HSBC status: access issues and outage reports

Problems in the last 24 hours in Bodmin, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bodmin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bodmin, England

Latest outage, problems and issue reports in Bodmin and nearby locations:

• 
  Jacs McIntosh (@jacs_mac) reported 13 minutes ago from Wadebridge, England

  @HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!

• 
  Sheila Vanloo 💙 (@SheilaVanloo) reported 38 minutes ago from St Austell, England

  @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frenchgranny (@frenchgranny) reported 5 minutes ago

  @HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.

• 
  H-D (@HDGauvin) reported 6 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  Rachel Gooden (@rachgooden) reported 6 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 7 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported 18 minutes ago

  @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

• 
  Gemma Retchless 🖇 (@fordkashot) reported 19 minutes ago

  @HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?

• 
  Linda Seeley (@lindawba) reported 19 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Abbie (@Abbielou30) reported 20 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Joachim (@joachimnicolas) reported 23 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  AI Enthusiast (@aici_interiors) reported 24 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!