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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Bodmin, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bodmin, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bodmin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Bodmin, England

Latest outage, problems and issue reports in Bodmin and nearby locations:

  • SheilaVanloo
    Sheila Vanloo 💙 (@SheilaVanloo) reported from St Austell, England

    @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

  • jacs_mac
    Jacs McIntosh (@jacs_mac) reported from Wadebridge, England

    @HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

  • burgesst
    burgesst 🗿🪣 (@burgesst) reported

    @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

  • mandacfc
    Manda 🇵🇸 🍀 (@mandacfc) reported

    @HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received

  • SalahElBaba
    Salah ElBaba (@SalahElBaba) reported

    @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

  • pengTen
    Jack Harris (@pengTen) reported

    @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday

  • iamN_I_C_K
    Nick (@iamN_I_C_K) reported

    @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2

  • Wilks1985
    Ben Wilkins (@Wilks1985) reported

    @HSBC_UK hi, I have been trying to access the hsbc app all day and the account page won't load. I get an error saying 'there was a problem connecting to our servers please try again later'. Is there a known problem?

  • langlineer
    Joe Langley (@langlineer) reported

    @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.