HSBC status: access issues and outage reports

Problems in the last 24 hours in Bodmin, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bodmin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bodmin, England

Latest outage, problems and issue reports in Bodmin and nearby locations:

• 
  Jacs McIntosh (@jacs_mac) reported 3 minutes ago from Wadebridge, England

  @HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!

• 
  Sheila Vanloo 💙 (@SheilaVanloo) reported 47 minutes ago from St Austell, England

  @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AI Enthusiast (@aici_interiors) reported 3 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

• 
  John Banks (@John_Banks12) reported 3 minutes ago

  @HSBC_UK Since no one responds on the hsbc account and Hsbc Australia don't seem to have one, I wondered if you (who I'm also a customer with, could help?

• 
  Helen Todd (@HelenTodd3) reported 9 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Simon Laskey (@SimonLaskey) reported 10 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  Mark (@MorganMF9867) reported 11 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  Nash (@NashNash008) reported 16 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Diane Hackney (@dithespy50) reported 19 minutes ago

  @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

• 
  Laurelin (@SnufflebeanYarn) reported 21 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  Andrew Hill (@AndrewRHill7) reported 21 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.

• 
  Nigredo🇸🇬 (@NeroSiegfried) reported 25 minutes ago

  Been trying to call your customer care line but none of them are going through @HSBC_UK