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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Bodmin, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bodmin, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bodmin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Bodmin, England

Latest outage, problems and issue reports in Bodmin and nearby locations:

  • SheilaVanloo
    Sheila Vanloo ๐Ÿ’™ (@SheilaVanloo) reported from St Austell, England

    @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Canโ€™t speak to a real person & if you finally get a living being they r worse than useless & couldnโ€™t care less about helping. They have answer sheets they donโ€™t deviate from & companies r affronted when we get pissed off ๐Ÿ˜ก

  • jacs_mac
    Jacs McIntosh (@jacs_mac) reported from Wadebridge, England

    @HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethHume
    Elizabeth Hume (@ElizabethHume) reported

    @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

  • velpyre
    ๐šŸ๐šŽ๐š•๐š™๐šข๐š›๐šŽ (@velpyre) reported

    @HSBC_UK your app sucks. "your access to the app has been suspended on this device until you've taken action to restore it" and its telling me to delete the whole android system. yeah im just gonna switch banks see ya

  • Mike_Tims
    Mike Tims (@Mike_Tims) reported

    @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot canโ€™t understand anything and nobody in real customer services can make a call to a customer apparentlyโ€ฆ..

  • VishalDattani8
    Vishal Dattani (@VishalDattani8) reported

    @HSBC_UK I need to use the mobile site to login to check my investdirect account but it takes me about six ******* times to finally log in. Before I used to get to the approval stage and it would automatically open up my dashboard but on no you had to ruin it.

  • Sub_Low19
    ใ•ใถใ‚ใ† (@Sub_Low19) reported

    Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

  • awenaio
    Awenaio (@awenaio) reported

    @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

  • JamesBentleyAM
    James Bentley (@JamesBentleyAM) reported

    @HSBC_UK @JohnnyGill9301 hello, like Johnny I am not an HSBC customer and I need to speak to someone. The number you have provided asks for HSBC account details which I do not have.

  • mpratik02
    Pratik Bhongade (@mpratik02) reported

    Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, itโ€™s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, donโ€™t you think so? I recon, I am bit frustrated now with this amazing service.

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

  • MelliardAmanda
    Escapeartiste (@MelliardAmanda) reported

    Iโ€™m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor