HSBC status: access issues and outage reports

Problems in the last 24 hours in Bodmin, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bodmin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bodmin, England

Latest outage, problems and issue reports in Bodmin and nearby locations:

• 
  Jacs McIntosh (@jacs_mac) reported 8 minutes ago from Wadebridge, England

  @HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!

• 
  Sheila Vanloo 💙 (@SheilaVanloo) reported 41 minutes ago from St Austell, England

  @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Navarro (@NavarroHPBSurg) reported 2 minutes ago

  @HSBC_UK is there a problem with online business banking? The app is not allowing transfers (which is massively inconvenient). Please advise

• 
  judith (@ju499) reported 3 minutes ago

  @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

• 
  Ad (@Sidaway_) reported 4 minutes ago

  @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼

• 
  Windsurf.KE ☀️ (@XRPinKE) reported 7 minutes ago

  @HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits

• 
  Simon Laskey (@SimonLaskey) reported 8 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  Shiv Raghav (@ShivRaghav_0369) reported 15 minutes ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  TA (@TA6509617590818) reported 17 minutes ago

  @hsbc_uk I’ve been alerted by CreditKarma to a hard search on my credit file by HSBC, but I haven’t applied for any accounts and I’m not a HSBC customer. Who do I report this to? I’ve tried calling a couple of times but the telephone operators aren’t able to help.

• 
  Ruth Irvine (@Big_ruthie) reported 18 minutes ago

  @HSBC_UK Appalled at HSBC's lack of concern to customers experiencing the fraudulent use of their home address for credit card abuse. Issue raised on 04/04 but still unallocated, told today they have up to 30/05 to respond. This is the escalation process. HSBC approved this CCard

• 
  Gavin (@GavinBowles_) reported 19 minutes ago

  @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

• 
  Swim Sistas (@swimsistas) reported 21 minutes ago

  @HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?