HSBC

Is HSBC down in Andover, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Andover, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Andover, Hampshire, England 12/11/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    Oh joy — new business debit card so have to go through the @HSBC_UK bullshit again of not being able to add it to Apple Pay despite the last business debit card being added without a problem. Waiting for the “Business cards don’t work with Apple Pay” response.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Andover, England

    Trying to add cards to iPhone Wallet and getting the classic problem@of the @HSBC_UK “fraud detection” system which basically works by allowing you add a card to one device then blocks everything else.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • glovelace Graham Lovelace (@glovelace) reported

    Hey @HSBC_UK my mobile banking app is crashing at log in. I’m using an iPhone 6S Plus running on iOS 14.7.1 I’ve tried deleting then downloading app again, turning phone off and on again. Help!

  • STCounsellor Shelley Taylor (@STCounsellor) reported

    And breathe…. Internet keeps dropping out and then I lock myself out of my internet banking… @HSBC_UK are always so patient, helpful and calm when I phone them having broken the internet again

  • bethboo044 bethy⁷ (@bethboo044) reported

    @astrotarot23 @HSBC_UK i’m having the same issue!

  • mimdunelm Miriam Dyer (@mimdunelm) reported

    @HSBC_UK is there something wrong with the app? Been trying to complete reset password activation only for it to continually fail and give a System Error please try later message. Can you help please? It's a bit frustrating! Thanks.

  • Torchwood89 Digital Pigeon 🇪🇺 (@Torchwood89) reported

    Hi @HSBC_UK I closed my account over 10 years ago but now I'm getting emails again. I can't use the online chat because I have to log in/use the app but I am not an HSBC customer any more. I'd like to confirm my account is closed. Any help please?

  • NeilHayward18 Neil Hayward (@NeilHayward18) reported

    @makurdi5 @HSBC_UK @HSBCUKBusiness After trying for 1hr.34 on the customer service line .. again no luck ... I recieved a email from customer services advising me to access my account to contact them or call customer services both useless .. after 2 weeks I finally sorted this morning after 40 minutes wating .

  • Goethe4747 Edwin C Opoku Jr (@Goethe4747) reported

    @HSBC_UK are you able to tell me why I can’t get a contactless debit card for an expat account while living in UK? I’m told card manufacturer refuses to provide same! Why do you still have that manufacturer? Who’s driving strategy and branding? Terrible image…

  • datalineage Ben (@datalineage) reported

    @HSBC_UK @HSBC_UK "There appears to be a problem with your account. Please call Customer Service on 0345 600 2290 for assistance." - customer service is currently closed. Any other way I can resolve this please?

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @HSBC_UK the problem when you use non English call centres.. "I can completely understand, I can imagine how frustrating that must be at times however that's how the HSBC banking is designed." I told them they had succeeded , they didn't get it !

  • KateEmilyDove Kate 🕊 (@KateEmilyDove) reported

    Oh and I’ve also been charged over £100 in charges despite literally not being allowed access to my bank accounts bc of incompetence of HSBC. @HSBC_UK give me a free number to sort this, I will take it higher,