HSBC

Is HSBC down in Andover, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Andover, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Andover, Hampshire, England 04/28/2024 10:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (8%)

    Login (8%)

  4. Transactions (5%)

    Transactions (5%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Andover, England

    Trying to add cards to iPhone Wallet and getting the classic problem@of the @HSBC_UK “fraud detection” system which basically works by allowing you add a card to one device then blocks everything else.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    Oh joy — new business debit card so have to go through the @HSBC_UK bullshit again of not being able to add it to Apple Pay despite the last business debit card being added without a problem. Waiting for the “Business cards don’t work with Apple Pay” response.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SiewJooKay Carol (@SiewJooKay) reported

    @HSBC_UK Why are pending transactions taken off from balance like they have been approved? If a customer informs you that she did not authorise these payments from her debit card, why can't you protect your customer by stopping the payments? This customer is now in overdraft!

  • Tim_Media Tim C (@Tim_Media) reported

    @HSBC_UK Because I don’t know the overdraft on the account I don’t use and can’t access to check you’re not letting me reset my info. Told me to go to a branch in HK to confirm ID, due to time difference this isn’t possible.

  • Facula4825 David Nesbitt (@Facula4825) reported

    @HSBC_UK 4 months to open a current account, 3 credit checks which makes it look like I’ve applied for 3 accounts. Countless phone calls and emails to your complaints team and 4 promises to ring me back but no one calls. Is this your current level of new customer service?

  • Akerov1 Akerov (@Akerov1) reported

    @HSBC_UK once again hour long wait times and constant phones being put down and sent all over absolute joke customer service needs sorting

  • Akerov1 Akerov (@Akerov1) reported

    @HSBC_UK Apparently your payment systems are down for an hour or is this another lie

  • angrymoofs Moofs (@angrymoofs) reported

    @HSBC_UK I have the conversation recorded and happy to share when necessary but essentially let’s say a property is valued at £600k and HSBC are owed £250k the lady told me it would be sold for £250k. She works in your mortgage & financial support team 👍🏻

  • AshBradbury1993 Ashley Bradbury (@AshBradbury1993) reported

    @mistress_lu @HSBC_UK To be fair, this is one of the reasons why I don't want to do mobile banking because the app is so unreliable, all the numerous times its been mentioned on the social pages that the app is down etc

  • JulieMillar Julie Millar 😊🌹🤩🌻🌼 (@JulieMillar) reported

    @HSBC_UK Hello I urgently need to cancel my stolen bank cards but can’t log on as phone taken too so can’t chat please help

  • claireedith claire lewis (@claireedith) reported

    @HSBC_UK @tishtoshtess Hsbc doesnt have a counter service on a Saturday

  • pritz_pete Pete Pritz (@pritz_pete) reported

    @HSBC_UK I need urgent assistance as I'm stuck abroad with health issues on my way back but need assistance to access funds. Dont have online access. Urgent