HSBC

Is HSBC down in Andover, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Andover, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Andover, Hampshire, England 12/12/2025 16:35

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Andover, England

    Trying to add cards to iPhone Wallet and getting the classic problem@of the @HSBC_UK “fraud detection” system which basically works by allowing you add a card to one device then blocks everything else.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    Oh joy — new business debit card so have to go through the @HSBC_UK bullshit again of not being able to add it to Apple Pay despite the last business debit card being added without a problem. Waiting for the “Business cards don’t work with Apple Pay” response.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sue_Jones1 Sue Jones (@Sue_Jones1) reported

    @dooseydog @HSBC_UK I had exactly the same problem, can't understand the operater and they have no idea what they are talking about

  • honeysam3 averil (@honeysam3) reported

    @HSBC_UK Do you know when the HSBC UK app will be fixed as it's still saying the app has stopped working when I try to open the app. (I have a Nokia 2.2)

  • Sue_Jones1 Sue Jones (@Sue_Jones1) reported

    @HSBC_UK average wait time to get through to anyone seems to be 40 minutes plus, is this good customer service?

  • MeganGamesby Megan Wrightson (@MeganGamesby) reported

    @HSBC_UK How long is the wait for a reply to complaints? Complaint sent April 16th, still no reply. Even with current covid situation I feel that is very poor customer service

  • mannyorduna Manny (@mannyorduna) reported

    @HSBC_UK can someone open up a support ticket? Your lines are always backed up and your web chat isn’t even available on your own website.

  • dooseydog Teddy the blue Pei (@dooseydog) reported

    @HSBC_UK 1.5 hrs and eventually got through , nearly put phone down as was answered by someone who really struggled using English to handle my query , with me having to use phonetics to get myself understood ..not big , not clever

  • FL55055055 Fi (@FL55055055) reported

    @HSBC_UK Rediculous service. One the phone waiting for 1 hour 20 minutes to be told you can't help.

  • Martinewillialm martinwiliam (@Martinewillialm) reported

    @devillefilm @HSBC_UK Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @cybersmoov to me and they help me recover my locked account. His an expert.

  • niparun Nefa (@niparun) reported

    Been trying to get in touch with @HSBC_UK I can't access my mobile or online banking. Is there any other way of getting these reset? Ive been on hold for ages

  • honeysam3 averil (@honeysam3) reported

    @HSBC_UK Is HSBC app down I can't get in to it.