HSBC

Is HSBC down in Andover, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Andover, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Andover, Hampshire, England 01/17/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    Oh joy — new business debit card so have to go through the @HSBC_UK bullshit again of not being able to add it to Apple Pay despite the last business debit card being added without a problem. Waiting for the “Business cards don’t work with Apple Pay” response.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Andover, England

    Trying to add cards to iPhone Wallet and getting the classic problem@of the @HSBC_UK “fraud detection” system which basically works by allowing you add a card to one device then blocks everything else.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • The1RossPowell Ross Powell (@The1RossPowell) reported

    @HSBC_UK Hi Saj, I’m using IOS version 14.7.1. I started having issues earlier this week but it eventually worked when I tried to use the app to generate a log on code for the desktop online banking, not this afternoon though.

  • seemyblaze beez (@seemyblaze) reported

    Thanks @HSBC_UK for making it impossible to log into online banking from a new phone! Can't generate the QR code on my old phone because I don't have it, and I can't reset my telephone banking number because the number I call to reset it wants...my telephone banking number!

  • Laraloo1303 Larissa Reynolds (@Laraloo1303) reported

    @HSBC_UK what is going on with your mobile app it keeps crashing every time I try to open it. Can’t even access it online as I need to generate code .. frustrating!

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • killixndxnnelly hannah (@killixndxnnelly) reported

    can @HSBC_UK get an app that actually works? there’s no way i can access my online banking because i keep getting thrown out of it before i can login

  • WeakHandsWilli1 Will 💎 (@WeakHandsWilli1) reported

    @HSBC_UK @_Isotope__ They’re one of few banks (hsbc, Barclays, Santander and NatWest) to completely **** themselves over, recently missed out on SOL as I went to deposit 2k GBP and United Kingdom is no longer an option on billing address. Moved banks without a second thought. Control freaks.

  • bmthblitzer blitzy (@bmthblitzer) reported

    @HSBC_UK so disappointed with the service I'm receiving right now trying to set up a regular saver. Used to really rate HSBC now changing to somewhere who has good customer service might be on the cards. Nothing should be this difficult!

  • ImRoi2305 Rohith Shetty (@ImRoi2305) reported

    @HSBC_UK Help! It's kinda important and need serious help regarding my account

  • cyprus2013 batwoman (@cyprus2013) reported

    @HSBC_UK Is there an issue with your app, it keeps crashing

  • sunilsuresh1809 sunilsuresh (@sunilsuresh1809) reported

    Hi @HSBC_UK @HSBCUKBusiness why is opening an account so difficult with your bank? It took 2 days to receive a link to upload docs and its been 3 days since I have done that. Yet, there is no communication on the application at all? Customer Service?