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HSBC

HSBC down? Current status and problems in Andover, Hampshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Andover, England

    Trying to add cards to iPhone Wallet and getting the classic problem@of the @HSBC_UK “fraud detection” system which basically works by allowing you add a card to one device then blocks everything else.

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    Oh joy — new business debit card so have to go through the @HSBC_UK bullshit again of not being able to add it to Apple Pay despite the last business debit card being added without a problem. Waiting for the “Business cards don’t work with Apple Pay” response.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @HSBC_UK Great words, but @HSBC_UK does not live or support those words because i am #jamaican i was treated with much prejudice and my case handled like i was a #criminal instead of giving it the attention it deserved. Fraud is fraud, whether local or international. Why show favoritism?

  • jpmaddox17
    John Maddox (@jpmaddox17) reported

    We meet again @HSBC_UK - what shocking poor service, once again! All I need to do is change an address on an account I’m an attorney for - now your telephone banking security system doesn’t work, I keep getting put on hold by your agent. How do I raise a formal compliant?

  • ByJingo
    Jessica Evershed (@ByJingo) reported

    @HSBC_UK @Only1Ladyhawke @BarnOwlTally App says that I've updated my fingerprint login but I haven't and it isn't recognising my digital secure key pw.

  • Awrelven
    Sam Adams (@Awrelven) reported

    @HSBC_UK why can't I spend the maximum of my overdraft limit? I've deposited to bring my current overdraft down (it never reached the limit) but now my card won't let me spend online?

  • pommard1
    Pat Lewis (@pommard1) reported

    @HSBC_UK Why doesn't HSBC concentrate on improving its poor banking service and not on woke virtue signaling?

  • kevmg
    Kevin (@kevmg) reported

    @HSBC_UK I already raised a complaint which you rejected because “the bank is not at fault”. After my initial tweet I sent my details after your tweet but you didn’t reply. Terrible terrible customer service!

  • HoldingLucy
    Lucy Holding (@HoldingLucy) reported

    Trying to set up online account with @HSBC @HSBC_UK shocking customer service.. followed by them hanging up when I asked why they were asking for so much personal info! No further forward..

  • leon_p_campbell
    leon (@leon_p_campbell) reported

    @HSBC_UK horrendous customer service, was on hold for 1:30 mins and was cut off. Passed to 4 different departments that kept telling me that I was being passed to the fraud team as my credit card has been blocked. Now been on hold for a further 30 mins and no answer!

  • Johnny_d_Oisans
    John Wright 128 (@Johnny_d_Oisans) reported

    @HSBC_UK Hi. I am in a loop of trying to order a new key card and download the app. I am in France. Please can you PM me to help me. I cannot chart online as I need to log on to do so. Thank you.

  • veepeter
    Vee Bentley (@veepeter) reported

    Well done @HSBC @HSBC_UK - problem solved by Customer Advocate quickly, efficiently, politely. Totally unlike my experience in the branch.