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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (19%)
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Website (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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viyapeng
(@viyapeng) reported
from
Aberdeen, Scotland
@HSBC_UK Thanks for advice but it seems not working and I’ve tried to call for assistance couple of time but it still cut me off for no reason while I was waiting for unfreeze team for 40 minutes 😭😭. Does it work if I go to a branch to ask for help?
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viyapeng
(@viyapeng) reported
from
Aberdeen, Scotland
@HSBC_UK Hi, I can’t logon my mobile bank app even after I entered password. It stayed in the same page and nothing changed. Can you help me with that?
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Tracey
(@teetee_abz) reported
from
Walton, Scotland
@HSBC_UK Are there any issues with Business Banking at all? Can’t log in (either on mobile or pc) :)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Hawes
(@Dawhalewarior97) reported
@HSBC_UK getting the following when trying to activate my digital secure key with the HSBC UK mobile banking app SYS_0004 - error getting communications from business service Please help
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Pete Phillips
(@pmphillips) reported
The online chatbot at @HSBC_UK MOBA has to be the worst chatbot application I have ever encountered. Big bank, awful AI/NLP. And it refuses to connect me to a human agent. Just cuts me off. Great!
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Chloe Heath
(@ModernClo) reported
@HSBC_UK I know what I need to do. That isn’t the problem. 🙄 Thanks anyway.
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Paul Newman
(@PaulNeoMe) reported
@boos_home @HSBC_UK Did you get this sorted Becky. Had issues at bank yesterday
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Phil
(@BoringCarDriver) reported
@HSBC_UK my wife has had her phone stolen in Ibiza, so she can’t access her account on a different device without the phone. She’s unable to get through to anyone on the phone, can you help?
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Adam West
(@bat1150gs) reported
@HSBC_UK Hi Avril, sarcasm aside this really is poor customer support not making iOS-16 compatible with hsbc banking app, I have been a customer for 30 years and this is worst customer support I have experienced, exacerbate by being brushed off with zero commitment to resolve!
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Jeni
(@Jexniix) reported
@HSBC_UK im bored of not being able to access the app bcs i’m on ios16. i can’t even download on my ipad because my digital secure key is on my phone.. completely shut out of online banking. this is not on at all.
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Charlie :)
(@ogallanoby) reported
@TravisTheApe @HSBC_UK Not had any problems with what I’ve withdrawn
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Matthew Wilcox
(@MWilcoxlfc7) reported
@HSBC_UK YOU NEED TO GET YOUR TELEPHONE BANKING SERVICE FIXED!!! I HAVE CALLED TWICE TODAY TOTALLING OVER HALF AN HOUR WAITING TIME ONLY TO BE ANSWERED AND HAVE THE OPERATOR UNABLE TO HEAR ME SO THEN END THE CALL!!! I NEED TO DISCUSS AN URGENT MATTER BUT CLEARLY I AM UNABLE TO!