HSBC

Is HSBC down in Walton, Aberdeen City, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Walton, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Walton, Aberdeen City, Scotland 05/14/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (16%)

    Website (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Walton, Scotland

Latest outage, problems and issue reports in Walton and nearby locations:

  • viyapeng viyapeng (@viyapeng) reported from Aberdeen, Scotland

    @HSBC_UK Hi, I can’t logon my mobile bank app even after I entered password. It stayed in the same page and nothing changed. Can you help me with that?

  • teetee_abz Tracey (@teetee_abz) reported from Walton, Scotland

    @HSBC_UK Are there any issues with Business Banking at all? Can’t log in (either on mobile or pc) :)

  • viyapeng viyapeng (@viyapeng) reported from Aberdeen, Scotland

    @HSBC_UK Thanks for advice but it seems not working and I’ve tried to call for assistance couple of time but it still cut me off for no reason while I was waiting for unfreeze team for 40 minutes 😭😭. Does it work if I go to a branch to ask for help?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_mutti Mutti (@sarah_mutti) reported

    @HSBC_UK your support for trying to deal with a PoA is dreadful. You gave me no information, so 6 week delay, then rubbish information: 3 week delay. Spent more than an hour waiting on your “help”line and your online system doesn’t work. @LloydsBank so much better.

  • aphblogspot Tony H 🇬🇧 (@aphblogspot) reported

    @HSBC_UK Is that your proposed level of service now? A call center in Asia? Your stock response is that you are receiving a high volume of calls/ It has been the standard response for years. What does that tell you? You don't provide enough support and are failing in your role

  • StillJustJordan Jordan 🏳️‍⚧️ (@StillJustJordan) reported

    @HSBC_UK I recently opened a current account and have received my pin and overdraft info, but haven't gotten my card yet. My money is set to transfer tomorrow and I won't have access to it. Can you tell me what's happened to my debit card?

  • etaknipsa Etak Airotciv (@etaknipsa) reported

    @Ms_D_Sci @HSBC_UK Try no water for three days ...not allowed to source own plumber without confirmation and being on hold for three hours ... Services are no longer a service....

  • JuliaKhoa Julia Sandiford (@JuliaKhoa) reported

    @HSBC_UK Hi Chris - it's an iPhone SE iOS Version 16.1.1 and everything is up to date. Yes I already tried turning phone off and on (that's about as technical as I get!). What can I do? The app is still saying Service unavailable.

  • Ms_D_Sci Ms W Dannan 🦄 (aka Woody) (@Ms_D_Sci) reported

    @etaknipsa @HSBC_UK That's unbelievable. So sorry for what you're going through. I am actually really annoyed about it. Perhaps I shouldn't be. As my issues is minor.

  • AlanIvinghoe Alan Jackson (@AlanIvinghoe) reported

    Hello @HSBC_UK. I'm on hold to your fraud line, as I have been for the last 15 minutes. You need to change your on-hold message. It should say 'please hold; someone might answer; but we aren't interested in providing customer service, so we don't employ nearly enough agents.'

  • Bertsmum2 Bertsmum🌱 (@Bertsmum2) reported

    @HSBC_UK are you having issues with your app? I normally log on via fingerprint, but this morning it is asking me for my username and to generate a pin. I can’t generate a pin because when I open the app it asks me if I’m registered for online banking…can you help please?

  • JosephineHere Josephine Sillars (@JosephineHere) reported

    I am both physically at HSBC and on the phone with them. Been trying for an hour to set up a direct debit. Why is this so hard. No one in the branch can help and the phone keeps transferring me. Wtf @HSBC_UK @HSBC

  • NinaSmith888 Nina (Smith) Hughes (@NinaSmith888) reported

    @HSBC_UK been banking with you for 20 years and you have decided to close all my accounts for no reason and no-one that can help me with this. I have all my wages, direct debits and savings and now cannot access any of it over Christmas as you have closed my accounts. Ridiculous!