HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Brighton and Hove, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Talking Point (@TalkingPointUK) reported from Brighton and Hove, England@HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.
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Caroline (@ruledbydog) reported from Worthing, England@ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.
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Steve Joice (@stevesays66) reported from Worthing, England@HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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meham (@mandyhamil99817) reported@DailyMail Dear god @HSBC_UK is this the type of person you have working for you?
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victoria clark (@vickic1984) reported@HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!
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Olly MacNamee (@ollymacnamee) reported@HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?
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Ian (@1an3) reported@HSBC_UK You misunderstand the issue - am I eligible or not?
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Frenchgranny (@frenchgranny) reported@HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.
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Yvonne Dickson (@YDDelia) reported@HSBC_UK So I sent a PM and guess what no response. Pretty much what I expected from #HSBC. Shocking customer service
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nistaghm (@nistaghm) reported@HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?
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Alasdair MacMillan (@alymacmillan) reported@HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?
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just Lyn (@Lyn_1969) reported@HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??
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Tripti Agarwal (@TripsAgarwal) reportedHSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC