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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Brighton and Hove, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • TalkingPointUK
    Talking Point (@TalkingPointUK) reported from Brighton and Hove, England

    @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

  • ruledbydog
    Caroline (@ruledbydog) reported from Worthing, England

    @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

  • stevesays66
    Steve Joice (@stevesays66) reported from Worthing, England

    @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Abbielou30
    Abbie (@Abbielou30) reported

    It feels impossible to talk to a human at @HSBC_UK without going into a branch!

  • siheron
    Simon Heron (@siheron) reported

    @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

  • lionel42399
    Tigger dictator know it all 😉 (@lionel42399) reported

    @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

  • Zlatans1985
    Zlatan1985 (@Zlatans1985) reported

    @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

  • GoldenandSheen
    Sheen (@GoldenandSheen) reported

    @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.

  • _londontrader_
    Nomad (@_londontrader_) reported

    @HSBC_UK crap service

  • TonyMcFarlane2
    Tony McFarlane (@TonyMcFarlane2) reported

    @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles

  • langlineer
    Joe Langley (@langlineer) reported

    @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.