Is HSBC down in Brighton and Hove, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at HSBC
HSBC is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (25%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Caroline
(@ruledbydog) reported
from
Worthing, England
@ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.
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Steve Joice
(@stevesays66) reported
from
Worthing, England
@HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Busy Whizzy
(@busy_whizzy) reported
Hi @HSBC_UK am trying to help a relative claim compensation from Ryanair and their form is not accepting the IBAN & SWIFT/BIC combination on their statement. Is it okay to use the IBAN along with the more generic HSBC SWIFT code of HBUKGB4B (which is accepted by Ryanair)?
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Stuart Jones
(@StuartJones) reported
@HSBC_UK Over the last five weeks I have sent three separate letters to your Kendal branch and have not received a single reply. Have Kendal stopped replying to letters or has their quill broken? (PS a quill is a writing tool made from a feather) #HSBC #CustomerService
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK @EmmaRaducanu Maybe if you spent less time watching the tennis and more time helping your customers we might not have to suffer your disgraceful service. I do like nostalgia but 1970's opening hours after decimating the branch network, realy?
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Yasemin
(@yas_sel_tal) reported
@HSBC_UK Finally after 2 weeks, 3 trips to a branch, 3 days of chat attempts, speaking to 6 people in 1hr 45 minutes and being told I was put through to the wrong team, the first team I called in the first place was able to help. Really frustrating and unacceptable customer service.
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Olusegun Remilekun
(@OlusegunRemile1) reported
@HSBC_UK Hello My name is Olusegun Remilekun, I am a clergyman and I am a customer with Gtbank in Nigeria. A friend sent money to me from Barbados since 26th of May 2022. Your bank HSBC was used as the intermediary bank. The money is till pending with your bank. Please why?
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SD Talent Management
(@sdtm_sd) reported
As per usual @HSBC_UK NO HELP AT ALL and wasted over 90mins of my working day! Absolutely useless!
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Winky64
(@CaptainTwaddle) reported
@HSBC_UK your online chat service is a joke, they don't answer
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Mohammad Yaqoob Alvi
(@Yaqoob233) reported
@HSBC_UK I have already left an official complaint via telephone banking. You guys are WAY behind your competition. I'm a premier customer and Im thinking of switching banks just because of this. I need to be able to have different buckets of savings with nicknames! Every other bank does!
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Chris McCartney
(@chris_mccartney) reported
"Where were you transferring the money, sir?" "To a savings account." "And was this payment for a service?" "No... it was a savings account." "And is that a service, sir?" "Surely you know what a savings account is..." @HSBC_UK fraud protection continue to baffle.
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Claire 🦖 💜 🤍 💚
(@ClaireInCroydon) reported
@HSBC_UK Using the beneficiaries function on HSBCNet is so painful I’d rather stick red hot needles in my eyes. Have reverted back to copy/paste of bank details from a spreadsheet, even with the associated risk of error, as it’s about 100 times quicker and less rage-inducing.