HSBC status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Brighton and Hove, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
-
Caroline (@ruledbydog) reported from Worthing, England@ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.
-
Steve Joice (@stevesays66) reported from Worthing, England@HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...
-
Talking Point (@TalkingPointUK) reported from Brighton and Hove, England@HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
David Monckton (@bugweed28) reported@HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!
-
Brogan (@Brogan_P) reported@HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.
-
Jasna Meyer (@MeyerJasna) reported@HSBC_UK have you blocked me? Waiting for my money you stole. 517.16gbp of British Gas refund still not received after 8 days and 5 working days as promised and guaranteed by @HSBC_UK
-
Patti: passionate about social justice (@PortobelloPatti) reported@HSBC_UK I spoke to SEVEN call handlers this morning; SEVEN. None able to resolve the issues re: my credit card. Enough is enough. Formal complaint coming...Ombudsman will be copied in. Appalling incompetence from a major bank. The stress for me is unbearable #badcustomerservice
-
Superficialsupermum (@superficialmum) reported@HSBC_UK Everyone who switched from Kinetic can now no longer access their account!
-
Richard Vernalls (@rvernallsPA) reported@JaneRockHouse @Apple @HSBC_UK Sorry to hear this Jane, sounds awful, and soul-destroying when companies are failing to protect consumers. I’m not sure if it would have assisted, in this case, but I would advise use of the SIM PIN (“Settings” -> ”MobileData” -> “SIM PIN”) as an extra layer of security.
-
Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
-
Ellie (@_ellieritchie) reported@HSBC_UK Have been trying to access my account for years. I do not know my logins details in anyway. The international call phone call number will not work. What can I do? I am getting emails but can’t access anything.
-
Mark (@MorganMF9867) reported@HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.
-
Melanie Owen (@MelanieOwen66) reported@HSBC_UK having real problems logging onto app on my new phone.