HSBC

Is HSBC down in Poole, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poole, England 03/16/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (26%)

    Login (26%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Sturminster Marshall, England

    @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Saifulla395 Saif Ulla (@Saifulla395) reported

    @HSBC_UK Already given my contact no today early morning still no call and no action its been taken, very poor service, my concern is just to update mobile number but you guys are taken 2 years still no resolution, spoke to Hema, call center agents are only disconnecting my calls

  • Percy796322501 Percy (@Percy796322501) reported

    @HSBC_UK @WhichUK The article ranking @HSBC_UK as one of the worst banks in the UK for customer satisfaction is current as well. It's dated January 2022. I'm not surprised in the least either, given I've had to resort to twitter to get HSBC to look at a complaint made 6 months ago. Disgraceful.

  • LogNowSmartCity LogNow.co.za Smart City (@LogNowSmartCity) reported

    @HSBC_UK @Aline73783148 I have the same issue - Have you considered using Google Authenticator to resolve Telephone Banking security number

  • Kantima94751503 Kantima (@Kantima94751503) reported

    @HSBC_UK I'm getting the GSA error message the last couple of days. Trying to log on to my online banking in Thailand. I have cleared my cookies, also tried another browser.

  • george_yarrow George Yarrow (@george_yarrow) reported

    ... that top management of @HSBC_UK was made aware of the operational problems no later than the early part of last year, & a bank of @HSBC's size that turns a blind eye to it's own operational problems (i.e. the tub of lard strategy) potentially contributes to systemic risk ...

  • BondMrktMan live free or die (@BondMrktMan) reported

    @ZubyMusic @HSBC_UK did the same. Had to deal with fraud protection in the Philippines who could barely speak a word of English. I’ve used @HSBC_UK for 17 years but about done with them. Service is spiralling down.

  • Donna_M23 Donna (@Donna_M23) reported

    @HSBC_UK omg what have you done to the app? Kept crashing so deleted it and reinstalled it. Now it won't let me log in saying my incorrect credentials (I know they are right) so I can't even get on online banking on the Web. 😫

  • LogNowSmartCity LogNow.co.za Smart City (@LogNowSmartCity) reported

    @HSBC_UK Waited 30 minutes for call centre - Hung Up - Zero Client service nor can you leave a message to call you back.

  • JohnWyndhamRich John Richards (@JohnWyndhamRich) reported

    @HSBC_UK That link was useless, inasmuch as she was locked out of the security questions. We finally got through on the phone and a very patient assistant took us through the most convoluted process to restore her entire login: email & SMS codes, etc. I've advised her to change banks.

  • Umiamz Mike (@Umiamz) reported

    @HSBC_UK I have a constant red dot on the Support button in the mobile app (iOS). This appears to relate to the online chat option, which also shows a red dot. There are no open chats and I have the latest update installed. Any ideas?