HSBC

Is HSBC down in Poole, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poole, England 10/22/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (22%)

    Website (22%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Sturminster Marshall, England

    @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • VorobyevDmitriy Dmitriy Vorobyev (@VorobyevDmitriy) reported

    @HSBC_UK Yes, it doesn't help. Again, it's not mobile app issues, web page is also throwing system errors.

  • stuartkjones Stuart (@stuartkjones) reported

    @HSBC_UK I have tried to log in to my accounts via the app and the website through my phone - please help!

  • geoff332 Geoff Goodhew (@geoff332) reported

    @HSBC_UK after adding a new secure pin number to the mobile app, I'm now getting a service unavailable error when launching the app. I've tried clearing the cache and your site says the services are running normally. But for me, they're not.

  • millsy____ Millsy (@millsy____) reported

    Experiencing the worst customer service I have ever had in my life from @HSBC_UK who took a payment of over £800 from me nearly two months ago in error and has still failed to refund me despite numerous attempts on my part.

  • MMuddassarAhmed Muddassar Ahmed (@MMuddassarAhmed) reported

    @HSBC_UK it appears that someone has applied for a credit card with HSBC under my name today. It definitely wasn’t me. Please help.

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @HSBC_UK your app is once again down. Becoming a regular occurrence. Simply not good enough

  • Amol24435645 Amol (@Amol24435645) reported

    @HSBC_UK mobile banking is not working.

  • SouthCroydonlad South Croydonite (@SouthCroydonlad) reported

    @HSBC_UK I went to #hsbccroydon on Saturday. Only open to 1pm, a queue outside and no counter service and staffed by young thugs in jeans and trainers. #hsbc do you hate your customers? Are you deliberately trying to mess with my head? Is this part of a bizarre, cruel experiment?

  • MandyPR Mandy Smith (@MandyPR) reported

    @HSBC_UK Hi Avril every time I’ve gone to use the app this week it says “Something gone wrong” including this morning which was really frustrating, however working again now so hopefully that continues 🤞

  • Lizmatthews87 Tears and Tantrums 💚🤍💜 (@Lizmatthews87) reported

    @HSBC_UK goes to check online banking... Service unavailable 🤔