HSBC

Is HSBC down in Poole, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poole, England 12/04/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Sturminster Marshall, England

    @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • WillAWay Will Daniel-Braham (He/Him) (@WillAWay) reported

    @HSBC_UK What poor service after being with your bank since its beginning in the uk and before that with its former incarnation as Midland. I'm furious that no one is able to speak to a human. Automation is ruining my experience. It's been over a month trying to open an account.

  • HD_lostinfrance HD (@HD_lostinfrance) reported

    @HSBC_UK You do not give your agents key info that customers need. You failed, resulting in a 3 branch trip around SW London in pouring rain. Everyone we met was empathic and helped in a very challenging situation. Online and by phone it was a still unsolved customer service disaster.

  • YNWATan T (@YNWATan) reported

    @HSBC_UK your iPhone app has been crashing for over a week,your customer services team are no help so I have decided to close my account after being with you for 35 years

  • catdiscs rain🐁♡ (@catdiscs) reported

    @HSBC_UK girl help my app keeps crashing and i can’t get on :( is it a problem with the app or is my phone just that old??

  • jimmyyrw Optimistic Tiger! (@jimmyyrw) reported

    Been a @HSBC_UK customer for over 30 years. Thought I’d open an account for my 14yr old. Told there may be a slight delay due to covid, so it might take up to 2 weeks. That’s was 2 months ago!! I give up, it’s a joke!

  • llyreb Beckie Lily (@llyreb) reported

    @HSBC_UK hi can I withdraw money from my help to buy isa without any charge?

  • junethereal June (@junethereal) reported

    @HSBC_UK Hi, can I please DM you with my issue? It is too long to explain through a tweet.

  • cclekazdego Lee JY (@cclekazdego) reported

    @ajnt @HSBC_UK I got hacked and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @agthwi and he fixed my disabled account completely

  • Joni19707149 Junaid Saeed (@Joni19707149) reported

    @satyajeetksingh @HSBC_UK It really feels bad how your account is been locked or hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • pinmole pinmole (@pinmole) reported

    @HSBC_UK Hi Russell /Desi /Kris /&c - any news about the crashing problem which lots of customers are experiencing? or must we all wait till the digital team emerge from the early hibernation they began in August 😴? Most other banks offer a mobile banking app like HSBC used to.