HSBC

Is HSBC down in Poole, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poole, England 08/26/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Login (12%)

    Login (12%)

  3. Website (10%)

    Website (10%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

  • LizzieMizzie_ Lizzie Jane 🎭 (@LizzieMizzie_) reported from Sturminster Marshall, England

    @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CooperDowell Coop (@CooperDowell) reported

    @HSBC_UK Hi, no I only had 30 minutes lunch so after being on hold the entire time I returned to work, the reset the app bit isn't working, as the guide says it will. I cannot log in.

  • orgogg Orgogg 🦉 (@orgogg) reported

    @HSBC_UK 1.5 hours on hold, then get to speak to someone using a phone line that makes them impossible to understand. And now on hold again.

  • ooiszekai Dorothy Jackson (@ooiszekai) reported

    @HSBC_UK hello. I am unable to login to my internet banking account on desktop. Get msg GSA Error. System error. Similarly on mobile app, i get "Something went wrong" msg. Can advise whats the resolution. Thks

  • orgogg Orgogg 🦉 (@orgogg) reported

    @HSBC_UK Employ some more staff and stop making excuses. You've put the prices for having an account up, taken staff out of branches, don't answer the phone. Your service is appalling.

  • MonicaBruton99 Monica Bruton (@MonicaBruton99) reported

    HSBC have been awful, appalling customer service, how do you actually get a response and update on complaint? @HSBC_UK

  • CooperDowell Coop (@CooperDowell) reported

    @HSBC_UK your phone banking message has said you're 'receiving higher than normal call volumes' for over 7 years, that means you're receiving your normal call volumes but don't have enough staff. It's saying 30 mins to answer, I'm locked out the banking app and need help ASAP.

  • Lollinski Colette B (@Lollinski) reported

    The @HSBC_UK app has been down for a week now - I can't access mobile or online banking to be able to manage my account or pay bills. Seriously considering switching banks (and I've been with them for 24yrs...)

  • MillySmith91 Emily Smith (@MillySmith91) reported

    @HSBC_UK hey your pay by app isn’t working!

  • vertuejohn John Bridges (@vertuejohn) reported

    @HSBC_UK I only wanted to get my balance from the automated service. I've tried again on a different phone and after answering all the security prompts all I get is an odd sound then nothing.

  • miriamd69576855 miriam david (@miriamd69576855) reported

    @HSBC_UK The latest HSBC UK app is non functioning and closes. The last version malfunctioned and was extremely slow, but at least I could view my accounts, unlike the latest update which renders the app useless. I will have to switch banks in order to do mobile banking!