HSBC status: access issues and outage reports

Problems in the last 24 hours in Poole, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Laura (@LauraIsNora) reported 13 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 43 minutes ago from Sturminster Marshall, England

  @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lingmell (@T1mbuktwo) reported 5 minutes ago

  @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

• 
  Suzanne McGowan (@Suzanne36861284) reported 6 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Diane Hackney (@dithespy50) reported 9 minutes ago

  @HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!

• 
  magzrichie (@magzrichie1983) reported 11 minutes ago

  @HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!

• 
  🆁 (@CapitalR) reported 15 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Beth (@befffffani) reported 18 minutes ago

  @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

• 
  Escapeartiste (@MelliardAmanda) reported 21 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Stevie (@StevieeeWx) reported 21 minutes ago

  @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

• 
  H-D (@HDGauvin) reported 22 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Dan (@pizzaboy) reported 22 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…