HSBC status: access issues and outage reports

Problems in the last 24 hours in Poole, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Laura (@LauraIsNora) reported 10 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 24 minutes ago from Sturminster Marshall, England

  @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Stockley (@si78475) reported 3 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  just Lyn (@Lyn_1969) reported 5 minutes ago

  @HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??

• 
  Olly MacNamee (@ollymacnamee) reported 5 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Allan S (@AllanS63097043) reported 8 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Luke Holbrook (@Holbrookshots) reported 10 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 11 minutes ago

  @HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.

• 
  Diane Hackney (@dithespy50) reported 14 minutes ago

  @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

• 
  Nathan (@nathanwilde83) reported 14 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  Helen Todd (@HelenTodd3) reported 14 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  mohamed budiste (@xamsa) reported 17 minutes ago

  @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?