HSBC status: access issues and outage reports

Problems in the last 24 hours in Sturminster Marshall, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sturminster Marshall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Sturminster Marshall, England

Latest outage, problems and issue reports in Sturminster Marshall and nearby locations:

• 
  Going for Gold (@Gold_Accounting) reported 14 minutes ago from Alderholt, England

  @HSBC_UK my business app keeps saying server unavailable yet your website says there are no issues

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 38 minutes ago from Sturminster Marshall, England

  @HSBC_UK evening. Is your app down as I keep getting an error prompt and back to log in. Which brings me back to the error screen. It was working this afternoon :)

• 
  Laura (@LauraIsNora) reported 41 minutes ago from Poole, England

  Is the @HSBC_UK banking app down for anyone else or is it just mine being rubbish?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosie (@rosieerooo22) reported 2 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 4 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Louise (@LouiseZaaijman) reported 6 minutes ago

  @HSBC_UK Why is the log in page frozen?

• 
  さぶろう (@Sub_Low19) reported 7 minutes ago

  Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

• 
  Matt (@mattyblinkster) reported 10 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Gallagher (@MJPGallagher) reported 10 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  trauma doc (@docborderless) reported 12 minutes ago

  @HSBC_UK Problem is still on, no ingo grom Managers no one seems to care. Ive eent you a dm

• 
  Mohit (@MohitxDunedain) reported 13 minutes ago

  @HSBC_UK I need some help with my account. Is there an email address I can reach out to or shall I DM you?

• 
  Sarah (@sarahyhirons) reported 20 minutes ago

  @HSBC_UK do you think if your online banking website is down you should let your customers know this. Poor poor service. So upset and annoyed. Not going well is it as a new customer!!

• 
  Mark (@MorganMF9867) reported 21 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.