Hyperoptic outages and service status in West Bromwich, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Bromwich, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 7 days ago |
|
Birmingham
|
Total Blackout | 23 days ago |
|
Birmingham
|
Wi-fi | 1 month ago |
|
Wolverhampton
|
Internet | 1 month ago |
|
Birmingham
|
Internet | 2 months ago |
|
Birmingham
|
Internet | 2 months ago |
Community Discussion
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Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Joana Viana (@JoanaFFPViana) reported from Birmingham, England@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
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Ronan Barton (@Ronan_Barton) reported from Birmingham, England@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Esther (@EstherAkinRN) reported@MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster
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SmileyGFace (@SmileyGFace1) reported@Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?
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AKP (@witless_duck) reported@Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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John Younghusband (@nenamewilldo) reported@Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍
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NEARK0 (@Nearko_) reported@Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!
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Sean Geraghty (@cedarmaster) reported@Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.
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Don Edgley (@donedgley1) reported@Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?
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Farah Pop 🫧✨️ (@farahpopxo) reportedthe worst staff ever @Hyperoptic