Hyperoptic Outage Report in West Bromwich, Sandwell, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (1%)
• Phone (1%)

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	7 days ago
Oldbury	Wi-fi	9 days ago
Rowley Regis	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Wi-fi	3 months ago
Wolverhampton	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Ronan Barton (@Ronan_Barton) reported 25 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

• 
  Joana Viana (@JoanaFFPViana) reported 36 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Navneet Ravishanker (@R_Navneet) reported 4 minutes ago

  @Hyperoptic Heavily disappointed with ur service. Been begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised all to WFH, wonder how that's possible with such poor service & no internet?

• 
  Chris Ellery (@chris_ellery) reported 4 minutes ago

  @HyperopticCS @jesslinehan Any updates? Hyperoptic seems to be down for most of east London.

• 
  Paul Thompson (@tommo_68) reported 10 minutes ago

  @DrDPMcArthur @Hyperoptic Okay until there is a loss of signal. Lost Internet 13:30 11th June and not available until 18:00 14th June. Had terrible trouble with their tech help and wasted so much time on hold it was an awful service when there are problems

• 
  Sean Newhouse (@Sean_Newhouse) reported 13 minutes ago

  @HyperopticCS @Hyperoptic Disappointed in your customer service. You still haven't given me any real information about the reason for the huge delay or (even more importantly) when my installation will occur. #WFH #CustomerService

• 
  Mean Karina Kalashnikova (@MistressKarina) reported 14 minutes ago

  Wtf @Hyperoptic @HyperopticCS, did you seriously just send me an engineer who made a misogynistic comment about secretly photographing women’s tits who fitted me wifi that.... DOESNT WORK?!? Do better. (And give me some free wifi to make up for this, I can’t work from home now.)

• 
  AdriianFTW (@AdriianFtw) reported 17 minutes ago

  @virginmedia Please stop opening lying. I’m sure @richardbranson will be very proud to hear the type of CS operators you guys hire and how THEY treat your customers. But I assure you and anyone considering internet from VM to stay as far away as possible. I’m calling @Hyperoptic today.

• 
  cityblue2001 (@cityblue2001) reported 20 minutes ago

  @Hyperoptic @thinkbroadband It's 4 weeks since we sent you a support email about Hyperoptic SIP registrations being blocked from non Hyperoptic IP addresses which makes Hyperoptic VoIP useless on eg. a mobile phone. Any chance of a reply?

• 
  Navneet Ravishanker (@R_Navneet) reported 22 minutes ago

  @HyperopticCS Heavily disappointed with ur service. Begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised to WFH, wonder how that's possible with poor service & no internet? @Hyperoptic

• 
  Jason #WearAFuckingMask 🌈 (@Lewishamdreamer) reported 23 minutes ago

  @Hyperoptic @thinkbroadband Hi we're moving house to Hither Green on Wednesday, and we're really sad we'll be losing Hyperoptic access as a result. The service we've had from you in Deptford has been really good. We absolutely don't want to use Virgin Media but we seem to have no choice.

• 
  Adam Fallon (@adam__fallon) reported 23 minutes ago

  Hyperoptic down again. Sigh.