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Hyperoptic

Hyperoptic Outage Report in West Bromwich, Sandwell, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.

CityProblem TypeReport Time
Birmingham Internet 6 days ago
Oldbury Wi-fi 8 days ago
Rowley Regis Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Wi-fi 3 months ago
Wolverhampton Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • JoanaFFPViana
    Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NT75281
    NT7528 (@NT75281) reported

    @Hyperoptic @HyperopticCS 18 days and counting without Internet. Worst broadband company ever!

  • Smashedthatflop
    Beez (@Smashedthatflop) reported

    @Hyperoptic your internet in Kensington is down. Please turn on ASAP

  • harrysingh_uk
    Harry Singh (@harrysingh_uk) reported

    @HyperopticCS @Hyperoptic No internet, kids can’t do their homework. Any reason for the outage in the Hayes UB3 area?

  • mangotango333
    mango tango (@mangotango333) reported

    @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

  • sterwenn
    Seb (@sterwenn) reported

    @CommunityFibre This is fake reward, I've referred a friend and promised her £100amazon voucher but nothing happened despite caring customer service twice! She should have gone to hyperoptic, at least they have a word when they promise a reward.

  • Rinosoares
    Rino Soares (@Rinosoares) reported

    @Hyperoptic how can I stop u guys every few weeks sending me this junk mail flyer through post? i dont want it neither interested. happy w/ my broadband. extra rubbish. annoying. bad for planet. please guide me who to speak with to stop this crap. thanks

  • Dinkumschnauger
    Freddie Toye (@Dinkumschnauger) reported

    @HyperopticCS my Hyperoptic is down in Ravenscourt Park, London. Is there a major outage in the area?

  • Kelsveil
    @kelsveil #FBLC (@Kelsveil) reported

    @Hyperoptic been waiting on your phone line for 1 hour I've had no internet since 7am. I'm aware there is a outage but could you let customers know how long it maybe. Your phone lines are also chocker

  • L1nkaxo
    Link (@L1nkaxo) reported

    @Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down

  • L1nkaxo
    Link (@L1nkaxo) reported

    @Hyperoptic Are you guys still working ? All week trying to contact you by chat, no avail, now 27 mins on hold and nothing either.. Terrible Customer Service