Hyperoptic Outage Report in West Bromwich, Sandwell, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near West Bromwich, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 3 days ago |
|
Oldbury
|
Wi-fi | 5 days ago |
|
Rowley Regis
|
Internet | 1 month ago |
|
Birmingham
|
Internet | 1 month ago |
|
Birmingham
|
Wi-fi | 3 months ago |
|
Wolverhampton
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
-
Joana Viana (@JoanaFFPViana) reported from Birmingham, England@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeremy Davies (@MorairaJeremy) reported@HyperopticCEO @HyperopticCS @Hyperoptic Dana - Are you aware of the ongoing problems of cut cables at Putney Wharf? I'm reaching out to you as CEO because your customer support has been terrible in dealing with this issue which is now weeks old. DM me for details.
-
Pierre Ribeyron (@Pierre_Ribeyron) reported@Hyperoptic some of your engineers came while we were away on hols to do work in our building, and now that we’re back the wifi isn’t working, which is pretty bad since we’re WFH. Tried a reboot & factory reset and still down…
-
Steven H (@Sinbad2000) reported@Hyperoptic @HyperopticCS what a let down. Told my fibre would be ready and waiting when I moved in. I move in, it's dead. First available technician appointment on 15th. #brandfail. I will have to go with another provider.
-
Tbird (@Tbird30503477) reported@Hyperoptic please can you contact me about my service as I can't get through on the phone....I upgraded my package and my broadband speed is now slower than before. Thanks
-
HyperopticCS (@HyperopticCS) reported@SarabjeetKaley @Hyperoptic We are truly saddened to hear about this situation, Sarabjeet, we can assure you that we have 0 tolerance for this type of behaviour. Please send us the address and the time of the incident so that we can address this properly. Thank you.
-
miles103 (@miles103) reported@Hyperoptic @HyperopticCS Hi, could I please have a response to my support ticket that I opened on Friday afternoon? 1810543. Many thanks
-
Bnd (@Bnd14860104) reported@Hyperoptic It is hyperSLOW. I've just got the service two weeks ago and now the router is faulty. Now, I have to wait two weeks for the engineer's visit to fix it.
-
paulusthewoodgnome 💙 (@woodgnomology) reported@mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.
-
Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
-
A-A-RON (@aarondaniel_9) reported@J3Lyon We're with Hyperoptic after terrible experiences with Virgin and Sky and it's been great! Such better value for money too and so quick to get setup as the previous tenants were with them too!