Hyperoptic

Hyperoptic Outage Report in West Bromwich, Sandwell, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Bromwich, Sandwell, England 02/04/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @Hyperoptic and of course now I’m charged £60 per month as the contract ended and you never responded back to me for a renewal.

  • letmelooktv LetmelookTV (@letmelooktv) reported

    Oh **** went to sleep with window open and now have a mouse invasion up @Hyperoptic bloody cables again!!! Cusersed ********* of a company!!!

  • GurpalSindhar Gurpal Sindhar (@GurpalSindhar) reported

    @virginmedia broadband issues several times over the last few weeks, random outages and the app shows no issue with services. Really poor from Virgin. @Hyperoptic @CommunityFibre when are you coming to Hounslow?? We need alternative providers!

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @Hyperoptic I received an email re getting in touch to discuss your renewal options on 20/06. I responded on 11/07 and since then I've been chasing the sales and support team daily for a response. Can you please have a look?

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service

  • CrowsAndSmoke MetalMinxtress (@CrowsAndSmoke) reported

    I left Sky Broadband after 20 years to go with Hyperoptic (who was already installed into my new home, by the developers) Now im just feeling stupid and left with the worse Internet ever for two years. I just want my boyfriend back 😭

  • mihirmodi Mihir (@mihirmodi) reported

    @Hyperoptic Hey, why don't you guys allow one-click cancel or downgrade from your site? You can let me upgrade or sign up with the click of a button! But to cancel I have to go through your support? Very shady!

  • KorporateKane Kane (@KorporateKane) reported

    @Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?

  • Sam_3006 Sam (@Sam_3006) reported

    @Hyperoptic My support ticket hasn’t received a single reply for weeks… it’s so long ago I can’t even find the confirmation email in my email bin. Have already DM’d

  • AaishaDadral Aaisha Dadral (@AaishaDadral) reported

    @Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers