Hyperoptic outages and service status in West Bromwich, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 29, 4:09 PM GMT+1.
- Internet (75%)
- Total Blackout (25%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Bromwich, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 6 days ago |
|
Birmingham
|
Internet | 12 days ago |
|
Birmingham
|
Internet | 27 days ago |
|
Wolverhampton
|
Total Blackout | 27 days ago |
|
Birmingham
|
Internet | 2 months ago |
|
Birmingham
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Joana Viana (@JoanaFFPViana) reported from Birmingham, England@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
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Ronan Barton (@Ronan_Barton) reported from Birmingham, England@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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Mart Murphy (@martmurphy22) reported@Sudonte_ Awful. Moved from #hyperoptic and absolutely dismal from @skybroadband and @skytv via their puck streaming which only works half the time. Can't wait to change.
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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Daniel (@ZONEofTECH) reported@Hyperoptic my internet has been down for 12h+ and no one’s answering on either your live chat or your phone number. Can someone please help?
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BelLa (@BellaFelize) reported@EKOcasts @Hyperoptic you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever… Still incredibly annoying and they should do better as a company.
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mayhem in my veins 🇵🇸 (@___g_a_g_a) reported@Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too
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JO (@Iijo__9) reported@Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?
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shraban (@shrabs) reported@Hyperoptic Worst ever customer care, I have been trying to connect to customer care and in position 1 for last 1 hour but no one is picking up. When you are with them they are are and once you come out of the service, they won’t respond and keep you waiting.
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Dan🥷 (@_DanJbh) reported@Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.
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Tom Thornhill (@TomThornhill_2) reported@hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.