Hyperoptic Outage Report in West Bromwich, Sandwell, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near West Bromwich, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 6 days ago |
|
|
Wi-fi | 8 days ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Wi-fi | 3 months ago |
|
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
-
Joana Viana (@JoanaFFPViana) reported from Birmingham, England@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
-
Ronan Barton (@Ronan_Barton) reported from Birmingham, England@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura (@laura_h_87) reported@Hyperoptic I had internet installed yesterday! Everything is set up and running yet I have no service! After three hours no engineer was able to find a problem! I have been left with no internet! No technical support person can find a problem! What a cowboy company!
-
Mario Monforte (@MarioMonforte) reported@AlanPaedowitz @Hyperoptic I'm 40 minutes and they repeat me what I know, the customer service in Serbia they are not only to solve any problem, they complicate the complaints to the maximum.
-
jordan mcginley (@jmcginley11) reported@Hyperoptic horrendous wait 45 mins for an answer to talk about my contract due to it being £41 a month for renewal but £21 new customers. Spoke for 30 secs and call over lost customer.
-
Laura (@laura_h_87) reported@Hyperoptic 5days later and your all yet to make it right! Not one person can find a problem?? Shows how basic the company is!!
-
Soul Sutras (Masala Podcast) (@Soul_Sutras) reported@Hyperoptic wants to charge £58.60 pm for bog-standard broadband. Nowhere on their website to change or cancel contract. I called them (after being on hold 20 mins!). They refused to cancel despite today being the last day of the contract. Have to pay £58.60 this month!
-
Muhammad Shahmeer Baloch (@ez_meerr) reported@Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!
-
Sameer Siddiqui #TaxTheRich (@SenatorSameer) reportedHyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.
-
Neil (@neilforbessoul) reported@Hyperoptic Is there an outage in East London as sudden drop out and now can't connect ?
-
Margaret Scratcher (@NotClaudine) reported@Hyperoptic PLS. I’m so tired of these issues with you guys. Why don’t you want me to have working internet???
-
Sarah Clarke (@sarahkathryncl) reported@AlanPaedowitz @Hyperoptic Yesterday I was on hold for 2 hours until my phone cut off (phone call limit). Issue still not fixed. Got cut off the first time today, second time, I'm 21 minutes and waiting