Hyperoptic outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	8 days ago
Birmingham	Internet	15 days ago
Birmingham	Internet	29 days ago
Wolverhampton	Total Blackout	29 days ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Community Discussion

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Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Joana Viana (@JoanaFFPViana) reported 19 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

• 
  Ronan Barton (@Ronan_Barton) reported 33 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Anderson (@FourthStreetDan) reported 7 minutes ago

  @TomThornhill_2 @Hyperoptic My connection is back. I’m call it at 1:42:26 and no response. New customer service record for me. Good luck :)

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 12 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

• 
  Chris Murphy (@AggressiveCool) reported 13 minutes ago

  @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 17 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  Dan🥷 (@_DanJbh) reported 18 minutes ago

  @elliviant £20 hyperoptic, 1gb up and down

• 
  M. (@mariucha77) reported 21 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue

• 
  Chris Panteli (Co-Founder) (@Linkifi_) reported 22 minutes ago

  I've said this multiple times, but hear me people. @Hyperoptic is not only the worst internet company in the world, they are the worst company in the world, full stop!! We're now approaching nearly a full workday of outage and I've had six messages in total alternating between it's fixed and it's not working again

• 
  Jean-Paul Percival (@joyjppercival) reported 26 minutes ago

  @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 26 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  Liverpool1207 (@Liverpool1207) reported 28 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic