Hyperoptic Outage Report in West Bromwich, Sandwell, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
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Joana Viana
(@JoanaFFPViana) reported
from
Birmingham, England
@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Moutela
(@dmoutela) reported
@Hyperoptic @Trustpilot I've had my installation on the 31/05. I still don't have service. Never had. Was meat to be sorted today, @Hyperoptic is postponing again. :(
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Scott Chesworth
(@SoapyMargherita) reported
@FreakyFwoof Hahaha, no, it's just VDSL for now. What makes it decent is that it's not virgin and it works properly. Getting about 75 down, 20 up, pings to servers in the same country range from 5-10MS. That'll do til Hyperoptic gets here.
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Gaurav Sukheja
(@gsukheja) reported
installed in January, which I can understand. I lost my Service end of April and I called the customer services at Hyperoptic on the 1st of May, I was given an appointment for 23rd May for an engineer to come and fix my service. On the 22nd May
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Battlesey
(@Harry_Battles) reported
@lionheartx10 @Hyperoptic When I had hyperoptic in my previous flat they were so awesome 😭 I didn't have a single problem in 2 years. I miss em!
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James Elson ⚔️🏴
(@jeblade) reported
@Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me
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james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic @TheDrum Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently
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Gaurav Sukheja
(@gsukheja) reported
Dear @HyperopticCEO , Trust you are well, I have been a loyal Hyperoptic customer for the last 2 years, I moved into a new property in October 2021, I placed my Hyperoptic broadband order in November. There were issues with installations in our estate and my broadband was
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james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently
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james rawcliffe
(@jamesrawcliffe9) reported
@gthhart21 @Hyperoptic @KeepmoatHomes Go bt hyperoptic customer service and repair service is a disgrace been waiting 5 days for internet to be fixed !
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james rawcliffe
(@jamesrawcliffe9) reported
@nachiketin @Hyperoptic Join someone else customer service terrible when outage . Se1 so Fay 5 days and counting