Hyperoptic outages and service status in West Bromwich, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 10, 3:45 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Bromwich, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 5 days ago |
|
Birmingham
|
Internet | 6 days ago |
|
Birmingham
|
Internet | 12 days ago |
|
Birmingham
|
Wi-fi | 20 days ago |
|
Birmingham
|
Total Blackout | 1 month ago |
|
Birmingham
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Ronan Barton (@Ronan_Barton) reported from Birmingham, England@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
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Joana Viana (@JoanaFFPViana) reported from Birmingham, England@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Nixon (@alexnixon_uk) reportedNaively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money
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RR (@Conquistadur) reported@JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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Tushar Tony (@TusharTony) reported@Hyperoptic Most useless broadband service ever #hyperoptic
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Andrew Is Looking (@LookingAndrew) reported@Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage
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Kullanari (@kullafox) reported@Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .
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BelLa (@BellaFelize) reported@EKOcasts @Hyperoptic If you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever…
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Don Edgley (@donedgley1) reported@Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?