Hyperoptic outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	22 days ago
Oldbury	Wi-fi	24 days ago
Rowley Regis	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Wi-fi	4 months ago
Wolverhampton	Internet	5 months ago

Community Discussion

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Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Ronan Barton (@Ronan_Barton) reported 4 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

• 
  Joana Viana (@JoanaFFPViana) reported 5 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flowerbomb212 (@Flowerbomb212) reported 3 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  NEARK0 (@Nearko_) reported 3 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Mer (@Choymer) reported 5 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  sad jester (@noopdles) reported 5 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  babycakes (@Ry0hitan) reported 5 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

• 
  Sprout (@temitopeandres) reported 6 minutes ago

  @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

• 
  vsquad22 (@StainYNWA) reported 6 minutes ago

  @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 9 minutes ago

  @Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP

• 
  Andrea Robinson (@printsandjam) reported 10 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Channy 💋 (@_giannix) reported 13 minutes ago

  I cannot wait to be out of this contract with Hyperoptic. There’s always connection issues