Hyperoptic outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Wolverhampton	Total Blackout	4 days ago
Birmingham	Internet	25 days ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Joana Viana (@JoanaFFPViana) reported 6 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

• 
  Ronan Barton (@Ronan_Barton) reported 54 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@c932x) reported 12 minutes ago

  @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

• 
  karen thompson (@karenthompson52) reported 14 minutes ago

  @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

• 
  farah (@Farah54894793) reported 14 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them

• 
  Andrew Is Looking (@LookingAndrew) reported 15 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  stewart (@stewartone1) reported 17 minutes ago

  @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

• 
  M. (@mariucha77) reported 19 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  ells🦋 (@ells_afc) reported 19 minutes ago

  @MoMayet3 @Hyperoptic Is your service back?

• 
  ells🦋 (@ells_afc) reported 21 minutes ago

  @Hyperoptic diabolical service. Approaching 48hrs with little to no service. Issue claimed to be fixed for it to stop working again 2 hours later. No estimated timeframe for resolution.

• 
  James Nicholls (@jamesjnicholls) reported 27 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  EKO (@EKOcasts) reported 28 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK