Hyperoptic

Hyperoptic Outage Report in West Bromwich, Sandwell, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Bromwich, Sandwell, England 02/03/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kevtrav Kevin Chua (@kevtrav) reported

    @HyperopticCS @Hyperoptic To others: you’d be trading off service reliability for Hyperoptic’s marketing promise of “fast speed & low price”. Think again before signing up.

  • BeeeRighteous B Righteous (@BeeeRighteous) reported

    @HyperopticCS @Thisanambragirl @Hyperoptic of which you have none or I wouldn't have to contact support dozen times

  • Dan25932780 Dan Brack (@Dan25932780) reported

    @Hyperoptic We're in 2022 and you're still charging early termination fees when I've been a customer for over 4 years and would have taken my service with me if you provided it at my new house. What a joke. Haven't been dissatisfied with #hyperoptic until now, don't recommend now

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

  • Jazmine__x Poochie.. (@Jazmine__x) reported

    @sheenkelly @bobbyleeswagga @Hyperoptic They were crap in my area, I literally had to change after a month, my sons game lagged so much I couldn't take the noise.

  • RadioSte94 Stephen Hubbard (@RadioSte94) reported

    @Hyperoptic hi when are your customer service hours it says 24/7 on the website but can't seem to get through to anyone

  • Ballsy___ Ballsy (@Ballsy___) reported

    Day 47 trying to get @Hyperoptic service. Engineers have fixed everything, all the relevant lights are lit up and told I can activate. Ring to activate, get told there is a company wide issue and I can’t be activated yet. The stress and daily time I waste on this is draining.

  • kevtrav Kevin Chua (@kevtrav) reported

    @HyperopticCS Day 5: Called in again & was told they will look into this again *soon*. And when asked to qualify 'soon', CS guy said in 1 - 2 days. This from "pls wait 15 min to activate" It'll be 1 week of no internet service by then. What a joke. @Hyperoptic #internetdown

  • ConnorPett Connor H-Pettinger 🇬🇧 🎮 (@ConnorPett) reported

    @VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbps to 20Mbps Please fix it or I'm moving to @Hyperoptic

  • BlockedShell BLOCKED BY SHELL ENERGY FOR THE SECOND TIME (@BlockedShell) reported

    @ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT