Hyperoptic Outage Report in West Bromwich, Sandwell, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Hyperoptic outage reports came from the following cities: Rowley Regis and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Rowley Regis |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
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Joana Viana
(@JoanaFFPViana) reported
from
Birmingham, England
@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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jackie weaver
(@AuroraNiav) reported
Lol been trying to get through to @hyperoptic for 40 minutes only to get to a voicemail service that is ‘full’ and can’t take my message :) amazing customer service thanks so much xxx (this is sarcasm I’m fewmin, got no internet and now got your hold music stuck in my head) xxx
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Manoreh Soeyono
(@SettaSoeyono) reported
@Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice
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Ccynical
(@Ccynica) reported
@Hyperoptic Your customer service is disgusting, taking 10 years to reply I have no internet because of your slow incompetent service @HyperopticCS
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
Happy @Hyperoptic day to me, happy to being saying goodbye to virgin and their poor excuse for gigabit.
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BarkingMonkey
(@replytomorons) reported
@Hyperoptic should be using Aleksa N as a consultant to teach their training staff how customer service should be done. It shouldn't have taken me so long to get through to someone like him.
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jackie weaver
(@AuroraNiav) reported
@Hyperoptic I’ve called, emailed and DM’d you about my connection going down and accessing compensation and haven’t had any meaningful response in 2 days. Is this a concerted effort to stop people getting their compensation? …is that legal? 🤔
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Ccynical
(@Ccynica) reported
@jvantill @Hyperoptic Don't bother their customer service is the worst ever
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BarkingMonkey
(@replytomorons) reported
After 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/
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Xenomorph
(@xenom0rph09) reported
@acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic