Hyperoptic

Hyperoptic Outage Report in West Bromwich, Sandwell, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in West Bromwich, Sandwell, England 12/01/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent Hyperoptic outage reports came from the following cities: Wolverhampton and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 2R_JG Aythami 🇵🇸 (@2R_JG) reported

    @Hyperoptic 28 mins on hold for, yet again, no solution or update

  • Mo49083547 Mo (@Mo49083547) reported

    @Hyperoptic horrible service. I just joinned a month ago and now to fix the issue, i need to wait for an engineer to come in 4 days time. Horrible service

  • joec0123 Joe (@joec0123) reported

    @Hyperoptic your service is down again, twice in less than one month. Absolutely appalling customer service on your hotline as well. Zero notifications and no apologies whatsoever

  • Liverpool1207 Liverpool1207 (@Liverpool1207) reported

    Beginning to wonder if @Hyperoptic actually have any human beings working in customer service. Impossible to get them to respond to issues

  • miss_scholz SCHOLASTICA OKOLO✨🇬🇧🇬🇧 (@miss_scholz) reported

    @Hyperoptic PICK YOUR CALLS!! I have been waiting to speak to your customer service team for over an hour 😡

  • TCaredda Tommy Caredda (@TCaredda) reported

    Nah - @Hyperoptic, you can’t be serious! How is it down again! Twice in 1 week? And you take so long to get it sorted! How is this ok?

  • SocialMListener Socialist Media Listener (@SocialMListener) reported

    @mattfrei Hyperoptic are really good, service and connection, no drop out peak times.

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @Hyperoptic Are you looking at upgrading to 1.5 to 2gb lines? OpenReach offer 1.6 down and Community Fiber offer 2gb down and up. You are slowest Alt net out in the UK now

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    Hi @hyperoptic. I've asked 2 times via support for my PDF file of my contract I signed up to December 2024 to renew my Internet from Jan 2025 until Jan 2027 with the discounted price.. I'm yet to get this still. I have NEVER recieved my contract .pdf only plain emails!

  • ricoofficial___ rico (@ricoofficial___) reported

    @MagedG97 @2KSupport Makes cos I have the same issue with hyperoptic too