Hyperoptic outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	7 days ago
Birmingham	Internet	22 days ago
Birmingham	Internet	2 months ago
Oldbury	Wi-fi	2 months ago
Rowley Regis	Internet	3 months ago
Birmingham	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Joana Viana (@JoanaFFPViana) reported 6 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

• 
  Ronan Barton (@Ronan_Barton) reported 40 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholls (@jamesjnicholls) reported 2 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Graham Hesketh (@Hesketh_GD) reported 9 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  Kurt Robson (@KurtRobsonn) reported 9 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  πι (@TheThreepoint14) reported 10 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  faceforadio (@faceforadio1) reported 10 minutes ago

  @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?

• 
  C A P O (@CryptoCap97) reported 10 minutes ago

  @jamesjnicholls @Hyperoptic Still nothing! Missed work calls because of this. Awful service.

• 
  Wayne (@MrWayneyB) reported 14 minutes ago

  Anyone having issues with Hyperoptic Internet?

• 
  Drahnier_ (@JaffaReinhard) reported 14 minutes ago

  @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

• 
  Paul Thompson (@tommo_68) reported 17 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  Jordan🇩🇲 (@JordyOnside) reported 17 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues