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Hyperoptic

Hyperoptic outages and service status in West Bromwich, England

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Full Outage Map
  • Hyperoptic generated 1 outage signal in the last 24 hours around West Bromwich, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 29, 4:09 PM GMT+1.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, and Wolverhampton.

CityProblem TypeReport Time
Birmingham Internet 42 seconds ago
Birmingham Internet 7 days ago
Birmingham Internet 21 days ago
Wolverhampton Total Blackout 21 days ago
Birmingham Internet 1 month ago
Birmingham Internet 2 months ago

Nearby cities with recent reports

Birmingham

2 recent signals

42 seconds ago

Community Discussion

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Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • JoanaFFPViana
    Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • missnelka
    𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • iSlimfit
    Slimfit (@iSlimfit) reported

    Had an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏

  • Hasimivan02
    Hasim (@Hasimivan02) reported

    @Hyperoptic FIX IT

  • EKOcasts
    EKO (@EKOcasts) reported

    @heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days 😭😭

  • realDavidTan
    David Tan (@realDavidTan) reported

    Hyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?

  • AggressiveCool
    Chris Murphy (@AggressiveCool) reported

    @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

  • satnav08
    Sapna Chadha (@satnav08) reported

    @MoMayet3 @electrodrummer @Hyperoptic I’ve had to hang up as having calls but still in chat and 1.5hrs 😳. Crazy as just need to be online and back from holiday 🫣

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • BellaFelize
    BelLa (@BellaFelize) reported

    @EKOcasts @Hyperoptic If you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever…

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.