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Hyperoptic

Hyperoptic Outage Report in West Bromwich, Sandwell, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.

CityProblem TypeReport Time
Birmingham Internet 5 days ago
Oldbury Wi-fi 7 days ago
Rowley Regis Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Wi-fi 3 months ago
Wolverhampton Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • JoanaFFPViana
    Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MediaSurgeZA
    Marty (@MediaSurgeZA) reported

    @Hyperoptic Dudes!!! There is little greater than Symmetrical Service, it plays a huge part in overall service quality and performance... Any provider who thinks otherwise is simply.... Lopsided!

  • danschm_
    Good, Now Burn That Damn Tree (@danschm_) reported

    @AT1074 @Hyperoptic Are you in Elektron/Switch House? I’m having the same issue.

  • mangotango333
    mango tango (@mangotango333) reported

    @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

  • AvbCole
    ade 💜💛 #BLM (@AvbCole) reported

    @TalkTalk any chance I can use the internet I'm paying for? Hasn't been a month and I've had to complain 3 times. Can't log into my account... Can't change my password... Can’t get through to someone on the phone.... Shambolic service. @Hyperoptic come to PURFLEET already!😡

  • OfAaron3
    Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@OfAaron3) reported

    As soon as Hyperoptic's customer support closed, my internet cut out. Why...

  • JamesHobley3
    James Hobley (@JamesHobley3) reported

    @Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode

  • RHt95
    Rory (@RHt95) reported

    @Hyperoptic @HyperopticCS awful customer service experience today, ongoing issue since February - the same fixes keep being tried - had support hang up on me and exit the live chat in minutes - hopefully they're just trying to fix the issue and not leaving me in the lurch...

  • NT75281
    NT7528 (@NT75281) reported

    @Hyperoptic @HyperopticCS 18 days and counting without Internet. Worst broadband company ever!

  • asadakhan85
    Asad Khan (@asadakhan85) reported

    @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

  • lm_rsas
    LM rsas✏️ (@lm_rsas) reported

    @Hyperoptic like actually help me ffs