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Hyperoptic Outage Report in West Bromwich, Sandwell, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near West Bromwich, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.

CityProblem TypeReport Time
Birmingham Internet 7 days ago
Oldbury Wi-fi 9 days ago
Rowley Regis Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Wi-fi 3 months ago
Wolverhampton Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • JoanaFFPViana
    Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Isidwre
    Isidore (@Isidwre) reported

    @Hyperoptic I am currently using your service and your support is atrocious while the Internet regularly stops at least at my place. Do, very unhappy customer and cannot recommend you in any way. You used to be good though

  • helli_1209
    Harriet (@helli_1209) reported

    @Hyperoptic I’ve had no internet for 24 hours, tried to live chat but it’s not working. Please can you help?

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @Livelifelovely @Hyperoptic We're sorry for such a long downtime, and the delay with our reply to your DM. We've provided more details there, but we've received confirmation that the service in your area was restored not so long ago, and we are hoping everything is fine on your end now too!

  • BoozusNewYorkus
    Boozus_Newyorkus (@BoozusNewYorkus) reported

    Apologies to everyone that was going to watch today's D&D stream, unfortunately there's an outage for the area with Hyperoptic, and for the first time ever, I'm having Internet issues 😭😭

  • JohanBallot4
    Johan Ballot (@JohanBallot4) reported

    @Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.

  • thelovelymrfred
    haunted carousel 🎠 (@thelovelymrfred) reported

    Hey @Hyperoptic, our smart TV hasn’t been working for days since an outage. We emailed you but no response. Please assist

  • JitanEDM
    JitanEDM (@JitanEDM) reported

    So it seems @Hyperoptic have all the time in the world to respond to people complaining about @virginmedia but won’t do anything to fix their widespread issues and just close their live chat down instead and have no one answer the 24/7 support tickets or calls.

  • tas5ss
    🕷️ (@tas5ss) reported

    @Hyperoptic can you guys actually pick up the phone, its like someone took a **** on my router the way its so poor ffs

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @80x80AFC @Hyperoptic Oh no! We're sorry to hear of the inconvenience caused, it was never our intention to target a specific timing, as our work also depends on multiple factors and is done in accordance with them, while all customers are informed ahead of time. We hope your service runs ok now!

  • awakenedyogi19
    Awakened Yogi (@awakenedyogi19) reported

    @Hyperoptic @ChooseUK No service for over an hour and have been on hold for over 30 mins! Your service is appalling