Hyperoptic

Hyperoptic Outage Report in Tonbridge, Kent, England

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The latest reports from users having issues in Tonbridge come from postal codes TN9.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tonbridge, Kent, England 01/15/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Hyperoptic outage reports came from the following cities: London and Tonbridge.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Obviously hyperoptic like games day 6 no internet in elephant and castle se1 , disgusting service !

  • _Indae_ Indae (@_Indae_) reported

    @Overlite1 That’s annoying :/ depending on your provider the might offer a faster package so upgrading could be an option? It depends though, the place I live in didn’t have fibre so we only had really slow options until I got Hyperoptic to install here.

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperopticceo Dana how hard is it for your company to get an engineer to sort the issue. What a shambolic company. #hyperoptic #hyperopticareuseless

  • virch Virch (@virch) reported

    Hi there, @SkyUK We are having a very disappointing experience with @HyperopticCS and @Hyperoptic and we'd like to know if there is anything you can do to help us.

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with

  • WeeBod7 Audrey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌱♋️ (@WeeBod7) reported

    @Hyperoptic @HyperopticCS I’d like to know where my broadband is? I was told 6-8 wks - but after 9 wks there’s still no sign of installation! No one answers emails or website queries & even talking to engineers in the street - they had no idea we were waiting for install! Poor!

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

  • Demi_Irawo Demi Irawo (@Demi_Irawo) reported

    @Hyperoptic I called customer services to change my contract, was transferred twice and ended up on voicemail. Can you help me?

  • axelk Alex Micu (@axelk) reported

    @goulcher dependent but a few good ones around: Hyperoptic and G Network

  • deborahr967 Deborah (@deborahr967) reported

    @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are