Hyperoptic

Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tilbury, Borough of Thurrock, England 12/13/2024 11:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: London, Upminster and Billericay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsMadJohn ItsMadJohn (@ItsMadJohn) reported

    Had hyper optic installed today.the building went live over 2 weeks ago and now I have to wait for a authentication software to get broadband what a joke that is! @Hyperoptic @HyperopticCS just bad service.

  • iffyamieee Amie Sy (@iffyamieee) reported

    Dutty customer service when @Hyperoptic @HyperopticCS cut the phone line after you’ve been on hold 😡😡😡😡😡😡😡😡

  • SebbySebbo Seb (@SebbySebbo) reported

    @Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @SaciPerere75 @Hyperoptic We'd hate to leave you disappointed, Geoffrey, as we are sure we can improve your experience with our service. Please drop us a message with your account details, and we will inspect the line.

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(

  • MikScarlet Mik Scarlet (@MikScarlet) reported

    @Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜

  • TheGrump3Man Grumpy Man (@TheGrump3Man) reported

    @Hyperoptic Is the line down?!?

  • iratesocialist Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported

    @Beanss33 @Hyperoptic You probably don't even need an engineer. They didn't need access in December to sort ours out, they just used it as an excuse because they didn't want to pay Christmas rates to staff. @CommunityFibre doesn't treat people like this. Even truly awful BT doesn't do this.

  • Loubna_Rg L R (@Loubna_Rg) reported

    @HyperopticCS @Hyperoptic I just did. I would really appreciate if you can help with my issue

  • Jonathan_Kettle Johnny Bravo Fantom (@Jonathan_Kettle) reported

    @Hyperoptic the support team are taking 10 days plus to even come close to restoring my connection. Poor response times and lack of information also.