Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Tilbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tilbury, Borough of Thurrock, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Tilbury, England
Latest outage, problems and issue reports in Tilbury and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Aythami 🇵🇸
(@2R_JG) reported
@Hyperoptic 28 mins on hold for, yet again, no solution or update
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d u m b b o i
(@RhysHarrocks) reported
@Hyperoptic @HyperopticCEO your company’s service is shocking, please do something
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
Hi @hyperoptic. I've asked 2 times via support for my PDF file of my contract I signed up to December 2024 to renew my Internet from Jan 2025 until Jan 2027 with the discounted price.. I'm yet to get this still. I have NEVER recieved my contract .pdf only plain emails!
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cityblue2001
(@cityblue2001) reported
@Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.
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Frank Higgins
(@Higwanz) reported
@Hyperoptic my internet has been down since yesterday and it has continued today. What is going on? When will it come back online? My postcode starts with W10
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Roshan
(@rbhalla_) reported
@Hyperoptic why does support close the ticket everytime they respond? I have to open a new ticket just to respond and the UI on your site is pretty cumbersome.
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English Jew
(@English_Jew) reported
@alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.
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IaMtHeWiNneEr
(@TasP) reported
@Hyperoptic trying to use the live chat but it is saying 48 minutes to get an agent? Is that the wait for a live chat (im guessing this is wrong) #hyperoptic #support
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Jonathan Grant
(@jonathancgrant) reported
@Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company
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Aaron Goldstein
(@aarongfootball) reported
@Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?