Hyperoptic

Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tilbury, Borough of Thurrock, England 04/01/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: London and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinbad2000 Steven H (@Sinbad2000) reported

    @Hyperoptic @HyperopticCS what a let down. Told my fibre would be ready and waiting when I moved in. I move in, it's dead. First available technician appointment on 15th. #brandfail. I will have to go with another provider.

  • dheerajcr Dheeraj Reddy (@dheerajcr) reported

    @HyperopticCS I did send a DM. And the follow up info. Another day has passed and no contact from Hyperoptic. My internet isn’t working as expected - why is it so hard to get some help from customer service?

  • Desai_MB Meetali Dayabhai (@Desai_MB) reported

    @Hyperoptic we have lost complete internet connection in the Reading area and the internet has been slow since yesterday. Any idea what is happening?

  • jokerkilledu666 InCOGnito (@jokerkilledu666) reported

    @virginmedia Hi John well fingers crossed he will be able to relocate my router with minimal fuss and i can get back to work. If not I've got @hyperoptic on speed dial for the 1gb up /down at less money than I'm paying you for 500mb that doesn't work .

  • aliolci ali olcay şahin (@aliolci) reported

    @THHomes please help @Hyperoptic and @CommunityFibre to install fiber equipments as soon as possible. we are suffering from slow internet in blue anchor yard for a long time :(

  • JacquesPOgier Jacques Ogier (@JacquesPOgier) reported

    @Hyperoptic please can you fix the wifi problem near Wandsworth Southside ASAP!? Not quite beer o’clock yet! SW184GN

  • MorairaJeremy Jeremy Davies (@MorairaJeremy) reported

    @HyperopticCEO @HyperopticCS @Hyperoptic Dana - Are you aware of the ongoing problems of cut cables at Putney Wharf? I'm reaching out to you as CEO because your customer support has been terrible in dealing with this issue which is now weeks old. DM me for details.

  • TameTomato TameTomato (@TameTomato) reported

    @Hyperoptic Lost my internet about 10mins ago. Rebooting router has not solved problem

  • joshpines Joshua Pines (@joshpines) reported

    @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

  • woodgnomology paulusthewoodgnome 💙 (@woodgnomology) reported

    @mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.