Hyperoptic

Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tilbury, Borough of Thurrock, England 01/10/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!!!!!

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS the worst experience so far with u and it’s been 2 days !!!!!

  • The_MindSpeaks MindSpeaks (@The_MindSpeaks) reported

    @Hyperoptic I just cannot believe i waited a month for you to send me a router, that still had not arrived, and when I called up, you offered me no reassurance! Nothing to keep me as a customer either! Awful experience! Never again!!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @mangotango333 @Hyperoptic Lauren, we're sorry to see that you waited this long to speak to our support. We've just messaged you, so feel free to check it out anytime. Thanks.

  • MuradAh06758081 Murad Ahmed (@MuradAh06758081) reported

    @Hyperoptic if you're looking for long waits to get through to customer service, poor customer service, no communication, to be ignored and left pulling out your hair. This is the company for you. Hyperoptic - what a pathetic excuse for a company.

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    Somehow @Hyperoptic is deleting my tweets. Worse customer service ever.

  • adamypatel Adam Patel (@adamypatel) reported

    @Hyperoptic @HyperopticCS - You are aware of the outage at One Eighty Stratford, but it's been close to 16 hours. When will you have us back online?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic