Hyperoptic

Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tilbury, Borough of Thurrock, England 01/27/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • OMena16065648 O Mena (@OMena16065648) reported

    @Hyperoptic are there any known issues in the Romford area? My broadband has been down for close to 2 hours now. Internet light is showing red

  • CaitlynxMarie_ caitlyn🥀 (@CaitlynxMarie_) reported

    @Hyperoptic is the worst service I have ever received. I was told my first bill when I changed would be £35 but was charged £58, I was told to just cancel the direct debit and phone up and manually pay £35, but the direct debit was taken out of my account-

  • DudleySO23 Dudley Rees (@DudleySO23) reported

    @Hyperoptic Can you say why our business static IP address is in use by someone else and why your telephone helpdesk don't understand that sending a new router won't fix that? Any IT manager with remote-working staff may feel my pain over the past 10 days..

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic any issue in CR0 area (CROYDON) since yesterday afternoon internet connection drops for few mins and comes back. Happened a few times a day. Never had issues in the last 2 years. Very odd.

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    @Hyperoptic your team needs to get on the same page getting told one thing and then getting told another so disappointed right now with you spoke very highly sadly starting to go down fast

  • tackledbyskipp Nick (@tackledbyskipp) reported

    Made a complaint on the 6th February, we are now on the 15th and I've only had one email from @HyperopticCS (Which I replied to 5 days ago) STAY AWAY from Hyperoptic

  • Cleverking Chris Low-Foon (@Cleverking) reported

    @Hyperoptic can you confirm if there is an outage in RH10 4AR please?

  • Marsh931 Alex Marshall (@Marsh931) reported

    @DavidDarnes Yep 100%. I’m with Hyperoptic, not sure if they’re available nationwide. Router was already installed when I moved in, but the switchover to my account was super smooth, connection is great. 500mb for ~£30 for first year. And they never hassle me about anything ever

  • Andrew78505925 An Outlier of Black Box Thinking (@Andrew78505925) reported

    @JzHarrison92 @BBCNews I switched to 5G as soon as they out a mast in and don't use any wiring. But Hyperoptic, City Fibre, Independent Fibre network all set up their own wiring in new areas to massively increase coverage that would have taken BT decades to do because they don't have the money. Free Mk

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AaaaOutr @Hyperoptic There's an outage in this area, unfortunately. We're doing all we can to get you back online, and we're really sorry for any inconvenience caused by this outage. We hope it will be resolved soon, thanks for your patience in the meantime.