Hyperoptic

Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tilbury, Borough of Thurrock, England 01/07/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.

  • axelk Alex Micu (@axelk) reported

    @olinewton I wouldn't go for any broadband currently other than Gnetwork and Hyperoptic if you can help it

  • dennisrunz Dennis Runz (@dennisrunz) reported

    Hurry up @Hyperoptic. It’s been well over a year since installation in the building started and fibre cables still dangling off the wall. About to enter another broadband contract with another provider as it’ll probably never happen. Let’s see if @CommunityFibre can do it better.

  • jjwere1 jjwere (@jjwere1) reported

    @HyperopticCS @Hyperoptic This is more than just that ofcom compensation within 48 hours. You have caused me a huge loss as I can’t attend meetings or do online transactions. You have not bothered to provide ETA for sorting out this issue and you have just posted a few mins ago about the issue. Disgrace

  • shreekpkun shreerao (@shreekpkun) reported

    @HyperopticCS @Hyperoptic @HyperopticCS : Pathetic service, tried reaching u via mail/call no luck.. Net is down from yesterday afternoon and where is the regular update? Do you have any ETA or not?

  • fcannatelli97 Francesca Cannatelli (@fcannatelli97) reported

    My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic

  • ryan_murton Ryan Murton (@ryan_murton) reported

    @olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!

  • moonshotswag MoonshotSw@9 (@moonshotswag) reported

    @wong_jim @HyperopticCS @Hyperoptic this is ridiculous and getting out of hand. Connection went down yesterday and still no real information. Might be a good time to revisit another ISP

  • rwigleysmith Becky Wigley-Smith (@rwigleysmith) reported

    @HyperopticCS @Hyperoptic what’s happening with the internet in NW9? I start work in 10 minutes and currently can’t use your internet. Imagine yourselves in our shoes. Now what are you doing to fix this and how long will it take?

  • RamGam90 RG90 (@RamGam90) reported

    @Hyperoptic @HyperopticCS you’ve lost me as a client today. Unacceptable more than 24 hrs without service and support lines all shut down. No ETA, no response whatsoever for hours. As soon as live support is back, I’m cancelling my contract.