Hyperoptic outages and service status in Tilbury, England

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tilbury, England

The most recent Hyperoptic outage reports came from the following cities: Romford.

City	Problem Type	Report Time
Romford	Internet	10 days ago
Barking	Internet	7 months ago
Dagenham	Internet	10 months ago
Dagenham	Wi-fi	1 year ago
Upminster	Internet	1 year ago
Thamesmead	Wi-fi	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

• 
  ON🚀 (@heyoncar) reported 36 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 8 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  stewart (@stewartone1) reported 8 minutes ago

  @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

• 
  Gideon Summerfield (@gidster3000) reported 10 minutes ago

  @Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue

• 
  Tom Thornhill (@TomThornhill_2) reported 13 minutes ago

  @FourthStreetDan @Hyperoptic Holy ****, they just told me my position in the queue. So I'm no longer queueing to be in the queue – I'm now in the *actual* queue.

• 
  EKO (@EKOcasts) reported 17 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 17 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  Keith Underhill (@keithunder) reported 22 minutes ago

  @hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.

• 
  evilhomer (@EVILH0MER) reported 23 minutes ago

  @Hyperoptic Sorry, just spoke to Davis and he was useless. Still not resolved my problem and will not send an engineer out to diagnose a reoccurring problem. 0/10 Ps folk. Do not, I mean never use Hyperoptic because if you have problems they don't care. Currently looking for a new supplier

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 26 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

• 
  Rob 🇺🇦 (@rsjhayes) reported 30 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking