Hyperoptic outages and service status in Tilbury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Tilbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Tilbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 3: Problems at Hyperoptic
Hyperoptic is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tilbury, England
The most recent Hyperoptic outage reports came from the following cities: Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 17 days ago |
|
Barking
|
Internet | 7 months ago |
|
Dagenham
|
Internet | 10 months ago |
|
Dagenham
|
Wi-fi | 1 year ago |
|
Upminster
|
Internet | 1 year ago |
|
Thamesmead
|
Wi-fi | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Tilbury, England
Latest outage, problems and issue reports in Tilbury and nearby locations:
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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neil gorringe (@hopper70) reported@gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍
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DS♟️ (@Carefree_WDS) reported@cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever
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Craig & Friends (@CraigAndFriends) reported@Hyperoptic hi. Your service people just destroyed our Internet while putting in cabling for another flat in the building. This is the SECOND TIME and we need this fixed IMMEDIATELY. The hold time when calling is hours long. DM me or I’ll go on a campaign
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd ‘working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !
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Dan Anderson (@FourthStreetDan) reported@ells_afc @TomThornhill_2 @Hyperoptic E14. Not sure when it went down, but sometime after 11pm last night.
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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umang shankar (@Umangshankar) reported@Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.
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michaela👑💋 (@michaelad1997) reportedSomeone give us a good WiFi provider. Currently with @Hyperoptic that is shocking, TV loads every 2 minutes. Also been with @virginmedia and NEVER again, shocking connection. So yeah an actual decent recommendation would be nice
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Neil (@NRManc) reportedHi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints