Hyperoptic

Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Tilbury, Borough of Thurrock, England 01/11/2026 15:00

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mason63119516 mason (@mason63119516) reported

    @HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

  • whatneildid Neil Thornton (@whatneildid) reported

    Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

  • babagana_ Babagana (@babagana_) reported

    @Hyperoptic i restarted my router tons of times, unistalled firewalls, wiped cache & network thinking it was me. I am now confident it's you? What's going on?

  • bluegixer1 Gixerspeed (@bluegixer1) reported

    @Hyperoptic installation completed today, but no signal, no connection. I am feeling that I may be disappointed.

  • damianjanik_dev Damian J☁️ (@damianjanik_dev) reported

    @chrispople @HyperopticCS And yet here I had to cancel my Hyperoptic contract, await 30 days due to notice, take new contract with Hyperoptic just to benefit with lower price and faster speed 🤦

  • bread7483 quarth🃏 (@bread7483) reported

    @ProdByWalkz i use hyperoptic broadband and i’ve never had wifi problems wallah

  • AdamWhittles Adam Whittles 🇬🇧 🇪🇬 (@AdamWhittles) reported

    @iamrofe @MontseCano I guess I'm lucky because it's never taken me weeks to get Internet installed. Possibly depends on the infrastructure in the building (I've only lived in apartment blocks) and the company you use. Currently with Hyperoptic and they've been fantastic, wouldn't switch from them.

  • nt00444 NT (@nt00444) reported

    @HyperopticCS I’ve had no service for 28 days now. Is this acceptable? I was laughed by your team every time I asked if the time frame is hours, days, weeks or months. Shall I start adding years? Because still nobody knows, and I’m not allowed to speak to a manager. @Hyperoptic

  • clminlondon Cristina L Martins (@clminlondon) reported

    @Hyperoptic any idea when your service will be restored on SE14 London?

  • veryDaveTTV veryDave (@veryDaveTTV) reported

    @DevSpacePrez We literally have an ISP in the UK called "Hyperoptic" As it happens, they're also by far the best service (symmetrical gigabit at £45/month). Only catch is only available in some big city areas.