Hyperoptic Outage Report in Tilbury, Borough of Thurrock, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Tilbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (9%)
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E-mail (3%)
Live Outage Map Near Tilbury, Borough of Thurrock, England
The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Tilbury, England
Latest outage, problems and issue reports in Tilbury and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@SaciPerere75 @Hyperoptic We'd hate to leave you disappointed, Geoffrey, as we are sure we can improve your experience with our service. Please drop us a message with your account details, and we will inspect the line.
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Johnny Bravo Fantom
(@Jonathan_Kettle) reported
@Hyperoptic the support team are taking 10 days plus to even come close to restoring my connection. Poor response times and lack of information also.
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Dr. Ray Campbell #GoldStrike
(@RayCampbell19) reported
@virginmedia As soon as Hyperoptic or Community Fibre is available here, I'll be cancelling my contract with Virgin Media. You had your chances and you still let me down.
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NecroGaming
(@NecroG4ming) reported
@ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(
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Rachael
(@Rachet1988) reported
from
Manchester, England
I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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L R
(@Loubna_Rg) reported
@HyperopticCS @Hyperoptic Thanks for the swift answer but I am still waiting for a solution to my problem beyond the “please be patient we are looking into this” that I am getting from the customer service since 3 weeks
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Oliver
(@OliverBoaler) reported
.@hyperoptic has worst #CustomerService I’ve ever experienced. Our internet was meant to be activated 19 days ago + still doesn’t work + no guarantee when it will. Every person I speak to tells me I need to speak to someone else who isn’t avail. for 48hrs. #help #fail @WhichUK
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Steve butler
(@stevebutler1978) reported
@Hyperoptic I have to say your customer service is awful once again!! Waited in all afternoon for the engineer to turn up and guess what no show!! And I only found out when I had to ring you!!! I’ve been a customer nearly two weeks still no internet really not good enough!!!
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Raza
(@SkibbleDazz) reported
.@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.
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Mohit Dudeja
(@MohitDu52670498) reported
@Hyperoptic Hi team, I have been trying to resolve my issue with regards to wrong indirect debit in my account, but unable to do so, could someone pls help