Hyperoptic

Hyperoptic Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG40.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Reading, England 11/23/2024 04:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

Live Outage Map Near Reading, England

The most recent Hyperoptic outage reports came from the following cities: Reading and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomHigh Wycombe Total Blackout
United KingdomReading Total Blackout
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Darkman3456 Re-wild The World 🇬🇧 (@Darkman3456) reported from Bracknell, England

    @Hyperoptic @HyperopticCS hi my internet has been down for several hours now, when will the service be restored?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • QinChinWang ChinWang (@QinChinWang) reported

    called @Hyperoptic multiple times EVERYDAY for 2 WEEKS, every call had to wait for more than 30 mins. Calls and emails they only said "we get back to us" but never did.

  • IciNandou Gaetan (@IciNandou) reported

    @Hyperoptic @HyperopticCS Spoke to support about an issue with my #Hyperoptic router. Technical issue with the firewall. Nobody was trained to help.

  • HazyDepths Hazel Nolan (@HazyDepths) reported

    @Hyperoptic I've had no WiFi for over 2 hours now following an outage in Stratford. I'm working from home, can please advise when I will be able to get back online?

  • Totinhas Sara Correia (@Totinhas) reported

    @HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!

  • Nick_Q22 Nick Quinn (@Nick_Q22) reported

    I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic @HyperopticCS Your lack of support and low efficiency is giving me a mental breakdown. I need to wait for a week to get an engineer after already waited for 2 weeks. And Sorry is all you got. Shocking.

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic The most annoying things about moving house include having a bad decision choosing wifi provider, and waiting for 2 weeks (still counting) to get it installed

  • Desai_MB Meetali Dayabhai (@Desai_MB) reported

    @Hyperoptic we have lost complete internet connection in the Reading area and the internet has been slow since yesterday. Any idea what is happening?

  • aliolci ali olcay şahin (@aliolci) reported

    @THHomes please help @Hyperoptic and @CommunityFibre to install fiber equipments as soon as possible. we are suffering from slow internet in blue anchor yard for a long time :(

  • benrider benrider (@benrider) reported

    @HyperopticCS So not really got me covered... Can we get this sorted today? please can someone call or just cancel my contract - as landlord has indicated Hyperoptic wasn't installed here despite what you guys claim. Shocking customer service from you guys.