Hyperoptic outages and service status in Musselburgh, Scotland

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

• 
  Mikeybob (@brudermike) reported 2 minutes ago from Edinburgh, Scotland

  God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

• 
  Mikeybob (@brudermike) reported 4 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• 
  Mikeybob (@brudermike) reported 8 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• 
  Mikeybob (@brudermike) reported 25 minutes ago from Edinburgh, Scotland

  Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

• 
  Chee-Wee Tan (@EdinPTLect) reported 58 minutes ago from Edinburgh, Scotland

  @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Nicholls (@replicants) reported 1 minute ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

• 
  AbPMet (@AbPMet) reported 2 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  Tweets AHT (@TweetsAht) reported 3 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported 5 minutes ago

  @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 6 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Xeu (@Xeu_uk) reported 9 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  andygarrick1269 (@andygarrick1269) reported 10 minutes ago

  @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

• 
  Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported 12 minutes ago

  @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

• 
  M. (@mariucha77) reported 14 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  J Jack (@joyjack) reported 15 minutes ago

  @Hyperoptic what's the issue now? 24 hrs unstable network without notice is cruel.