Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic have finally followed the herd and now have started to increase their prices on a yearly basis and by £3! And they won't even offer the prices online because I aint a new customer! How sad after 7 years of being with them.
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GymBAE
(@MakedaQoS) reported
People don’t believe how often @Hyperoptic WIFI services fail… My mobile hotspot has used 17GB of data and I only use it for my work laptop in WIFI emergencies when WFH. I’ve been with them for 6 months. You do the math and tell me if that’s reasonable.
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Orchard_Man
(@Turnditch_Man) reported
Any update to these full fibre figures? BT/Openreach 17.1 m UK premises passed; ~52% CityFibre 4.0 m PP; ~12% Netomnia (YouFibre) + Brsk 2.03 m PP; ~6% Virgin Media (RFOG) 1.7 m PP; ~5% Nexfibre (Virgin Media O2) 1.6 m PP; ~5% CommunityFibre 1.5 m PP; ~5% Hyperoptic 1.2 m PP; ~4% Others (FullFibre Ltd, Zzoomm, Gigaclear, etc.) ~4.4 m (combined) PP; ~14% Note premised passed is a very different number to service available.
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Stringent
(@stringents) reported
@hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.
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Vsky_B
(@Vsky_GNR) reported
@MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month for old phone line technology
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Angry Scot
(@angry_scot_tv) reported
@Hyperoptic May I ask as potential new customer why I have been in a waiting queue for 30 minutes now on the phone! Not really filling me with confidence about switching provider.
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Farah Pop 🫧✨️
(@farahpopxo) reported
@Hyperoptic the worst!
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Moon Juice
(@moonjuiceguy) reported
@Hyperoptic Your service is beyond poor!!! All I want to do is change address and keep your service with the same pricing. Why have I been on hold for 35 minutes just to get through to somebody?! Awful.
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Rob_T
(@robin_twitchett) reported
@Hyperoptic please can someone look at the ticket I raised 8 days ago? I have had no support, even though my broadband cuts out every morning for hours at a time. CS0456885
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Haych
(@haych13_) reported
@Hyperoptic both yesterday and now today the Internet is down? I WFH, I need Internet! No eta on the Network Status dashboard, and you charge me £55 for this?!