Hyperoptic

Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Musselburgh, East Lothian, Scotland 02/10/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Hyperoptic outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • julianvallis Julian Vallis (@julianvallis) reported

    @TheGinasium @Tonysmini @MerlinFDC4 Are you absolutely sure it’s Openreach? There are many many fibre ‘alt nets’ like Virgin, CityFibre, Hyperoptic, Gigaclear etc. If it’s OR, they may have just installed it and it’s not enabled for orders yet. Speak to an ISP with a clue like AAISP or IDNet and they may help.

  • palutz Stefano λ₿.λ⚡ (@palutz) reported

    @Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.

  • GBod2 GBod 🌈🇮🇪🤓 (@GBod2) reported

    @Hyperoptic long queues on the phone/chat. Service down in our area (SM1). Have a job interview on Teams later, any advice on the issue?

  • BridgetGildea Bridget Gildea (@BridgetGildea) reported

    Hi @Hyperoptic usually you are fantastic at customer service; but I've been on hold for 52 minutes now and it was telling me where I was in the queue, but that seems to have stopped. Am I going to get through some time soon or am I just in limbo now? @HyperopticCS

  • MalviJosephidou Malvina Josephidou (@MalviJosephidou) reported

    @HyperopticCS No reply to my DMs yet. 9 hours outage so far. Thanks hyperoptic

  • A5h1sh01 Ash Patel (@A5h1sh01) reported

    @Hyperoptic Internet down in SE London, it has been 3 hours now, can we have an update?

  • W4DanA Neil Atkins (@W4DanA) reported

    @studentbeans hi - the link for Hyperoptic doesn’t see to be working? Could you check if there is a problem generally? I’ve tried chrome snd safari - no way Jose.

  • Dafydd_62 🅳🅰🅵🆈🅳🅳 🇪🇺 (@Dafydd_62) reported

    @bhallums2 @Hyperoptic My company was going with BT and they said we had full coverage. Sadly they didn't bother to check our 5g,4g or even any signal in our office. We cancelled as it just didn't work. We decided to go with White Horse Telecom. Fab company.

  • fazal1984 fazalm (@fazal1984) reported

    @Hyperoptic hi team, I had requested to be a champion to attain internet in my building.. which supposedly is available already but just not in my block.. been couple months but no engagement from your side yet.. pls help expedite!

  • theNaveen23 Naveen Chaudhary (@theNaveen23) reported

    @Hyperoptic Hi, I am not able to connect to internet since morning. Neither am able to reach out on customer support, already on wait for past 30 mins. Could you please help asap ? Thanks