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Hyperoptic

Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Musselburgh, Scotland

The most recent Hyperoptic outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Internet 26 days ago
Edinburgh Wi-fi 2 months ago
Edinburgh Internet 4 months ago
Edinburgh Total Blackout 4 months ago
Edinburgh Internet 5 months ago
Edinburgh Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kevtrav
    Kevin Chua (@kevtrav) reported

    @HyperopticCS @Hyperoptic To others: you’d be trading off service reliability for Hyperoptic’s marketing promise of “fast speed & low price”. Think again before signing up.

  • iamdickjohnson
    **** Johnson (@iamdickjohnson) reported

    @Hyperoptic Instead of virtue signalling how about you fix the internet connection that hasn't worked for five days now, this is day six. Support on the website is useless with no updates.

  • bella_caridade
    Bella Caridade-Ferreira (@bella_caridade) reported

    @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

  • WMBigLocal
    WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • ianrundell
    Ian Rundell (@ianrundell) reported

    @Hyperoptic absolutely useless, can’t watch a movie without the connection breaking down countless times

  • picapi__
    picapi_ (@picapi__) reported

    @ign_emgreen 418?? 😭 i hate paying extra money for things so would never but like you could try to haggle a bit or something? do note that if hyperoptic isn't already in the area it might take a long while to install

  • ibrahimthecat
    ibrahim💙 (@ibrahimthecat) reported

    @shadowbIood The only FTTH I know of here is hyperoptic but they don't serve my area, so we use virgin media, however the upload speed is poor, our plan is 350mbps download and 36mbps upload

  • HoneeyBadg3r
    Honey Badger (@HoneeyBadg3r) reported

    @Hyperoptic I’m waiting for your service like for a Christmas. But still nothing. I have to use useless TalkTalk with 20mbit broadband. Make my neighbourhood happy and connect us to hyperoptic

  • truthtellerGB
    CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic Not really good enough, can’t you request blue tick for your support page too? Not clear enough for newbies which are the targets of scam.

  • DJGaryBaldy
    DJGaryBaldy (@DJGaryBaldy) reported

    @1980sRewind I told Sky where they could stick their service when they demanded a £25 setup fee... Thats over 10 years ago now I'm with a company called HyperOptic who installed their kit in my block recently with 500mb D/L Hope you get your Wi-Fi sorted nothing worse than dodgy Wi-Fi