Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Yeptch
(@yeptch) reported
@HyperopticCS @Hyperoptic 2 days and still without internet and definitely not due to any hardware fault so no engineer is needed to remedy the problem. Really really poor. Would advise others to look at other service providers if seeing high speed fibre internet. #hyperoptic #terrible
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Megha Varma
(@Megz612) reported
@Hyperoptic With no internet connection bland unless you call and complain(which takes over an hour to get through) you won’t be given an update on the service
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Jon Will Chambers
(@jonwillchambers) reported
Normally very good but @Hyperoptic @HyperopticCS have been absolutely woeful for last 24 hours. No outreach to customers despite knowing their service is down for hundreds of people.
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Mike
(@Mike_in_Manc) reported
@Dafydd_62 So it's basically Sky broadband, I'm with hyperoptic , when my building was refurbed they built it in, only one major problem in 5 years and sorted within a couple of days!
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Jules2906
(@Jules2906) reported
@Hyperoptic My daughter moved in 6 days ago and still has no service. When she calls she is fobbed off with it's been looked at, a ticket has been raised. When she asks to speak to a manager, she's told they are not customer facing. Absolute joke! DO NOT USE THIS PROVIDER 😡
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🧘🏽♀️
(@YSLhennessyy) reported
@Hyperoptic been on hold for over an hour waiting to be spoken to by customer service. told our wifi would be on 2 days ago now it’s monday unable to work from home with no wifi & no one picking up calls😡
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Unstoppable-Chi aka #BrazenHussy
(@dumielauxepices) reported
@Hyperoptic I have just been speaking to one of your very un-useful and borderline incompetent / rude agents as I am trying to change my fibre provider. Can someone please reach out to me. Thanks !
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Rosie
(@CatriRose) reported
@HyperopticCS @Hyperoptic As said, you didn’t help me when I needed it, and your service is not available where I live. I’m just warning others to avoid Hyperoptic
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Rosie
(@CatriRose) reported
@HyperopticCS I already did & you couldn’t help me. I had to sign up to Hyperoptic as it was the only provider in my block, then I had to move house after 6 months but was unable to port hyperoptic as it wasn’t available in my new flat. I still had to pay a penalty