Hyperoptic outages and service status in Musselburgh, Scotland

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

• 
  Mikeybob (@brudermike) reported 18 minutes ago from Edinburgh, Scotland

  God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

• 
  Mikeybob (@brudermike) reported 23 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• 
  Mikeybob (@brudermike) reported 32 minutes ago from Edinburgh, Scotland

  Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

• 
  Mikeybob (@brudermike) reported 38 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• 
  Chee-Wee Tan (@EdinPTLect) reported 46 minutes ago from Edinburgh, Scotland

  @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 6 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Xeu (@Xeu_uk) reported 9 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  NEARK0 (@Nearko_) reported 15 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Lunens (@Lunens__) reported 16 minutes ago

  goddamn Hyperoptic in the UK just mogged Sky right off my internet subscription, cut 20 pounds off the cost of my internet, and are installing their magic fibre on a Sunday. that's service.

• 
  Janaka Abeywardhana (@janaka_a) reported 18 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported 18 minutes ago

  Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 19 minutes ago

  Nothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 21 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Stu (@subzee_) reported 21 minutes ago

  Hyperoptic is down 👍

• 
  justin (@jamsmcp) reported 21 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤