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Hyperoptic

Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Musselburgh, Scotland

The most recent Hyperoptic outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh E-mail 24 hours ago
Edinburgh Internet 1 day ago
Edinburgh Internet 1 day ago
Edinburgh Internet 1 month ago
Edinburgh Wi-fi 3 months ago
Edinburgh Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • EdinPTLect
    Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland

    @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • brudermike
    Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ryan_murton
    Ryan Murton (@ryan_murton) reported

    @olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!

  • ambaracharya123
    Ambar Acharya (@ambaracharya123) reported

    @Hyperoptic Team, I am a user and whenever there is an outage in my area (G312HB), you guys take ages to fix it. Last time when it went on Friday Morning, it got fixed on Monday Morning. Who the hell would take 3 days to fix an issue ??? Classic example of your POOR SERVICES !!!

  • janejan28896854
    janejane (@janejan28896854) reported

    @HyperopticCS @Hyperoptic Worst experience ever. My internet has lost connection for 3 days. No one picks up the phone call. No reply to the email although it says it will reply in one business day. Even the live chat was turned down from yesterday. How ridiculous it is! !

  • bob_builder88
    Russel WestBrick (@bob_builder88) reported

    @HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can

  • 0x564A
    Vikash Jha (@0x564A) reported

    @Hyperoptic it takes around 30 minutes to speak to your customer service. You need to think about this

  • LL_8181
    JJ (@LL_8181) reported

    @HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh

  • gosocialll
    gosocialll (@gosocialll) reported

    @rentziass @HyperopticCS This service sucks like ****, I'll quit, rubbish hyperoptic

  • wii_b
    wii_b (@wii_b) reported

    @HyperopticCS @hyperoptic the network has been down for 27 hours since yesterday afternoon. What happened to your service? no reply from email, no answer in phone. The so called “planned engineering work” was also 2 hours ago. When can you fix the issue ?

  • axelk
    Alex Micu (@axelk) reported

    @olinewton I wouldn't go for any broadband currently other than Gnetwork and Hyperoptic if you can help it

  • t2emv
    Teemu (@t2emv) reported

    @HyperopticCS Baltimore Wharf E14 9FG Hyperoptic internet not working - please fix ASAP!