Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (73%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
-
Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
-
Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Ambo
(@Ambo_P) reported
@HyperopticCS @Hyperoptic If I'm completely honest.. Judging by your customer service, I have no hope that it ever will be resolved.
-
Seemore (ジュリアン)
(@Juliannochie) reported
@Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.
-
Lee Jones
(@thisleejones) reported
@Hyperoptic @HyperopticCS you opened a complaint on my behalf on the 17th of September. You asked for 10 business days to address the complaint. It is the 14th of October and I have heard nothing. #complaint #poorcustomerservice #poorcustomerxp
-
Ambo
(@Ambo_P) reported
We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.
-
Tomasz Rykała
(@tomaszrykala) reported
@Hyperoptic You're the best. Shame you aren't everywhere though. I miss you after moving out of the apartment in which I had you 150 mbps up/down <3
-
Yeptch
(@yeptch) reported
@Hyperoptic @HyperopticCS have had 500mb down speed since “upgrading” to 1gb over 5 weeks ago. Why do I have to keep chasing you guys when I get told I’d be provided w/ an update. Absolute sh*tshow. And still no compensation when my device went down for 4 days after “upgrading”.
-
James
(@jaemsnrg) reported
@Hyperoptic Guys, we've been waiting on an installation for 3 months now; engineer never pitched today. What is going on here?
-
Paul Convery
(@Paul_Convery) reported
@NigelThornton I suspect Hyperoptic may have the same problem with the final few metres of connection. Getting "wire" from the under-pavement chambers & ducts into flats and houses will probably mean surface mounting. Unless they can pull-through alongside the legacy telephone wire into homes.
-
JitanEDM
(@JitanEDM) reported
Never going with @Hyperoptic again ever, will recommend no one buys these guys. Filled with incompetency across the organisation it seems and new personnel who haven’t got a clue on how to provide support.
-
royaldor
(@Roya1dor) reported
@Hyperoptic can you at the very least activate my service after 8 days of installation? please?