Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Chee-Wee Tan
(@EdinPTLect) reported
from
Edinburgh, Scotland
@HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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*** brotherston OBE
(@LezBrotherston) reported
@Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate
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Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
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HyperopticCS
(@HyperopticCS) reported
@CHAYHO1 @Hyperoptic @zeninternet We understand that it may not be the fastest solution, but it is our standard practice to send our routers via Royal Mail. This way we have engineers available to immediately help our customers if they have a connection problem, or if an installation is required!
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Emily Allen
(@allen_ems) reported
@HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!
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Melanie Teff
(@melanieteff) reported
@Hyperoptic How about a Christmas gift of fixing your service when it goes down?! Waiting more than a week now in E1 for Hyperoptic to fix its outage. All the Hyperoptic customers in our building in Whitechapel are without any internet service now- v disappointed with your customer service
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Amandeep Kaur
(@AmanKhurana1710) reported
@HyperopticCS Still without internet from so long, Technician supposed to come on 23rd Dec but cancelled. Hyperoptic does not even have courtesy to inform us. Me and my husband was at our home and cancelled all the plans for this. In the end we called the support and than we got to know. Worst
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David
(@Laing_D__) reported
@TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄
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Nina Wright
(@NinaWri40629028) reported
@Hyperoptic need urgent assistance. On hold for 15 mins. No phone or WiFi service. Please call.
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Tyson Briller
(@TysonBrillerr) reported
@Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem
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O8O406C
(@oc8pm) reported
@virginmedia Apologies but your customer care is the worst out of all UK providers. I will never recommend you to anyone and switch to @Hyperoptic as soon as they are in my building