Hyperoptic outages and service status in Musselburgh, Scotland

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

• 
  Mikeybob (@brudermike) reported 2 minutes ago from Edinburgh, Scotland

  Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

• 
  Mikeybob (@brudermike) reported 13 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• 
  Mikeybob (@brudermike) reported 16 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

• 
  Chee-Wee Tan (@EdinPTLect) reported 33 minutes ago from Edinburgh, Scotland

  @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

• 
  Mikeybob (@brudermike) reported 59 minutes ago from Edinburgh, Scotland

  God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katherine Lovell (@katherinelovell) reported 1 minute ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  M. (@mariucha77) reported 4 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  Siddhant patni (@RafaSidwolf) reported 6 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  thinkbroadband.com (@thinkbroadband) reported 8 minutes ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

• 
  steven🐧 (@scarab999) reported 8 minutes ago

  @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

• 
  Den Perry (@RedArmy99) reported 12 minutes ago

  @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, you’d be an idiot to consider Starlink.

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 14 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  ᴄᴍ. (@charliemensah) reported 16 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  Neil (@NRManc) reported 17 minutes ago

  Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

• 
  Nelly Friday (@menticapti) reported 21 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.