Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Chee-Wee Tan
(@EdinPTLect) reported
from
Edinburgh, Scotland
@HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Divyam Rastogi
(@divyamrastogi_) reported
@HyperopticCS @Hyperoptic: Raised a request about a router on 20th August. You claim that it was delivered to me on 25th August, it wasn't. I was at home, and I didn't get it. It's been 11 days; either the courier marked it delivered falsely, or you never dispatched it.
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🧘🏽♀️
(@YSLhennessyy) reported
@Hyperoptic been on hold for over an hour waiting to be spoken to by customer service. told our wifi would be on 2 days ago now it’s monday unable to work from home with no wifi & no one picking up calls😡
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Dan
(@srbpower) reported
@kellismithx @bt_uk BT are 100% the worst company I've had to deal with in 20 years of business! If you need fast and reliable internet, see if @Hyperoptic cover your postcode. I have their 1gb service and the only time it's been down is for about 1 hour in the night and they gave me advanced notice
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Nadine
(@Nadineait1) reported
@Hyperoptic @HyperopticCS why is it taking almost 24 hours to fix the wifi in only 2 postcodes?? Could you update us on how far you’ve actually gone in fixing this and how long we should expect there to be no wifi.
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George Rowberry
(@georgerowberry) reported
Such a disappointing experience with @Hyperoptic has taken over 3 weeks just to get a pre-install check! Just to be told their system is broken and I may or may not even get one!…terrible experience and completely left in the dark, lost hours on the phone to CS . 😤
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Yeptch
(@yeptch) reported
@Hyperoptic hi, my internet has been down since 7pm last night. Really need it to be up and running again this morning for work!
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Mike
(@Mike_in_Manc) reported
@Dafydd_62 So it's basically Sky broadband, I'm with hyperoptic , when my building was refurbed they built it in, only one major problem in 5 years and sorted within a couple of days!
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Jules2906
(@Jules2906) reported
@Hyperoptic My daughter moved in 6 days ago and still has no service. When she calls she is fobbed off with it's been looked at, a ticket has been raised. When she asks to speak to a manager, she's told they are not customer facing. Absolute joke! DO NOT USE THIS PROVIDER 😡
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Rosie
(@CatriRose) reported
@Hyperoptic I had bad experience with @Hyperoptic, would steer clear
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.