Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
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Chee-Wee Tan
(@EdinPTLect) reported
from
Edinburgh, Scotland
@HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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C A P O
(@CryptoCap97) reported
@jamesjnicholls @Hyperoptic Still nothing! Missed work calls because of this. Awful service.
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Paul Bailey
(@PBailey71973) reported
Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?
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Rafael Lino
(@maidaomd) reported
@Hyperoptic How is it possible that I live literally 1 mile away from ur headquarters and my Internet needs to have an outage everyday! Shocking services! It's been 7 days since ur service in white city area is down!
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Fraser
(@JaroslawJachNo1) reported
@Hyperoptic down again in the Romford area. But I look forward to them not keeping me updated in what is going on, or a HyperOptic agent replying asking me to check my area when I can just look at my router. Just before the weekend, just like last time. How ironic.
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Imaan Ahmed
(@Imaan_Ahmed) reported
@Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic
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SanchoMagnifico
(@SanchoMagnifico) reported
Oi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?
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James Nicholls
(@jamesjnicholls) reported
@tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!
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ravish
(@rravilla24) reported
@Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.
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faceforadio
(@faceforadio1) reported
@Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?
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Jane Doy MBPsS
(@Janebcd) reported
@Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?