Hyperoptic

Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Musselburgh, East Lothian, Scotland 01/16/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Hyperoptic outage reports came from the following cities: Edinburgh.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • EdinPTLect Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland

    @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    Can you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JitanEDM JitanEDM (@JitanEDM) reported

    Never going with @Hyperoptic again ever, will recommend no one buys these guys. Filled with incompetency across the organisation it seems and new personnel who haven’t got a clue on how to provide support.

  • Ambo_P Ambo (@Ambo_P) reported

    @HyperopticCS @Hyperoptic If I'm completely honest.. Judging by your customer service, I have no hope that it ever will be resolved.

  • erossiniuk Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

  • sullivansound 𝙎 𝙐 𝙇 𝙇 𝙄 𝙑 𝘼 𝙉 - 𝙎 𝙊 𝙐 𝙉 𝘿 (@sullivansound) reported

    @Hyperoptic SW18 Battersea reach. No service

  • mikiburgess Miki 🏳️‍⚧️🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikiburgess) reported

    Been sat in the @Hyperoptic online support chat queue for over an hour. Still not at front of queue. The quality of service had better be worth the missing of lunch!

  • AndrejsFjodoro2 Andrejs Fjodorovs (@AndrejsFjodoro2) reported

    @Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £420 in this inst.

  • ERKT2 Erkan Emin (@ERKT2) reported

    @Hyperoptic Outage at SE15, any idea when service will resume please?

  • AnvarolD AnvarolDreams (@AnvarolD) reported

    @ironside @HyperopticCS @JamesHobley3 Hyperoptic used to offer customers wirelesss hotspots during outages. Maybe they could help you with that? For what its worth, my guess is that the duct does not belong to them so they will be depending on BT Openreach to fix it.

  • Farid_UK Farid Pasha (@Farid_UK) reported

    @Hyperoptic second time i am having outage with them and no one is able to fix it. I rely on the internet for work. Also, since joining ive only been getting 1/3 of the speed i was supposed to get

  • AndrejsFjodoro2 Andrejs Fjodorovs (@AndrejsFjodoro2) reported

    @Hyperoptic @HyperopticCS MARKING 10 DAYS WITHOUT INTERNET! Oh boy, what a journey,I had all spectrum of emotions, from denial to anger to acceptance. This is the worst internet provider. I strongly recommend you not to sign for 24 months, and consider with caution signing for 12