Hyperoptic Outage Report in Musselburgh, East Lothian, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Musselburgh, Scotland
The most recent Hyperoptic outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 25 days ago |
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Wi-fi | 2 months ago |
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Internet | 4 months ago |
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Total Blackout | 4 months ago |
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Internet | 5 months ago |
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Internet | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Mikeybob (@brudermike) reported from Edinburgh, Scotland@Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob (@brudermike) reported from Edinburgh, ScotlandCan you imagine? “Sorry, Frank the admin is on holiday for 2 weeks. Your internet will be down for 2 weeks.” @HyperopticCS @Hyperoptic
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Mikeybob (@brudermike) reported from Edinburgh, Scotland@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Mikeybob (@brudermike) reported from Edinburgh, ScotlandGod help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.
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Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland@HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Castell (@AJ3) reportedPlayed my first game of Fifa on the new business internet last night (against Itani on his hyperoptic) And when I pressed pass... THEY PASSED!!! 🤯🤯🤯 I conceded a stupid rebound goal because it’s still Fifa, but it honestly felt like I was playing a completely different game
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Meln (@mel____z_n) reportedYo @Hyperoptic - my internet has been down all day, still not coming back online - really, really need this sorted as no one in the house has been able to work
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RomanS 🇬🇧🇪🇺 (@RSPshout) reported@rudybonnier @HyperopticCS @Hyperoptic 48 hour loss of service. Seems like something very suspicious is going on given going down bang on 20:30 everyday but they denied anything deceitful going on. Maybe someone on the building surging it everyday at 20:30. This is the building beside the pub and the dock ;)
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Equinox Features (@newspics) reported25hrs so far with a total loss of #broadband service frm @vmbusiness #VirginMedia missed deadlines for restoring service Cust svcs are useless, can’t give any meaningful updates, manager hasn’t called back as promised. Sooner we can move to @GNetworkComms / @Hyperoptic the better
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Kyle 'Olly' Walker (@Kyleyuu) reportedUtterly disappointed with @Hyperoptic and @HyperopticCS team. Due to unfortunate circumstances out of my control I’ve had to terminate my fixed term contract as the landlord has sold the property and source last minute accommodation. Now charged with a hefty cancellation fee!
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Dr Nick Hazel (@DrNickHazel) reportedJust got another email from @Hyperoptic saying my service will now be down for another 3 hours on the day before. What is going on @HyperopticCS? Should I be looking for a new broadband supplier? Speed is important but is useless without a reliable service.
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Peter Smith (@Egg_Chef) reported@DrNickHazel @Hyperoptic @HyperopticCS I had a similar horrible experience 3 years ago when there were 5 planned and one unplanned outages within 3 months so started monitoring my connection with UptimeRobot. In the intervening three years it has reported 0 seconds downtime (and yes, it is working). Not a bad record!
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Dan Bell (@DanBell1) reported******… @virginmedia is the most frustrating example of market failure. They have a natural monopoly and their service is absolutely terrible. I’ve been a customer for 10 years but I cannot wait to switch away. Please @Hyperoptic @WeAreOpenreach service our area in KT11. 🙏🏻🙏🏻
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Friendly Shutter (@FriendlyShutter) reported@Hyperoptic @HyperopticCS How dumb of you guys to call yourselves ''UK's fastest hyperfast broadband'' when the customer has been repeatedly complaining about ''UK's slowest hyperslow broadband''.
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Beatriz Barral (@BarralBea) reported@Hyperoptic we have been experiencing an outage since Friday and no change whatsoever due to access to the building... what is the status for today? How soon will this be resolved? We need wifi to work remotely !!