Hyperoptic

Hyperoptic Outage Report in Lichfield, Staffordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Lichfield, Staffordshire, England 02/18/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Hyperoptic Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • krystel68 Christelle G. (@krystel68) reported

    @Hyperoptic I asked to cancel end of Aug & again 4 Sept on your chat ! ). You STILL cut me off on 18 Sept but are charging me until END of Oct for ZERO service. Then admitted “we cancelled because someone else wanted to.” This is disgraceful. @DanaTomicic why rip off customers?

  • 2R_JG Aythami 🇵🇸 (@2R_JG) reported

    What about @Hyperoptic ****** customer and installation service? Please do NOT switch, have been without internet at home for 4 days because of their incompetence, no timeline for resolution yet and no one seems to care. Major regret.

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    Hi @hyperoptic. I've asked 2 times via support for my PDF file of my contract I signed up to December 2024 to renew my Internet from Jan 2025 until Jan 2027 with the discounted price.. I'm yet to get this still. I have NEVER recieved my contract .pdf only plain emails!

  • neilforbessoul Neil (@neilforbessoul) reported

    @Hyperoptic Total drop out again. We've had engineers round, replacement routers yet still get this **** service almost daily for your top service.

  • lilpinkcupid1 Dear God, (@lilpinkcupid1) reported

    @Hyperoptic Hi Hyperoptic, it’s obvious your customer service team dont read their emails, please can you tell one Igor Sabijak from customer service operations team to stop mailing me, as i have sent multiple emails and even called your team to clarify this.

  • RhysHarrocks d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic @HyperopticCEO your company’s service is shocking, please do something

  • RikkiGregory_ Rikki Gregory (@RikkiGregory_) reported

    @Hyperoptic I have called the support helpline multiple times as funds continue to be taken from my account. I was ASSURED that no further funds would be taken, then just as a I take my eyes off the ball due to an unplanned stay in hospital, I’m debited again? 2/2

  • jonathancgrant Jonathan Grant (@jonathancgrant) reported

    @Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company

  • mhmnat1 Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic there’s no internet connection in my home! Please help me asap!!

  • jimmybignose Jimmy (@jimmybignose) reported

    @Hyperoptic being diabolically ****. 24 hr outage. No text updates Since this morning, and now website outright lying saying there’s no issues to my postcode. Contact centre online refuses to put me to an agent and just says call someone yolo