Hyperoptic Outage Report in Lichfield, Staffordshire, England
Why is my Hyperoptic service not working?
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Lichfield, England
The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent
|
Internet | 1 month ago |
|
Lichfield
|
Internet | 1 year ago |
|
Burton upon Trent
|
Total Blackout | 2 years ago |
|
Burton upon Trent
|
Internet | 2 years ago |
|
Burton upon Trent
|
Internet | 2 years ago |
|
Walsall
|
Internet | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Glen McCarty (@GlenRant) reported@Hyperoptic any idea why my internet is down? you're (as usual) not answering the phone (been in the queue for nearly 30 minutes now) or your chats.
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Patricia Muñoz-Escalona (@pme269) reportedSomehow @Hyperoptic is deleting my tweets. Worse customer service ever.
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Dean Bubley (@disruptivedean) reportedWholesale - BDUK contracts mandate this Vouchers programme is more retail-focused. Gigaclear guy likes it a lot, as it’s customer oriented Hyperoptic - “it’s not a silver bullet”. Issue is that the 4-5 major retailers are not a fan of *buying* it (ie BT, Sky, TalkTalk, VM, VF)
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lleigh (@latishaleighx) reported@Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!!!!!!
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lleigh (@latishaleighx) reported@Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!
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HyperopticCS (@HyperopticCS) reported@precious_m_e @Hyperoptic We're sorry to hear that, it has never been our intention to cause distress.😔We've just responded to your DM, so feel free to take a look. Thanks.
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Robert Schilling (@mrskull73) reported@Hyperoptic Getting you on the phone is impossible, waiting times are crazy. The same with chat. Also, why can't I install my service and why do you say you don't have installers available in West London? How can I be confident in choosing your service if you are unreachable?
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HyperopticCS (@HyperopticCS) reported@mangotango333 @Hyperoptic Lauren, we're sorry to see that you waited this long to speak to our support. We've just messaged you, so feel free to check it out anytime. Thanks.
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HyperopticCS (@HyperopticCS) reported@meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?
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MindSpeaks (@The_MindSpeaks) reported@Hyperoptic I just cannot believe i waited a month for you to send me a router, that still had not arrived, and when I called up, you offered me no reassurance! Nothing to keep me as a customer either! Awful experience! Never again!!