Hyperoptic outages and service status in Lichfield, England

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 50 seconds ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 4 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 4 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  Joe Makin (@joemakin86) reported 6 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Nicky Hill (@nickyjanehill) reported 9 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Tracey Bird (@BirdTbird) reported 12 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 12 minutes ago

  Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

• 
  Kurt Robson (@KurtRobsonn) reported 13 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Tweets AHT (@TweetsAht) reported 14 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  root3vil (@root3vil) reported 14 minutes ago

  @Hyperoptic is there a planned outage that you haven’t informed about? get your **** together, fix my internet!