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Hyperoptic

Hyperoptic Outage Report in Lichfield, Staffordshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Lichfield, England

The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.

CityProblem TypeReport Time
Burton upon Trent Internet 1 month ago
Lichfield Internet 1 year ago
Burton upon Trent Total Blackout 2 years ago
Burton upon Trent Internet 2 years ago
Burton upon Trent Internet 2 years ago
Walsall Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CahMarialva
    Carolina Marialva (@CahMarialva) reported

    @Hyperoptic My internet went down yesterday morning and it's still not back. Me and my husband work from home, so I called many times, and everytime was a different update - first the engineeer would be on site by 3pm, then by 8pm, then he didn't get access to the building

  • robjtweets
    Rob Jane (@robjtweets) reported

    @Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup

  • fazal1984
    fazalm (@fazal1984) reported

    @Hyperoptic hi team, I had requested to be a champion to attain internet in my building.. which supposedly is available already but just not in my block.. been couple months but no engagement from your side yet.. pls help expedite!

  • thomasakenny
    Thomas (@thomasakenny) reported

    @Hyperoptic shocking service in SE15, no doubt ‘due to the rain’. Generic message on phone line explaining outages in ‘some areas’ surprisingly not v helpful either

  • bhallums2
    Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic Aye, I believe that BT have teamed up with EE to cover their outages in the same way. The first time we got hot with a 24hour+ outage, I wasn't able to get the unlimited data, I resolved that as soon as I could and had to use it multiple times in 12 months.

  • NiamhShackleton
    Niamh Shackleton (@NiamhShackleton) reported

    Trying to get hold of @Hyperoptic because my WiFi’s been down for 2 hours isn’t exactly how I planned on spending my Saturday night

  • Manzillion
    Manzillion (@Manzillion) reported

    @Hyperoptic I've been waiting 20 mins to connect my Internet.... I am a customer... I just want to connect!!!!

  • patelh88
    Heeren (@patelh88) reported

    @Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?

  • ecto1mir
    Mitraico (@ecto1mir) reported

    @Hyperoptic EH7 outage since 12pm Working from home, not ideal. What is the issue?

  • kawatabake
    Kawatabake_Sanjuro (@kawatabake) reported

    @HyperopticCS good afternoon- I am in SW8 and Hyperoptic is down here. Do you know what is occurring?