Hyperoptic outages and service status in Lichfield, England

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  πι (@TheThreepoint14) reported 3 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Tracey Bird (@BirdTbird) reported 4 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 9 minutes ago

  the worst staff ever @Hyperoptic

• 
  George Pericleous (@GeorgiePeri) reported 9 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Iain Miller (@millimeep) reported 10 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  MazardsLtd (@MazardsLtd) reported 10 minutes ago

  @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 11 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 13 minutes ago

  Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

• 
  David Nicholls (@replicants) reported 14 minutes ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

• 
  Gunjan Arora (@gunjanarora001) reported 16 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?