Hyperoptic Outage Report in Lichfield, England

Problems in the last 24 hours in Lichfield, England

Hyperoptic signals over the past 24 hours, with local activity from Lichfield, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel (@ZONEofTECH) reported 2 minutes ago

  @Hyperoptic my internet has been down for 12h+ and no one’s answering on either your live chat or your phone number. Can someone please help?

• 
  Mr Direction (@swestzeta) reported 9 minutes ago

  @Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡

• 
  Impossible (@Neverwasneveris) reported 9 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  Jonathan Sacerdoti (@jonsac) reported 11 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  Ryan 🤠 (@Slimothy_James) reported 11 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

• 
  Chris Brown (@chrisbrowndog) reported 12 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 16 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Emerson (@ezan955) reported 17 minutes ago

  @ZONEofTECH @Hyperoptic They've deactivated their X. They don't answer the phone, they don't reply to emails. They're completely rubbish. My Internet is down since last night.

• 
  Griffey (@Griffeyfc) reported 24 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  DS♟️ (@Carefree_WDS) reported 27 minutes ago

  @jdnoscrubz @ryantegan @skytv Matter of fact is I’ve been with Sky 11 yrs never once rang me or my landlord to offer to install better wifi beyond what I had for the crazy price they offer. I was approached my Hyperoptic and liased with them with my landlords permission and just like that have better product