Hyperoptic outages and service status in Lichfield, England

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  farah (@Farah54894793) reported 3 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them

• 
  Chad West (@ChadWestTweets) reported 3 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  ᴄᴍ. (@charliemensah) reported 6 minutes ago

  @Hyperoptic CM3 area down?

• 
  Alex Nixon (@alexnixon_uk) reported 7 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  stewart (@stewartone1) reported 10 minutes ago

  @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

• 
  Tracey Bird (@BirdTbird) reported 12 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  T (@t0pe_t) reported 13 minutes ago

  Hyperoptic smh Fix up

• 
  Just Me (@JustMe31972856) reported 15 minutes ago

  @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.

• 
  Copious cups of tea (@Iron_B__) reported 16 minutes ago

  Received the most disgusting “service” from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.

• 
  J (@emirxtesera) reported 16 minutes ago

  @AbPMet @Hyperoptic Still down?