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Hyperoptic

Hyperoptic Outage Report in Lichfield, Staffordshire, England

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Lichfield, England

The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.

CityProblem TypeReport Time
Burton upon Trent Internet 29 days ago
Lichfield Internet 1 year ago
Burton upon Trent Total Blackout 2 years ago
Burton upon Trent Internet 2 years ago
Burton upon Trent Internet 2 years ago
Walsall Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Made_By_Mistry
    Dipesh Mistry (@Made_By_Mistry) reported

    @Hyperoptic I’ve had zero internet since this am. I’m not complaining, bigger things in the world…but also complaining as my little one just wants to watch Frozen on @Disney_UK . Is there an issue in sw9?

  • FreakyFwoof
    Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Yeah. I wouldn't use VM anyway, their pings are very high even to local servers, absolutely terrible for my Jamulus and teaching needs, but VDSL or Hyperoptic is better. I'm just waiting for that day...

  • Nits75332925
    Nits (@Nits75332925) reported

    @Hyperoptic my Wifi is not working. I am told by customer care that cable connecting my flat and cabinet is broken and would need to either be replaced or repaired - to be done by engineer on 3rd May. I can’t wait for that long as my work will suffer. Can you pls prioritise this?

  • KimmyS86
    Kimmy (@KimmyS86) reported

    @HyperopticCS Recently my Hyperoptic broadband has been awful. Slow speeds and connection dropping every few minutes. Can you assist?

  • krisgos88
    Kris Gostynski (@krisgos88) reported

    @Hyperoptic are there any hyperopti issues in the Limehouse, London? My internet has just gone down

  • rupechat
    rupesh.eth (@rupechat) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 5 weeks down now and no mobile broadband either - just absurd really. Direct debit still being taken.

  • paupersgrave
    justapeasant (@paupersgrave) reported

    @Hyperoptic no internet or wifi in Manchester M15,any idea when this will be fixed?down since Sunday night.

  • ILDannyMoore
    Daniel Moore (@ILDannyMoore) reported

    Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

  • GrahamAL802
    Graham Allan 🇺🇦 (@GrahamAL802) reported

    @ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.

  • vsriv1
    Vivek (@vsriv1) reported

    @HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)