Hyperoptic

Hyperoptic Outage Report in Lichfield, Staffordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Lichfield, Staffordshire, England 02/06/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Shan41617142 Shan (@Shan41617142) reported

    @samgroots @Hyperoptic Me too. There was an option for call back but if course no one does. Internet has been down for days!!!

  • DashDuper DuperDash (@DashDuper) reported

    @Hyperoptic From 2:30pm today I’ve had no internet and it’s now gone 11pm, can’t get through to you on the phone and getting no response to my emails. Any idea when my service will be back up? In west London 🤨

  • iamHilmiSamat حلمي كريم (@iamHilmiSamat) reported

    Finally decided to register for @virginmedia and guess wait the earliest installation is in 2 weeks, 28th of July. So my property will have no wifi until then. Only if @Hyperoptic would told me earlier that they would not support my location, I would’ve registered with Virgin

  • Shan41617142 Shan (@Shan41617142) reported

    @PicopointToday But does it work? Haha. #hyperoptic has been down for three days with zero explanation. @Hyperoptic you guys are terrible

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @PixarsLightyear Your customer is really bad they don't even respond

  • Shan41617142 Shan (@Shan41617142) reported

    @ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @PixarsLightyear Really bad customer service no response

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic 24 hours after you were supposed to resolve our faulty box to give us internet connection and still no sign of anything happening. Shocking customer service and would advice people to avoid

  • VANESSA74726971 VANESSA BOYD (@VANESSA74726971) reported

    @Hyperoptic Hello - I just 49 minutes in a Hyperoptic queue for customer service billing. Due to cash flow issues asked for short payment deferral so can do work. Flatly refused due help received prior. Long standing and loyal customer. Unhelpful and callous customer service.

  • cbrown1230 Christine (@cbrown1230) reported

    If anyone buying a new home is thinking of using @Hyperoptic as they promise to connect you instantly please don’t believe them. Three days and still no clue when we will get this sorted. Tv engineers cancelled and unable to work from home and no help from them. Avoid!