Hyperoptic Outage Report in Lichfield, Staffordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (2%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent Hyperoptic outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
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Joana Viana
(@JoanaFFPViana) reported
from
Birmingham, England
@Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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The Lemon Man
(@TheLemonMan9) reported
@Hyperoptic dog **** utter dog ****
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Farzana Ali
(@FabulousFarzana) reported
@Hyperoptic no internet connection since this morning. What’s going on? Notice I also didn’t get a reminder to say my contract was ending but you whacked on a higher charge with no problem.
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Manoreh Soeyono
(@SettaSoeyono) reported
@Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice
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Dr Cindy Sughrue
(@CindySughrue) reported
Worst customer service experience ever from @Hyperoptic - and that's just trying to get it installed. And I thought BT was bad. Should I pull the plug now? @HyperopticCEO
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Monte
(@ViscountMonte) reported
@Ccynica @Hyperoptic @HyperopticCS Agreed, I sent them a DM as requested and just received a generic brush off with no ETA of resolution. Given the issue and experience the 24/7 support appears to be a myth.
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Ccynical
(@Ccynica) reported
@jvantill @Hyperoptic Don't bother their customer service is the worst ever
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Robin Strutt
(@StruttRobin) reported
@Hyperoptic When will there be an ETA on the outage in London? Its been 48 hours now and no news on when it will be fixed?
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Manoreh Soeyono
(@SettaSoeyono) reported
@HyperopticCS @Hyperoptic I’ve contacted your Helpdesk via web chat several times over the past week and they have no meaningful updates, very poor.
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Joe Warnett
(@josephwarnett) reported
@Hyperoptic Me I can tell you how good it is 🤡🤡🤡 One of the engineers will contact you today during the day so you can agree with them when you're available, and will arrive to repair the issue and activate your service. I got no call and when I call them they tell me this is not true
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BarkingMonkey
(@replytomorons) reported
@Hyperoptic should be using Aleksa N as a consultant to teach their training staff how customer service should be done. It shouldn't have taken me so long to get through to someone like him.