Hyperoptic outages and service status in Lichfield, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Lichfield, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🌐 (@ajr_codes) reportedHey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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karen thompson (@karenthompson52) reported@Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.
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Eddie (@EddieMakesGames) reportedHey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died
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Stu (@subzee_) reportedHyperoptic is down 👍
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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David Tan (@realDavidTan) reportedHyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?
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Twiggy (@heyimtwiggy) reported@EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them
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Paul Thompson (@tommo_68) reported@Hyperoptic When the internet is down though you cannot switch.
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Kurt Robson (@KurtRobsonn) reported@liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!