Hyperoptic

Hyperoptic Outage Report in Lichfield, Staffordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Lichfield, Staffordshire, England 11/12/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • KaroGamingg KaroGaming (@KaroGamingg) reported

    @JimboFromYT @SwagYoloBrehYT Increasing bitrate will just put more traffic on the network that's why it jumps to 100ms. My old provider (hyperoptic) let me have 2 diff wi-fi connections on my router, 1 for 2.4ghz and other for 5ghz (diff benefits to each one), it'd separate what your devices are connected to

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @cbrown1230 @Hyperoptic We are sorry to hear you haven't been provided an active service yet, Christine. As soon as we have an update of use, we will DM you straight away.

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS @Hyperoptic I did that earlier but with no resolution

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic I nominate #hyperoptic as the worst #internet provider in UK. #isp internet goes down for days (not hours) with no explanation.

  • maplemoonchild Jade (@maplemoonchild) reported

    In another flat installing hyperoptic when we've been cancelled on and ignored and told to wait another week+. This is not good enough at all. The customer service is absolutely dreadful and we just want our flipping internet! Sort this out!

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic internet has been down all day? When is it going back up?!?

  • Shan41617142 Shan (@Shan41617142) reported

    @cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.

  • Shan41617142 Shan (@Shan41617142) reported

    @HyperopticCS @Hyperoptic Look into what? You are fully aware you do not provide internet service that is reliable. Internet has been down for days!!!!

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS @Hyperoptic Not sure how you can say you’re doing your best when actually you are doing nothing. Apparently the engineers don’t work for you and don’t respond to your messages so customer do not get service

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @PixarsLightyear Really bad customer service no response