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Hyperoptic

Hyperoptic outages and service status in Lichfield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Lichfield, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • karenthompson52
    karen thompson (@karenthompson52) reported

    Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

  • TomPickering
    Tom Pickering (@TomPickering) reported

    @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while

  • Umangshankar
    umang shankar (@Umangshankar) reported

    @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic what's the issue now? 24 hrs unstable network without notice is cruel.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

  • stewartone1
    stewart (@stewartone1) reported

    @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

  • EddieMakesGames
    Eddie (@EddieMakesGames) reported

    Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

  • JordyOnside
    Jordan🇩🇲 (@JordyOnside) reported

    Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

  • _DanJbh
    Dan🥷 (@_DanJbh) reported

    @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

  • olutayo79
    Olutayo Ojaokomo (@olutayo79) reported

    @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic