Hyperoptic outages and service status in Keighley, England

Problems in the last 24 hours in Keighley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence Canning (@LawrenceCanning) reported 8 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Gareth (@garethashmoreSB) reported 11 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Josh Billings (@_JoshBillings) reported 12 minutes ago

  @Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up

• 
  Adam Piper (@bitwog) reported 12 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Sam (Flower Girl) Jennings (@flowergirl_lon) reported 13 minutes ago

  @Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!

• 
  amy (@amy35672408) reported 14 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  Kurt Robson (@KurtRobsonn) reported 17 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  ᴄᴍ. (@charliemensah) reported 17 minutes ago

  @Hyperoptic CM3 area down?

• 
  Sharon Murray (@SharonM68999167) reported 17 minutes ago

  @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

• 
  Di Kong (@dikong87) reported 22 minutes ago

  @Hyperoptic my internet is down. I’m in SE3 area in London.