Hyperoptic outages and service status in Keighley, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Keighley, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Keighley, England
The most recent Hyperoptic outage reports came from the following cities: Bradford, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 1 month ago |
|
Halifax
|
Internet | 1 month ago |
|
Halifax
|
Internet | 2 months ago |
|
Bradford
|
Wi-fi | 3 months ago |
|
Batley
|
Internet | 3 months ago |
|
Batley
|
Internet | 7 months ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Newman (@M_Newman10) reportedBeen on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours
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Richard (@Photochromatic) reported@MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.
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James | JD 🇬🇧/🇮🇪 (@MaddogSuperior) reported@TheMexicanMoose @Hyperoptic Basically to do with the wholesale network provider, people like BT/OR have the capacity to do symmetric, but they're afraid of ruining their Leased Line business/income. DM me on Discord and I can take a look at options for you - work for an ISP on the side :)
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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M. (@mariucha77) reported@lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it
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Greg Thomson (@gregthomson31) reportedanother hot day means @Hyperoptic is down again
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MV (@d039043) reported@Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account
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Alex Nixon (@alexnixon_uk) reportedNaively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money
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Ash 🏴🇨🇼 (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic
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Ryan 🤠 (@Slimothy_James) reported@MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.