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Hyperoptic

Hyperoptic outages and service status in Keighley, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Keighley, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Keighley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Keighley, England

The most recent Hyperoptic outage reports came from the following cities: Bradford, and Halifax.

CityProblem TypeReport Time
Bradford Internet 1 month ago
Halifax Internet 1 month ago
Halifax Internet 2 months ago
Bradford Wi-fi 3 months ago
Batley Internet 3 months ago
Batley Internet 7 months ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Newman10
    Matt Newman (@M_Newman10) reported

    Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

  • Photochromatic
    Richard (@Photochromatic) reported

    @MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

  • MaddogSuperior
    James | JD 🇬🇧/🇮🇪 (@MaddogSuperior) reported

    @TheMexicanMoose @Hyperoptic Basically to do with the wholesale network provider, people like BT/OR have the capacity to do symmetric, but they're afraid of ruining their Leased Line business/income. DM me on Discord and I can take a look at options for you - work for an ISP on the side :)

  • unnat_619
    Unnat (@unnat_619) reported

    Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it

  • gregthomson31
    Greg Thomson (@gregthomson31) reported

    another hot day means @Hyperoptic is down again

  • d039043
    MV (@d039043) reported

    @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account

  • alexnixon_uk
    Alex Nixon (@alexnixon_uk) reported

    Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

  • theashrb
    Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported

    @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.