Hyperoptic outages and service status in Keighley, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Keighley, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Keighley, England
The most recent Hyperoptic outage reports came from the following cities: Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 2 months ago |
|
Halifax
|
Internet | 3 months ago |
|
Bradford
|
Internet | 3 months ago |
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Bradford
|
Internet | 3 months ago |
|
Batley
|
Internet | 3 months ago |
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Batley
|
Internet | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Orchard_Man (@Turnditch_Man) reportedFirst sort out Full Fibre to the homes!! Labour has dropped the ball on this issue. (March 2025 figures) "Premises passed" is not the same as "service available" Premises Passed (million) % Share of UK Premises* BT/Openreach 17.1 m ~52% CityFibre 4.0 m~12% Netomnia (YouFibre) + Brsk 2.03 m ~6% Virgin Media (RFOG) 1.7 m ~5% Nexfibre (Virgin Media O2) 1.6 m ~5% CommunityFibre 1.5 m ~5% Hyperoptic 1.2 m ~4% Others (FullFibre Ltd, Zzoomm, Gigaclear, etc.) ~4.4 m (combined) ~14% Overall about 77%
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It's me, John (@johnrahers) reportedWhole day of work wasted today thanks to @Hyperoptic engineer refusing to do the work he was booked in to do. Despite all the other engineers in my neighbours’ flats doing it correctly. Help please @Hyperoptic, not impressed losing a day’s money for this terrible service.
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Christopher Golds (@chrisgolds) reported@johnrahers @Hyperoptic Oh my goodness. That is so bad! What poor service. Doesn't sound good at all.
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kevin taylor (@daxx2009) reported@FPL__Raptor @Hyperoptic Hi Ross been with the same company 5 years and never had one issue, customer service been very good too
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FPL Raptor (Ross) (@FPL__Raptor) reportedI have honestly never known such poor processes in place for a company as @Hyperoptic. Moved in on Monday, they told me they would need to send an engineer out and I'd be contacted in 24 hours to book them in. Nothing. Called back Wednesday, they said they had found a way to activate my system remotely and it would be live within an hour, no need for an engineer (would have been nice to have been told this). Nothing. Called back Thursday, they said they failed so would pass it onto their service support team to activate in manually, and they normally respond in 24 hours (again, would have been nice to be told this). Called back today, they haven't heard from the service support team, and unfortunately cannot contact them via phone, and are only allowed to raise tickets, so they can't call the team for an update or to escalate the issue. Apparently most of this team also don't work over the weekend, so this is probably going into next week. I asked to speak to a general manager to question why this process has been so poor, they aren't allowed to do that either. I should note, each call is about an hour in the queue as well! One of the main reasons I moved to this new apartment was for their internet service, I bloody hope when I eventually get connected it is worth it. I'm just glad I moved when there is no FPL content to be making!
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Alex Man (@ml_man) reported@robjoe11 @Hyperoptic It’s a scam - I was offered £50 to refer a friend. Customer service claimed it was an error and only offered £25. Still no voucher after many months! Don’t bother helping these scammers!
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Tripuresh Verma (@Iamtripuresh) reported@Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here
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Caro Morales (@caromorales07) reportedAccording to @MartinSLewis market website, @Hyperoptic has a really good service. I hope they really comply with what the offer.
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Grom McGromface The 6th (@6thGrom) reported@Hyperoptic internet still down in the SM1 area. I'm about to finish work and head home. This makes me a sad panda 😞🐼 what's going on guys?
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nick vandyke (@nick213) reportedVery disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!