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Hyperoptic

Hyperoptic outages and service status in Keighley, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Keighley, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Keighley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • hartwright_tom
    Tom Hartwright (@hartwright_tom) reported

    @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • woosen7717
    van woosen (@woosen7717) reported

    @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

  • LFCBiiiiiiiitch
    Jesse Redman (@LFCBiiiiiiiitch) reported

    @Hyperoptic you are down

  • Onepiece16601
    One.piece.fun (@Onepiece16601) reported

    @Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡

  • printsandjam
    Andrea Robinson (@printsandjam) reported

    London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

  • RoseyD77
    RoseyD77 (@RoseyD77) reported

    @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

  • cedarmaster
    Sean Geraghty (@cedarmaster) reported

    @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic