Hyperoptic outages and service status in Keighley, England

Problems in the last 24 hours in Keighley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Keighley, England

The most recent Hyperoptic outage reports came from the following cities: Batley, Bradford, and Halifax.

City	Problem Type	Report Time
Batley	Internet	6 days ago
Bradford	Internet	1 month ago
Halifax	Internet	1 month ago
Halifax	Internet	2 months ago
Bradford	Wi-fi	3 months ago
Batley	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam (@samuelxls) reported 1 minute ago

  @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.

• 
  Ryan 🤠 (@Slimothy_James) reported 1 minute ago

  Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

• 
  Kazza (@Kazza1144) reported 2 minutes ago

  Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!

• 
  Metal Nana (@Inadvertantview) reported 7 minutes ago

  @1Nicdar Like you, I don't qualify. I stopped buying dental insurance after I needed an implant that after insurance still cost 10k about 5 years ago. Never again. Same with vision care and I'm hyperoptic. This is the first year I let the health insurance lapse. I guess we shall see.

• 
  Janaka Abeywardhana (@janaka_a) reported 9 minutes ago

  @notiyda @BeCoolBlinkie @theo Depends on the UK ISP. If all you can get is the likes of BT or Sky or Virgin then guess that's true. Hyperoptic do static for an extra charge. But you cannot get a block of 8. Also support is consumer. Custom router with port settings their end and troubleshoot is a **** show.

• 
  Amit Kumar Jha (@iaktech) reported 11 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 11 minutes ago

  Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

• 
  Jonathan Sacerdoti (@jonsac) reported 17 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  Alex Nixon (@alexnixon_uk) reported 22 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Char_B (@beau_belle7) reported 30 minutes ago

  @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!