Hyperoptic outages and service status in Keighley, England
No problems detected
If you are having issues, please submit a report below.
- Hyperoptic generated 0 outage signals in the last 24 hours around Keighley, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Keighley, England
The most recent Hyperoptic outage reports came from the following cities: Bradford, and Batley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 25 days ago |
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Internet | 1 month ago |
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Internet | 5 months ago |
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Internet | 6 months ago |
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Internet | 6 months ago |
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Internet | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Richards (@liam_richards) reported@KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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RR (@Conquistadur) reported@JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.
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steven🐧 (@scarab999) reported@marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....
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Tom (@TomXFD) reported@status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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Zakaria Mahmud (@zmahmud17) reported@Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.