Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Effiòng "kôkò" Attāi Jr.
(@effiongattai) reported
@Hyperoptic we have not had any network for almost 2 hours now. We rely on this @Hyperoptic network for 98% of our services and business and now we just waiting. Please what's happening.
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Supraa
(@SupraaRL) reported
Stay clear of @Hyperoptic, waiting 9 days en-counting to get broadband activated. Customer Service just say ticket is raised and no updates from Technical team, apparently "Urgent priority". Sometimes it's worth paying a bit more for a much better service.
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Tom Coady
(@tomcoady) reported
@Hyperoptic Please let me know when service is restored to BN12FQ
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Richard Gross
(@rajeitltd) reported
@hyperopticceo Dana how hard is it for your company to get an engineer to sort the issue. What a shambolic company. #hyperoptic #hyperopticareuseless
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Effiòng "kôkò" Attāi Jr.
(@effiongattai) reported
@HyperopticCS @Hyperoptic we have not had any network for almost 2 hours now. We rely on this @Hyperoptic network for 98% of our services and business and now we just waiting. Please what's happening. Aylesbury
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Young
(@YangManchester) reported
The network is down at the address 191 Water Street M3 4JA. Could you please help ASAP? Thank you. @Hyperoptic @HyperopticCS
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Simon
(@Leedsunitedfan) reported
@Hyperoptic Useless company, my neighbour next door has your service, yet your post code checker not working my address, no calls back, no comms at all. Now i am receiving emails stating "still working in your area". @CommunityFibre never let me down, and provide top class service in London.
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Dennis
(@Dennis_Freeman) reported
@Hyperoptic hello, my router won’t connect to the internet for some reason, all the lights are green other than the internet one which is red. Any help please?
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George☀️WL
(@GeorgeWL_) reported
@Hyperoptic @PixarsLightyear I'm only tweeting to enter a prize draw and I'm not excited about Lightyear at all, it looks just an okay film, not good, not bad. #ReachHyperspeed I'm excited to be underwhelmed!
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Gawny7789 l Pirate Goomba ☠️🍄
(@Gawny7789) reported
@RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.