Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Tank
(@rishitank) reported
@Hyperoptic I switched due to quality customer service, reliability and speed! #10YearsOfHyperoptic
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Lord Chay
(@Chayification) reported
@Hyperoptic I switched to you after spending years trying to a persuade a building I lived in to get your services, ended up buying a house, opened a cupboard and saw your router… I’ve never signed up to an internet provider so fast and been so happy with the service! #10YearsOfHyperoptic
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Jay Smith
(@DragonWolf5589) reported
@Hyperoptic I switched to hyperoptic as my Internet used to go down whenever anyone used the lift. It was atrocious to deal with it. hyperoptic has been super reliable and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!) #10YearsOfHyperoptic
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Minjaš Žugić #FBPE #RejoinEU #ProEU
(@Minjas_Zugik) reported
@Hyperoptic 1 Gbps for 2 people WFH without any issues!
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Shueb
(@Shueb101) reported
@Hyperoptic Best fibreoptic broadband i have had since leaving sky broadband. Competitive price, no connection issues, no dropouts, multiple devices connected on the go 👍 been with them for 4 years now!! #10YearsOfHyperoptic
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Danielle-Jade Neil
(@DanielleJade89) reported
@Hyperoptic Lots of other supplies couldn’t supply to my building without installing lots of wires - you guys just put a box in my cupboard and had no problems for over 3 years #10YearsOfHyperoptic
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sheilasmiller
(@sheilasmiller1) reported
Very good customer support and service. Well done Hyperoptic.#10YearsOfHyperoptic
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Jay Smith
(@DragonWolf5589) reported
@Hyperoptic I switched to hyperoptic as my buildings phone cables kept breaking whenever anyone used the lift. And companies were atrocious to deal with. hyperoptic has been super reliable and speedy and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!)
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The Infinite Rick
(@XInfiniteRickX) reported
@Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic
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Rishi Tank
(@rishitank) reported
@Hyperoptic I switched due to quality customer service, reliability and speed!