Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Jhan Jhan
(@Janet4tlc) reported
@hyperoptic 3rd failure to connect, 2nd time you actually have customer service lying to me its for external survey LIES so why GIVE ME A DATE AND TIME? LYING, DECEITFUL TIME WASTERS for 8 weeks WHY @IslingtonBC do you want to be involved in this messy company! JUST WHY!
-
Melanie Teff
(@melanieteff) reported
@Hyperoptic How about a Christmas gift of fixing your service when it goes down?! Waiting more than a week now in E1 for Hyperoptic to fix its outage. All the Hyperoptic customers in our building in Whitechapel are without any internet service now- v disappointed with your customer service
-
Amir
(@aamirius69) reported
@_TheLast0ne Hyperoptic are great, kept their prices constant despite everything else rising, always been 100% service level for me. No complaints
-
Dan
(@Dannn0401) reported
@DJKSaunders @Hyperoptic That's nice. I'm currently getting 950 down but only 52 up with virgin media. Do they offer packages with higher upload ?
-
Tyson Briller
(@TysonBrillerr) reported
@Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem
-
David
(@Laing_D__) reported
@TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄
-
Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
-
Emily Allen
(@allen_ems) reported
@HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!
-
O8O406C
(@oc8pm) reported
@virginmedia Apologies but your customer care is the worst out of all UK providers. I will never recommend you to anyone and switch to @Hyperoptic as soon as they are in my building
-
Nina Wright
(@NinaWri40629028) reported
@Hyperoptic need urgent assistance. On hold for 15 mins. No phone or WiFi service. Please call.