Hyperoptic

Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hoddesdon, Hertfordshire, England 11/22/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hoddesdon, Hertfordshire, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • thebionicbarbie Day of Judgment (@thebionicbarbie) reported

    @Jessica36091162 @Hyperoptic Same here! Did they ever fix yours?

  • allen_ems Emily Allen (@allen_ems) reported

    @HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!

  • Alan_L_Williams AlanWilliams (@Alan_L_Williams) reported

    @Hyperoptic very poor service so far. No Internet for five days. Starting to regret joining #Hyperoptic

  • aamirius69 Amir (@aamirius69) reported

    @_TheLast0ne Hyperoptic are great, kept their prices constant despite everything else rising, always been 100% service level for me. No complaints

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Janet4tlc @Hyperoptic @IslingtonBC We're truly sorry to hear about the ongoing issue, and we have made sure that we check all the details on this and get the team to respond to you with an update via email. Please check your inbox when you get the chance and DM us in case we can help with anything else.

  • TomXFD Tom (@TomXFD) reported

    @Dannn0401 @virginmedia @Hyperoptic When it worked, it worked just fine, fast and pretty stable. But when there was an outage they took all day to fix it and the communication is simply woeful. No advance notice of scheduled maintenance. Sometimes they sent text messages for unexpected outages but typically…

  • Im_From_Vietnam Traumerei (@Im_From_Vietnam) reported

    @Hyperoptic come on, an entire day without the WiFi being fixed, when will this problem be resolved??

  • mrjack86_ MrJack (@mrjack86_) reported

    @Hyperoptic our internet has been down in SE1 since Friday. That’s 3 times in the last couple years where internet is not fixed for several days. I’ve now spent over £50 on 4G since Sunday and you’ve offered us £8 discount - I don’t want your money anyway, I want your internet!!

  • Jessica36091162 Jessica (@Jessica36091162) reported

    @thebionicbarbie @Hyperoptic No it’s still off, claiming an issue about power cable being cut?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @metaboy1212 @Hyperoptic We are sad to hear you will be so long without the service. :( As you have an open complaint ticket for the visit, please feel free to request updates on it. Our customer relations specialist will everything on its end to find the earliest available date for you.