Hyperoptic outages and service status in Hoddesdon, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hoddesdon, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hoddesdon, England
The most recent Hyperoptic outage reports came from the following cities: Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet
|
Total Blackout | 2 months ago |
|
Barnet
|
Total Blackout | 11 months ago |
|
Enfield Town
|
Internet | 1 year ago |
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Finchley
|
Internet | 1 year ago |
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Enfield Town
|
Internet | 1 year ago |
|
Wood Green
|
Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Don Edgley (@donedgley1) reported@Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?
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jababy76 (@truecraftdesign) reported@Hyperoptic what a bloody dreadful company you are!! I’ve been on the phone for nearly a hour trying to get the internet activated!! Shocking **** and I think your ratings are fake! Dreadful service!
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Farah Pop 🫧✨️ (@farahpopxo) reportedthe worst staff ever @Hyperoptic
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Char_B (@beau_belle7) reported@Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!
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M. (@mariucha77) reported@donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.
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Tahmedur Rahman (@Tahmedur123) reported@_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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Greg Thomson (@gregthomson31) reportedanother hot day means @Hyperoptic is down again
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Jean-Paul Percival (@joyjppercival) reported@Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.