Hyperoptic outages and service status in Hoddesdon, England

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hoddesdon, England

The most recent Hyperoptic outage reports came from the following cities: Epping Forest District.

City	Problem Type	Report Time
Epping Forest District	Internet	2 days ago
Barnet	Total Blackout	3 months ago
Barnet	Total Blackout	1 year ago
Enfield Town	Internet	1 year ago
Finchley	Internet	1 year ago
Enfield Town	Internet	1 year ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

• 
  aeris daddy (@thekuntz69) reported 11 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  aeris daddy (@thekuntz69) reported 21 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  LUCA (@Gianluca_Leo) reported 33 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  aeris daddy (@thekuntz69) reported 40 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  Mark Kelly (@GlueWhichBinds) reported 43 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  LUCA (@Gianluca_Leo) reported 48 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  aeris daddy (@thekuntz69) reported 54 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  justin (@jamsmcp) reported 55 seconds ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Tom (@TomXFD) reported 4 minutes ago

  @status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.

• 
  jababy76 (@truecraftdesign) reported 5 minutes ago

  @Hyperoptic what a bloody dreadful company you are!! I’ve been on the phone for nearly a hour trying to get the internet activated!! Shocking **** and I think your ratings are fake! Dreadful service!

• 
  JO (@Iijo__9) reported 7 minutes ago

  @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 10 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  M. (@mariucha77) reported 16 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 16 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  Unnat (@unnat_619) reported 17 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  Chris Newton (@drchrisnewton) reported 17 minutes ago

  Wi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 19 minutes ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.