Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR
(@intermax) reported
@hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom
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Damian J☁️
(@damianjanik_dev) reported
@chrispople @HyperopticCS And yet here I had to cancel my Hyperoptic contract, await 30 days due to notice, take new contract with Hyperoptic just to benefit with lower price and faster speed 🤦
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Engr. Taiwo
(@kitto2taiwo) reported
@roscobacterium @HyperopticCS Same here. @Hyperoptic is the worst internet provider have ever used🤦
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Hlspwns World 🛸🚚🥽🏎️✈️🚁🎮
(@tvrhellspawn) reported
@Hyperoptic Totally agree, my provider adds a small amount every few years, claiming that they are improving the service. In all reality my speed has not really changed in the last 7 years. There fastest available package is still unavailable in my area. I don’t see any progress.
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veryDave
(@veryDaveTTV) reported
@DevSpacePrez We literally have an ISP in the UK called "Hyperoptic" As it happens, they're also by far the best service (symmetrical gigabit at £45/month). Only catch is only available in some big city areas.
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Michael hayes
(@knocklong13) reported
@TheSausage_1905 @CrimeLdn @Hyperoptic Why would u do that u scumbag,that man seemed ok and you don’t know what happened. *******
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jane adley
(@janeadley) reported
@Hyperoptic what are your people doing banging and making noise at night outside my house. Tonight is the 4th time I have been kept away in last 2 months! We don’t even have your cable down our street!!
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Nick Theobald
(@Nick_Theobald) reported
So very disappointing that @Hyperoptic can't provide a 7-day engineer service to mend our severed fibre cable and can't even tell us when we might have Internet restored next week. Will seriously disrupt our work schedule. I'm sure competitors would do a lot better
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James
(@james__newton) reported
@Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks
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Stoo Trench-Morris
(@FeverPyretic) reported
@markdrew @Hyperoptic None of those providers actually give what they say. You are probably not kissing out, and if they do give what they say, it is part of a 'New customer' deal.