Hyperoptic outages and service status in Hoddesdon, England

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

• 
  LUCA (@Gianluca_Leo) reported 25 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle (@F1Danii) reported 40 seconds ago

  @ironside @nzlata @Hyperoptic Initially they claimed the cables had been vandalised, took them nearly 2 weeks to fix. Within 24 hours the service broke again after ‘maintenance works’, I needed to wait for an engineer to rectify which took nearly another week. Just seems to be problems after problems.

• 
  Andrejs Fjodorovs (@AndrejsFjodoro2) reported 5 minutes ago

  @Hyperoptic @HyperopticCS Okay, you might have some grace period of 30 days, when you first sign the contract, to be able to cancel it, then you’re on your own. @hyperoptic Please correct me if I’m wrong. Happy to chat about it! Not renewing this year, nor ever.

• 
  Chris Chapman (@CChapmanVisuals) reported 5 minutes ago

  @Hyperoptic morning, is there any expected maintenance in the Leeds area this weekend, my internet has been down since Friday night, LS9 8BX Router works fine but the connection externally doesn’t work

• 
  Ironside (@ironside) reported 7 minutes ago

  @HyperopticCS now a full week since the outage in se10. No guidance on the problem or resolution time. Fed up chasing you, should be other way. What’s the plan? #hyperoptic @jamieappleseed

• 
  Sam (@SamuelHone) reported 8 minutes ago

  @Hyperoptic when are you going to fix the internet in Hardwicks Square SW18? It’s been down for 2 days now. I’m absolutely baffled as to what you’ve been doing

• 
  Henry (@erossiniuk) reported 8 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  philippe polleux (@philippepolleux) reported 13 minutes ago

  Still waiting ! @Hyperoptic is just giving **** customer service....

• 
  Ironside (@ironside) reported 16 minutes ago

  @Hyperoptic Dropped? Like your service in South East London since Monday last week with no resolution time in sight? Customers being told 'fix due tomorrow' and being left hanging daily, plus over the weekend too? Sign me up!

• 
  Andrejs Fjodorovs (@AndrejsFjodoro2) reported 16 minutes ago

  @Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £450 in this inst.

• 
  𝙎 𝙐 𝙇 𝙇 𝙄 𝙑 𝘼 𝙉 - 𝙎 𝙊 𝙐 𝙉 𝘿 (@sullivansound) reported 21 minutes ago

  @Hyperoptic SW18 Battersea reach. No service