Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Beez
(@Smashedthatflop) reported
@Hyperoptic your internet in Kensington is down. Please turn on ASAP
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LordSantana
(@AdzSantanaa) reported
@Hyperoptic hi, my broadband services have dropped, restarted router a few times and still no luck. help please
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Dave Spurs
(@Difarent) reported
How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic
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Juh
(@Juh44035920) reported
@Hyperoptic can you provide an update as to what the heck is going with the internet outage?
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Sadha Shivam
(@sadhashivam75) reported
@Hyperoptic broadband down since last one hour
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Melanie Wahnon
(@MissMarch76) reported
@Hyperoptic any idea when your service will be restored in West London?
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@kelsveil #FBLC
(@Kelsveil) reported
@Hyperoptic been waiting on your phone line for 1 hour I've had no internet since 7am. I'm aware there is a outage but could you let customers know how long it maybe. Your phone lines are also chocker
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Michael Gallagher
(@seventh7rainbow) reported
@rayaleksandr @Hyperoptic Planned outage you were warned about? If not, do contact them, Ray. My service somehow managed to turn itself off recently. I phoned them and they restored it in minutes.
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Tom Eddy
(@ImTomEddy) reported
Over the past month I've had 7 days of outage with @Hyperoptic - starting to think my recommendation should change from getting it to scrapping it @HyperopticCS
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Satty Lola
(@Satty7) reported
Internet down @Hyperoptic in Surrey? KT12 Postcode???