Hyperoptic

Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hoddesdon, Hertfordshire, England 11/26/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hoddesdon, Hertfordshire, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sunraios Ravi (@sunraios) reported

    @HyperopticCS is hyperoptic connection down again? Pls advise what’s the issue

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • brittnoppe Brittany Noppe (@brittnoppe) reported

    @SkyHelpTeam are there outage issues with SkyQ? My SkyQ is saying our hyperoptic router has no internet but we’re connected fine on other devices.

  • Cardsofbooty Kate 💙🖤 (@Cardsofbooty) reported

    Does anyone else with fibre optic have their service taken out for about 10 hours once a month for maintenance and/or engineering works? Or is it just @Hyperoptic

  • swanzmatt Matt (@swanzmatt) reported

    @Mrkipli09851274 @Hyperoptic Same here I'm on sky broadband just not working

  • RobChesworth Rob Chesworth (@RobChesworth) reported

    @Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

  • SarahPo85591971 Sarah Poole (@SarahPo85591971) reported

    @Hyperoptic Avoid this service, very poor. No landline for months, helpline not answered, out of contract but still charging notice for no service!

  • sonamtsu sonam (@sonamtsu) reported

    @Hyperoptic Hi please fix your website for access on ipads. As the pop up privacy policy has not been optimised for ipads so cannot access the website due to the pop-up taking on the entire screen.

  • CrednesCodPeace Credne's Cod Peace (@CrednesCodPeace) reported

    @RATR2016 @Hyperoptic Be careful when ditching plusnet, they deleted my email access & all my emails as soon as I left caused me a lot of problems.

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.