Hyperoptic

Hyperoptic Outage Report in Hoddesdon, Hertfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hoddesdon, Hertfordshire, England 01/09/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Hoddesdon, Hertfordshire, England

The most recent Hyperoptic outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic Thought it was good till it Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • bladesman83 David Hoyland 🔴⚪⚔️ (@bladesman83) reported

    @PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...

  • DONTCALLMETAKO DON’T CALL ME TAKO (@DONTCALLMETAKO) reported

    hyperoptic went bait and became so **** 😕

  • DanWalshie Dan Walsh🇺🇦 (@DanWalshie) reported

    @Hyperoptic hello, service has just gone off in Cardiff. Can you advise if there’s an issue??

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • Alawston Andrew Lawston (@Alawston) reported

    @InThisDancerie I use Hyperoptic and they're in your price bracket. I've been with them since December last year, got a pretty sweet deal of the first couple of months free, and the service has been reliable with only one brief outage that I can recall.

  • pratsharma pratsharma (@pratsharma) reported

    @Hyperoptic is their an outage in NW8? I haven’t had internet since yesterday

  • benootral Shahaj (@benootral) reported

    @Hyperoptic @WhichUK Please don't switch worst service ever been over two weeks and still haven't resolved my issue

  • gsukheja Gaurav Sukheja (@gsukheja) reported

    Dear @HyperopticCEO , Trust you are well, I have been a loyal Hyperoptic customer for the last 2 years, I moved into a new property in October 2021, I placed my Hyperoptic broadband order in November. There were issues with installations in our estate and my broadband was

  • Dancingmanfound Dancing Man (@Dancingmanfound) reported

    If anyone changing broadband service just a heads up. @Hyperoptic offer fantastic speeds but the customer service is the worst you will ever experience. As long as no issues guaranteed would recommend, as soon as you have an issue good luck.