Hyperoptic

Hyperoptic Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM17.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Grays, Borough of Thurrock, England 10/18/2024 00:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: Upminster, London, Grays, Woolwich, Ilford and East Ham.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpminster Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shreekpkun shreerao (@shreekpkun) reported

    @HyperopticCS @Hyperoptic ) Internet connection has been down since around 4:30 yesterday afternoon. Any idea when it’s coming back on? Location: NW9

  • Livelifelovely Spursonly (@Livelifelovely) reported

    @Hyperoptic day 5 without internet connection. I have now received an email that says they cannot give me an update or estimated time. Didn’t offer any help or advice either. I’ve taken money out of my pocket and had to take holiday as I can’t wfh any longer

  • RamGam90 RG90 (@RamGam90) reported

    @HyperopticCS @ofcom the residents of Beaufort Park demand that @Hyperoptic be investigated for this issue. The lack of customer support is unheard of!

  • shreekpkun shreerao (@shreekpkun) reported

    @HyperopticCS @Hyperoptic @HyperopticCS : Pathetic service, tried reaching u via mail/call no luck.. Net is down from yesterday afternoon and where is the regular update? Do you have any ETA or not?

  • janejan28896854 janejane (@janejan28896854) reported

    @HyperopticCS @Hyperoptic Worst experience ever. My internet has lost connection for 3 days. No one picks up the phone call. No reply to the email although it says it will reply in one business day. Even the live chat was turned down from yesterday. How ridiculous it is! !

  • ryan_murton Ryan Murton (@ryan_murton) reported

    @olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!

  • TheTradingGree1 FootyTrader (@TheTradingGree1) reported

    @fcannatelli97 @Hyperoptic @HyperopticCS Ive been suffering commection drops with HyperOptic for about 6-7 months. Lack of urgency in wanting to fix it has me at the end of my wits! Good luck Francesca

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

  • dennisrunz Dennis Runz (@dennisrunz) reported

    Hurry up @Hyperoptic. It’s been well over a year since installation in the building started and fibre cables still dangling off the wall. About to enter another broadband contract with another provider as it’ll probably never happen. Let’s see if @CommunityFibre can do it better.

  • gosocialll gosocialll (@gosocialll) reported

    @rentziass @HyperopticCS This service sucks like ****, I'll quit, rubbish hyperoptic