Hyperoptic Outage Report in Grays, Borough of Thurrock, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Hyperoptic outage reports came from the following cities: East Ham, London, Upminster, Ilford and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 East Ham |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ironside
(@ironside) reported
@tomcoady @Hyperoptic Yeah Tom hide it in the dms please so that everyone else can’t see how our support makes promises and then fails to meet them 🤫
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Ambo
(@Ambo_P) reported
We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.
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karla 👁
(@robokarla) reported
@slightly76 @PyrionFlax @Hyperoptic oh my god, i think this is our problem as well. how did you go about fixing it? i don't even know how we'd figure out whose wiring it is. currently typing this from my laptop with a 12 foot long ethernet cable running across the room because the wifi is just that bad
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"Doctor" Thunderdome
(@DrThunderdome) reported
@PyrionFlax @Hyperoptic And I'm guessing you also have to keep paying the same rates for the service you're supposed to be getting?
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SlightlyAskew
(@slightly76) reported
@robokarla @PyrionFlax @Hyperoptic Just kept complaining and getting engineers out. The engineers seem much more invested in solving the problems than the people on the phone so, so I think the key thing is to get an engineer stood in front of you
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SlightlyAskew
(@slightly76) reported
@PyrionFlax @Hyperoptic We had a problem with signal to noise ratio for ages. Basically someone on my estate had crappy wiring. Whenever they went online it ****** everyone else in the area up. Tremendous fun.
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PussiPetter
(@PussiPetter) reported
@NightmareModeGo It's gonna get stepped on and frayed if it's on the floor, I took an excess bit of floor cable cover from uni to cover where I couldn't avoid running it across the floor (hyperoptic plug HAD to go in the utility cupboard, was a pretty stupid place to put the router)
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James
(@jaemsnrg) reported
@Hyperoptic Guys, we've been waiting on an installation for 3 months now; engineer never pitched today. What is going on here?
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Tom Coady
(@tomcoady) reported
@Hyperoptic why are you ignoring my support requests by email and using your contact form?
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Ironside
(@ironside) reported
@AndrejsFjodoro2 @Hyperoptic @HyperopticCS Been there Andrejs. In fact I’m still there. Truly awful comms - just thanks for your patience and we’re on it. But every day is the same.