Hyperoptic

Hyperoptic Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The latest reports from users having issues in Grays come from postal codes RM17.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Grays, Borough of Thurrock, England 03/04/2025 09:55

March 04: Problems at Hyperoptic

Hyperoptic is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, London, Dartford, Grays, Romford, Barking, Dagenham, Gravesend, Woolwich, Chatham and Coldblow.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • scottvelleman Scott Velleman (@scottvelleman) reported

    @Hyperoptic I switched to Hyperoptic when Sky put up their broadband prices. Hyperoptic offered the best speed for the price and I haven't regretted moving once. The service is really reliable and customer service is great.

  • Baddy60 Baddy60 (@Baddy60) reported

    @Hyperoptic Flexible and super fast broadband that just works. Couldn't have asked for a better service :)

  • DragonWolf5589 Jay Smith (@DragonWolf5589) reported

    @Hyperoptic I switched to hyperoptic as my Internet used to go down whenever anyone used the lift. It was atrocious to deal with it. hyperoptic has been super reliable and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!) #10YearsOfHyperoptic

  • richman14534732 rich man (@richman14534732) reported

    @Hyperoptic #10YearsOfHyperoptic Best broadband company and no issue since I have switched to this company 2years ago.

  • HeliPilotPaulUK Paul (@HeliPilotPaulUK) reported

    @Hyperoptic Hyperoptic are the fasted and most reliable broadband I have ever had. Also, their customer service team have always been really helpful and always available to contact.

  • horacekippers David Hudson (@horacekippers) reported

    @Hyperoptic World class product and customer service...that's all you need to know.

  • rishitank Rishi Tank (@rishitank) reported

    @Hyperoptic I switched due to quality customer service, reliability and speed!

  • Minjas_Zugik Minjaš Žugić #FBPE #RejoinEU #ProEU (@Minjas_Zugik) reported

    @Hyperoptic 1 Gbps for 2 people WFH with no issues! #10YearsOfHyperoptic

  • Shueb101 Shueb (@Shueb101) reported

    @Hyperoptic Best fibreoptic broadband i have had since leaving sky broadband. Competitive price, no connection issues, no dropouts, multiple devices connected on the go 👍 been with them for 4 years now!! #10YearsOfHyperoptic

  • IvanDudak Ivan Dudak (@IvanDudak) reported

    @Hyperoptic Much better service than other broadband supplier for better price and internet connection is much more stable in our area! #10YearsOfHyperoptic