Hyperoptic outages and service status in Cleckheaton, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Cleckheaton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cleckheaton, England
The most recent Hyperoptic outage reports came from the following cities: Bradford, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 10 days ago |
|
Halifax
|
Internet | 15 days ago |
|
Halifax
|
Internet | 28 days ago |
|
Bradford
|
Wi-fi | 2 months ago |
|
Batley
|
Internet | 3 months ago |
|
Leeds
|
Internet | 4 months ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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neil gorringe (@hopper70) reported@gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service
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Tom Thornhill (@TomThornhill_2) reported@FourthStreetDan @Hyperoptic Holy ****, they just told me my position in the queue. So I'm no longer queueing to be in the queue – I'm now in the *actual* queue.
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd ‘working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !
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Mr Direction (@swestzeta) reported@Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡
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Niman (@OlaminiranA) reported@Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.
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ells🦋 (@ells_afc) reported@AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.
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Ryan 🤠 (@Slimothy_James) reportedMy @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.
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Liverpool1207 (@Liverpool1207) reportedAnother company that appears to have no concept of customer care. @Hyperoptic
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Twiggy (@heyimtwiggy) reported@EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?