Hyperoptic Outage Report in Cleckheaton, Kirklees, England

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Cleckheaton, England

The most recent Hyperoptic outage reports came from the following cities: Huddersfield, and Batley.

City	Problem Type	Report Time
Huddersfield	Internet	2 months ago
Batley	Internet	2 months ago
Halifax	Internet	2 months ago
Bradford	Internet	3 months ago
Bradford	Internet	3 months ago
Batley	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana Taylor (@DianaNTaylor) reported 34 seconds ago

  @Hyperoptic just sitting @BoroughFood waiting for my turn, how about you fix these guys (they’re a charity feeding folk) some cut-price super fast Wi-Fi? Enable those struggling to top up smart meters and check their emails, maybe even check their Socials 🙏🏻

• 
  Mr. Islam (@Mr_S_Islam) reported 1 minute ago

  Recently moved from Hyperoptic to @virginmedia broadband, absolutely atrocious service and now they’re asking me to pay them extra monthly in order to get constant speed and coverage within my house? Oh @Hyperoptic where are you when I need you…

• 
  Lamya Mohamed (@l_noor_) reported 2 minutes ago

  @HyperopticCS Dear Hyperoptic Customer Service Team Iam writing to express my deep dissatisfaction with the poor level of service I have received as a new customer of your company.I registered for your WiFi services in mid-March and booked an engineer appointment on March 30th

• 
  Dr Sarah Wishart (@sarahwishart) reported 7 minutes ago

  @HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw

• 
  HyperopticCS (@HyperopticCS) reported 8 minutes ago

  @sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.

• 
  S_6_J_6_H (@S6_J_6H) reported 8 minutes ago

  @Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me

• 
  Laura (@ldoyle86) reported 9 minutes ago

  @Hyperoptic really disappointed with customer service received - been a customer since 2017 and need to cancel due to moving house (you don't supply the new property). Being told I can't cancel for 30 days despite not being in contract! Last thing I need with a stressful move.

• 
  Dr Sarah Wishart (@sarahwishart) reported 9 minutes ago

  I’m waiting for the final mess to sort itself with @Hyperoptic - but let’s just say - it’s been pretty dire since 11 Feb & I still don’t have WiFi which given everything I’ve had going on over that time has been awful. Be VERY wary of signing up too fast to them.

• 
  Matt (@e67785a300794ec) reported 13 minutes ago

  @Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.

• 
  HyperopticCS (@HyperopticCS) reported 18 minutes ago

  @mikecurryphotos The router is required for transmitting the connection into a wireless signal, while there is only one Hyperoptic socket per premise, the router allows for up to 4 LAN-connected devices. 1/2