Hyperoptic

Hyperoptic Outage Report in Castleford, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Castleford, City and Borough of Wakefield, England 12/15/2024 16:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent Hyperoptic outage reports came from the following cities: Leeds and Wakefield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomWakefield Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    Somehow @Hyperoptic is deleting my tweets. Worse customer service ever.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @latishaleighx @Hyperoptic Hi Latisha! We are sorry for the long wait for our reply. We have responded to your DM and provided all the details regarding this particular case. We are sorry we can't help more from our end, and we hope that the engineer's visit tomorrow will sort it all out!

  • disruptivedean Dean Bubley (@disruptivedean) reported

    “Never say never” about wholesale but not a current @Hyperoptic focus

  • LittleScandi Bianca Wessel (@LittleScandi) reported

    @evyatron @HyperopticCS So kind of you taking the time to help! The cable is installed to outside our flat. Issue is, the last bit into our flat is what’s missing. Hyperoptic has not been very proactive in having it sorted. We are the one chasing, still investigating what the hold up is.😔

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @mangotango333 @Hyperoptic Lauren, we're sorry to see that you waited this long to speak to our support. We've just messaged you, so feel free to check it out anytime. Thanks.

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!!!!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic @HyperopticCS the worst experience so far with u and it’s been 2 days !!!!!

  • sendhelpformom Cristina (@sendhelpformom) reported

    @HyperopticCS Day 4 no internet. @Hyperoptic idk what kind of business your running but this is unacceptable. No company I’ve ever had has just ignored a problem like you have. Absolutely horrible service.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @latishaleighx @Hyperoptic We've looked into this case and we can see that it was raised as the highest priority to our field team, and the engineers are scheduled to visit tomorrow to repair the fault preventing the activation. We hope all goes well and you get your service up and running!

  • The_MindSpeaks MindSpeaks (@The_MindSpeaks) reported

    @Hyperoptic I just cannot believe i waited a month for you to send me a router, that still had not arrived, and when I called up, you offered me no reassurance! Nothing to keep me as a customer either! Awful experience! Never again!!