Hyperoptic

Hyperoptic Outage Report in Castleford, City and Borough of Wakefield, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Castleford, City and Borough of Wakefield, England 01/02/2026 00:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent Hyperoptic outage reports came from the following cities: Batley and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • robin_twitchett Rob_T (@robin_twitchett) reported

    @Hyperoptic please can someone look at the ticket I raised 8 days ago? I have had no support, even though my broadband cuts out every morning for hours at a time. CS0456885

  • stringents Stringent (@stringents) reported

    @hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.

  • Vsky_GNR Vsky_B (@Vsky_GNR) reported

    @MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month on fibre to the cabinet FTTC connection

  • ankitsoni89 Ankit Soni (@ankitsoni89) reported

    @Hyperoptic what’s with the outage going on in central London? Customer service claims there’s an outage says they can’t do anything but your website says there’s no outage? WTF?! #badcustomerservice #unknowns #switch time to @Switch

  • OneTheDonDada OneTheDonDada (@OneTheDonDada) reported

    @FPL__Raptor @Hyperoptic How come you chose to go with that service rather than like EE fibre? Is that the only option you have in the apartment block or something?

  • stringents Stringent (@stringents) reported

    @hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.

  • angry_scot_tv Angry Scot (@angry_scot_tv) reported

    @Hyperoptic May I ask as potential new customer why I have been in a waiting queue for 30 minutes now on the phone! Not really filling me with confidence about switching provider.

  • hollygreaves1 HollyB (@hollygreaves1) reported

    @Hyperoptic @InGoodEspirito @Hyperoptic support team don’t support just pass you around departments, the kit is installed but for reasons unknown cannot get this activated even though the engineer has said it’s in resolve 2 so should be able to be activated. We are extremely frustrated no one will help!!!

  • Dejdzero Dejdzero 💛💙TAG (@Dejdzero) reported

    @Hyperoptic guys at 2pm you say all is fix but is not ... Leeds LS7 1BH is nightmare... Speed 30mb/s

  • chrisgolds Christopher Golds (@chrisgolds) reported

    @johnrahers @Hyperoptic Oh my goodness. That is so bad! What poor service. Doesn't sound good at all.