Hyperoptic outages and service status in Bromsgrove, England

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromsgrove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromsgrove, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	13 days ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago
Birmingham	Internet	2 months ago
Birmingham	Wi-fi	2 months ago

Community Discussion

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Hyperoptic Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

• 
  Joana Viana (@JoanaFFPViana) reported 27 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

• 
  Ronan Barton (@Ronan_Barton) reported 58 minutes ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cliffy (@Miss_cliffy_28) reported 3 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Amit Kumar Jha (@iaktech) reported 7 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 12 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  George Pericleous (@GeorgiePeri) reported 15 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported 15 minutes ago

  Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

• 
  M. (@mariucha77) reported 16 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it

• 
  Richard (@Photochromatic) reported 18 minutes ago

  @MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

• 
  Ryan 🤠 (@Slimothy_James) reported 19 minutes ago

  @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

• 
  EKO (@EKOcasts) reported 19 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  M. (@mariucha77) reported 20 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else