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Hyperoptic

Hyperoptic Outage Report in Bromsgrove, Worcestershire, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromsgrove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Bromsgrove, England

The most recent Hyperoptic outage reports came from the following cities: Birmingham, Oldbury, and Rowley Regis.

CityProblem TypeReport Time
Birmingham Internet 6 days ago
Oldbury Wi-fi 8 days ago
Rowley Regis Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Wi-fi 3 months ago
Birmingham Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

  • JoanaFFPViana
    Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • goyalam
    AG (@goyalam) reported

    @Hyperoptic Nothing reliable about broadband from Hyperoptic any more. It used to be a decent service but as an existing customer for the last month I am stuck with intermittent broadband service and none at Hyperoptic customer service even care to pick the phone so I can’t even cancel.

  • NetherSchot
    NetherSchot (@NetherSchot) reported

    @BobKindred @TinpotJ That's not how they put broadband (optic fibre) in. They would be micro-trenching that, which doesn't break paving (might cut through sections though obviously). Just ask CityFibre, HyperOptic or others. What you see here is car damage.

  • RobertScammell
    Rob Scammell (@RobertScammell) reported

    A year of remote working and I'm experiencing my first notable broadband outage. We had a good run @Hyperoptic 📶

  • alicetang
    Alice (@alicetang) reported

    @HyperopticCS @Hyperoptic Just feel totally let down - getting a response from your company takes days. I attended an online funeral on 6th so the timing of the service fault was awful. Really didn't need to be let down so badly right now. Fed up with your company's slow response - now planning to leave.

  • Deza007
    Deza (@Deza007) reported

    @Hyperoptic @HyperopticCS How do you expect me to work from home when your internet service breaks in my flat and the soonest you can send an engineer out is in 2 weeks. Terrible service and infrastructure, would definitely not recommended #hyperoptic

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • neilcow
    Neil Cowan (@neilcow) reported

    @Hyperoptic You installed internet at Battersea Reach, Wandsworth, today and left a mess. Rubbish left on the carpet and the hallway ceiling tiles not reinstalled properly. When will you be returning to fix this? (Copied to Concierge Management and maintenance.)

  • JonathanWandles
    Jonathan Wandless (@JonathanWandles) reported

    @Hyperoptic worst service possible, tells me service can be installed. cancelled BT, 30 days later disconnected from BT. @Hyperoptic no we can't provide a service... now im stuck without internet...

  • Kayleighdance5
    Kayleigh dance (@Kayleighdance5) reported

    @HyperopticCS @CarrieHFletcher Been with hyperoptic since November 2020 as I switched over from sky. Sky was giving me 15-17 mbps for £29 a month and the connection was terrible. Didn’t even want to come out and fix the issues I had with dropping out etc. Was the best move I made by coming over too these guys

  • jackmirroruk
    Jack Mirror (@jackmirroruk) reported

    @IamLinguistics I had so many issues with Sky internet. Was quick but would drop out intermittently quite often...a nightmare for cod. If supplied for your new address try Hyperoptic, 150 up/down for £29 p/m