Hyperoptic Outage Report in Bromsgrove, Worcestershire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Bromsgrove, Worcestershire, England

The most recent Hyperoptic outage reports came from the following cities: Rowley Regis and Birmingham.

City	Problem Type	Report Time
Rowley Regis	Internet	6 days ago
Birmingham	Internet	6 days ago
Birmingham	Wi-fi	one month ago
Birmingham	Wi-fi	3 months ago
Birmingham	Internet	3 months ago
Birmingham	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

• Ronan Barton (@Ronan_Barton) reported 9 seconds ago from Birmingham, England

  @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

• Joana Viana (@JoanaFFPViana) reported 30 minutes ago from Birmingham, England

  @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Clint (F apologist) (@sarcsausageroll) reported 49 seconds ago

  If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.

• Rubie Ozanne (@OzanneMRubie) reported 3 minutes ago

  @Hyperoptic signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue... seriously considering terminating my contract.

• Danielle (@F1Danii) reported 5 minutes ago

  @HyperopticCS @Hmodh1B There’s lots of requests because they are unable to provide a service. 15 days of no internet this month, Hyperoptic can honestly go to hell.

• Danielle (@F1Danii) reported 5 minutes ago

  @blackamnesias @HyperopticCS I hope it is resolved soon, but wouldn't hold your breath. They are also terrible at providing ETA, had 2 stints of downtime this month. First was 11 days and now on day 4. Hyperoptic have no idea when this will be fixed but assure me it is in hand...

• Bethan Ovens (@bettyo1976) reported 6 minutes ago

  @NickHulin @HyperopticCS @Hyperoptic Was it fixed? I'm TW9 and mine also went down on the 25th but yet to be sorted out (despite emails and Live Chats).

• S. (@Dingdong429) reported 8 minutes ago

  @ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.

• Jason J (@I_am_Jay_Jay) reported 9 minutes ago

  @ofcom please can you investigate hyperoptic broadband @HyperopticCS @Hyperoptic . They leave their customers without broadband for days and weeks without any explanation or fix. Their customer service is atrocious. A simple search on Twitter will show you just how bad they are

• Chev (@Chev1738) reported 14 minutes ago

  @HyperopticCS Hyperoptic why do you not have case reference numbers for issues raised and insufficient staff for customer support? I have been waiting to be connected to an agent for half an hour online.

• Lee Jones (@thisleejones) reported 16 minutes ago

  @Hyperoptic Hello, I have been trying to get a reply to ticket 2398332 since 16th August. Please help.

• Michal Akrabi Peleg (@MichalAkrabi) reported 19 minutes ago

  @Hyperoptic Too bad our whole street is down and you guys can't figure out why and when it'll be sorted