Hyperoptic outages and service status in Bolton, England

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bolton, England

The most recent Hyperoptic outage reports came from the following cities: Manchester, and Blackburn.

City	Problem Type	Report Time
Manchester	Internet	5 days ago
Manchester	Internet	6 days ago
Blackburn	Wi-fi	23 days ago
Blackburn	Total Blackout	2 months ago
Manchester	Internet	2 months ago
Manchester	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

• 
  Marc (@Marc_Bubbles) reported 2 minutes ago from Manchester, England

  @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

• 
  Niall Gavin Batty (@niallbatty) reported 10 minutes ago from Manchester, England

  @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

• 
  Rachael (@Rachet1988) reported 19 minutes ago from Manchester, England

  I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

• 
  Matthew Thompson (@M_at) reported 33 minutes ago from Salford, England

  Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

• 
  Melissa Rose Stevens (@Melissa_Rose_xx) reported 35 minutes ago from Salford, England

  @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

• 
  Renzo Ciafardone (@rciafardone) reported 51 minutes ago from Salford, England

  Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

• 
  Cruze0701 (@RISHSHU0510) reported 60 minutes ago from Manchester, England

  @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kurt Robson (@KurtRobsonn) reported 7 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

• 
  Alex Tarrant (@AlexTarrant4) reported 10 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  Mer (@Choymer) reported 13 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  Kurt Robson (@KurtRobsonn) reported 14 minutes ago

  Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 19 minutes ago

  @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

• 
  ZoTacStreams (@TheRealZotac) reported 19 minutes ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

• 
  Sean Geraghty (@cedarmaster) reported 20 minutes ago

  @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic

• 
  Gunjan Arora (@gunjanarora001) reported 21 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Marisa Peek (@TheOneMarisa) reported 22 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  Char_B (@beau_belle7) reported 23 minutes ago

  @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!