Hyperoptic outages and service status in Bolton, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Bolton, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received May 15, 7:41 PM GMT+1.
- Wi-fi (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Hyperoptic
Hyperoptic is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent Hyperoptic outage reports came from the following cities: Blackburn, and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 5 days ago |
|
Blackburn
|
Total Blackout | 1 month ago |
|
Manchester
|
Internet | 2 months ago |
|
Manchester
|
Internet | 3 months ago |
|
Manchester
|
Internet | 3 months ago |
|
Manchester
|
Phone | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Niall Gavin Batty (@niallbatty) reported from Manchester, England@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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Rachael (@Rachet1988) reported from Manchester, EnglandI've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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Cruze0701 (@RISHSHU0510) reported from Manchester, England@Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters
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Matthew Thompson (@M_at) reported from Salford, EnglandAnother week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.
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Renzo Ciafardone (@rciafardone) reported from Salford, EnglandAlmost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.
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Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
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Marc (@Marc_Bubbles) reported from Manchester, England@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Rameez Kaleem (@RameezKaleem) reported@Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!
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ZombieRodeo! (@ZombieRodeo) reported@Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!
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Marisa Peek (@TheOneMarisa) reported@Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert
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SmileyGFace (@SmileyGFace1) reported@Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?
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Konstantin Tkachuk (@Tkachuk_science) reported@Hyperoptic Hey folks, Your internet is not working tonight
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Mer (@Choymer) reported@Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2
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K (@Naleek_F) reportedProblem with Smart elections is when my WiFi goes, I can’t turn off my bedroom light.. @Hyperoptic what’s happening
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Nelly Friday (@menticapti) reported@root3vil @Hyperoptic Have they been sold? The customer service used to be so good.
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Fraser (@JaroslawJachNo1) reported@Hyperoptic down again in the Romford area. But I look forward to them not keeping me updated in what is going on, or a HyperOptic agent replying asking me to check my area when I can just look at my router. Just before the weekend, just like last time. How ironic.
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J (@emirxtesera) reported@AbPMet @Hyperoptic Still down?