Hyperoptic Outage Report in Bolton, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Bolton, England
The most recent Hyperoptic outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Marc
(@Marc_Bubbles) reported
from
Manchester, England
@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
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Melissa Rose Stevens
(@Melissa_Rose_xx) reported
from
Salford, England
@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jesús Bracamonte
(@JesusFr) reported
Day 11 of my @Hyperoptic @HyperopticCS activation saga. They told me they expected the team to check between today and yesterday (as if almost 7 working days haven't been enough) still no updates. Wonder what @Ofcom thinks of them offering a service that they can't really provide
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Premjit Singh
(@HayerCRM) reported
@Hyperoptic when I ordered broadband, I was promised that service will be activated in few minutes but after 3 days and long calls I’m yet to get a clear answer. I need know what is happening so that I can switch if I need to. It is important for my work. #poorcustomerservice
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Martha
(@marthaparryx) reported
@Hyperoptic My Wi-Fi has been down for a week and I’ve called you 6 times. No one ever picks up
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Wonkish
(@captainwonkish) reported
@HyperopticCS @Xbox (Yes it's just the Xbox that has slow downloads, no this isn't a new issue, and "directly" means Hyperoptic Ethernet port -> Xbox, no router involved)
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Soundwave
(@SoundwaveXI) reported
@iam_MaryMiller @Hyperoptic Their support centre is in Serbia?!
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Arun
(@dicearunks) reported
@Hyperoptic ,such a terrible service ,its been 8days that no internet at my home I have been told it will take only 5mns to transfer existing hyperoptic connection to mine on 15- Sep no connection yet! I made 12 calls to your support but no help !
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Kaja Gjessing-Baker
(@baker_kaja) reported
@Hyperoptic You are officially the worst provider with the worst sales team. As a potential new customer, I am unable to get help with getting your services installed. Your support team don't respond to emails. It's as though you don't want or need new customers. Unbelievable!
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Lee Jones
(@thisleejones) reported
@HyperopticCS You customer satisfaction team are anything but satisfying. They aren’t reply to emails, which is the overall concern, additionally you had the 10 business days requested and are yet to report back. You miss the point, @Hyperoptic give #poorcustomerservice and #poorcustomerxp
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JitanEDM
(@JitanEDM) reported
@HyperopticCS @Hyperoptic @virginmedia Do you understand my point of view? What would you do if you were in our situation, tell me honestly, 10 days no internet, then I’m told wait 10 days for investigation into the issue
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Navid Kabuli
(@nkabuli) reported
@HyperopticCS @Hyperoptic Is this how it works? Keep promising me things will be sorted then essentially say I am free to leave if not satisfied? Your CS agent Milan has been great on the phone, but it seems your systems team is the problem. Have you seen your recent reviews?