Hyperoptic outages and service status in Billericay, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  ON🚀 (@heyoncar) reported 43 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  root3vil (@root3vil) reported 1 minute ago

  @Hyperoptic is there a planned outage that you haven’t informed about? get your **** together, fix my internet!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 2 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Tidal Labs (@Tidal_Labs) reported 3 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Elizabeth (@Elizabe80680425) reported 3 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  NEARK0 (@Nearko_) reported 5 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Maks (@Makssss_O) reported 5 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  Don Edgley (@donedgley1) reported 7 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

• 
  Iain Miller (@millimeep) reported 10 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  Gregor_Masterton (@GregorMasterton) reported 10 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Niman (@OlaminiranA) reported 12 minutes ago

  @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.