Hyperoptic Outage Report in Billericay, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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💀👻Bo1 Single Elimination🌕🎃 Nik 👾
(@Lustriga) reported
@ViciousHorizon @Veracityy_ This.... I had a bad Hyperoptic connection and it was still far and above everything else I've ever had
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Martin Bean
(@martinbean) reported
@HyperopticCS So if you wish to offer me a deal @Hyperoptic then I’m all ears. But I’m not continuing to pay £144/year MORE for a mere 15% of the speeds a new customer gets.
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Jamada
(@JamadaLoL) reported
@808grafter Hyperoptic it's £45 a month, 1GB up/down. Isn't available everywhere tho
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Annie
(@toady) reported
And I wish “the internet had been nationalised” as per Shaun on #LBC. My son’s entire block of flats has been without a service for 2 weeks with no end in sight, thanks to @Hyperoptic failing to address the problem with any urgency.
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Danielle
(@F1Danii) reported
@ironside @nzlata @Hyperoptic Initially they claimed the cables had been vandalised, took them nearly 2 weeks to fix. Within 24 hours the service broke again after ‘maintenance works’, I needed to wait for an engineer to rectify which took nearly another week. Just seems to be problems after problems.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nick Peers
(@NickPeers44) reported
Usually i let this stuff slide, but the customer service i just received from @Hyperoptic is really poor. Even though i've been with them for multiple years, won't offer me the same offer i had 4 days ago and then hung up on me just now. Crazy
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Itô Girsanov
(@cruindggn) reported
@Hyperoptic is there anyone at customer care today???
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dee
(@TroublDeep) reported
Can u please improve ur customer service helplines #hyperoptic
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@ironside @Hyperoptic @HyperopticCS Exactly, nothing particular, no updates, no support, no roadmap. Worst ever provider