Hyperoptic Outage Report in Billericay, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Total Blackout (13%)
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Wi-fi (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Billericay, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Gupta
(@ThinkingNikhil) reported
@Hyperoptic the worst customer service I've ever received. Chased the customer service center 4 times, each time put in a queue for 30 mins. And each time was told they will follow up. The one time they called, I missed it as it was not a scheduled call.
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PETER POWER-HYNES
(@HIBERNIAN04) reported
@Hyperoptic Never happy with BT service
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Craig
(@Craig_404) reported
@turna_music @Gianluca_Leo @Hyperoptic Same here! I can’t fault their service.
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David Schlesinger
(@daschles) reported
@Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage
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Charlie Barracuda
(@CharlieBarracu2) reported
@Hyperoptic Switched because your service never goes down! #10YearsOfHyperoptic
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Nikhil Gupta
(@ThinkingNikhil) reported
My internet isn't working for weeks. I can't even cancel it without talking to them!! Seems like it's part of the business strategy @Hyperoptic.. Frustrate people on the call so that they can't even leave! Pathetic.
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HyperopticCS
(@HyperopticCS) reported
@hydrogenbubble @Hyperoptic In one phrase - customer-oriented!
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Rashmi Rungta
(@rungtara) reported
@Hyperoptic Good customer service and reliable speed !! Cant go back to normal now ...
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Oliver Mackey
(@oliver__mackey) reported
@Hyperoptic trouble-free, fast service and customer support even at night
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The Unionist
(@onioniste) reported
@Hyperoptic I switched to hyper optic as I needed a reliable broadband connection since being disappointed with other providers. Since I’ve switched only one have I had a connection problem. The team answered in 5 mins and resolved it super fast. #10YearsOfHyperoptic