Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 02/18/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SethiAayush sanjay (@SethiAayush) reported

    @Hyperoptic @TheXavianna Sort out issues in nw9 area as peilevneed to work from home,

  • rwigleysmith Becky Wigley-Smith (@rwigleysmith) reported

    @HyperopticCS @Hyperoptic what’s happening with the internet in NW9? I start work in 10 minutes and currently can’t use your internet. Imagine yourselves in our shoes. Now what are you doing to fix this and how long will it take?

  • jellyforlunch jellyforbreakfast (@jellyforlunch) reported

    @Sandra_xoxx @Hyperoptic Looks like its a london wide outage. No news from @Hyperoptic though

  • sendhelpformom Cristina (@sendhelpformom) reported

    @HyperopticCS @Hyperoptic I can confirm that my internet is back on. However the speed is still a third of what it should be. I am actually scared to ask you guys to fix it. Can you without killing my internet again?

  • jellyforlunch jellyforbreakfast (@jellyforlunch) reported

    Outage is still going on. Its been this way since 4:45pm yesterday @Hyperoptic @HyperopticCS when will it be fixed? The next working day is about to start and I have no internet still

  • tashaa__10 Tasha✨ (@tashaa__10) reported

    @Hyperoptic @HyperopticCS internet still down in liverpool? All your replies seem to be to london based customers!?!

  • ArnavDreams arnav (@ArnavDreams) reported

    You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic

  • Alex_Dack Alex Dackevych (@Alex_Dack) reported

    @jellyforlunch @Hyperoptic Also no internet in NW9, I was in the online support queue from 52nd place to 5th place and then froze on that number. Been hours now.

  • AlonBull Alon Bull (@AlonBull) reported

    @HyperopticCS When is this outage going to be fixed?? It's been over 12 hours. Totally unacceptable and no feedback from Hyperoptic! There had better be compensation forthcoming.

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.