Hyperoptic outages and service status in Billericay, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billericay, England

The most recent Hyperoptic outage reports came from the following cities: Epping Forest District, and Romford.

City	Problem Type	Report Time
Epping Forest District	Internet	27 days ago
Romford	Internet	30 days ago
Chelmsford	Internet	5 months ago
Dagenham	Internet	11 months ago
Dagenham	Wi-fi	1 year ago
Upminster	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  ON🚀 (@heyoncar) reported 37 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Coady (@tomcoady) reported 2 minutes ago

  @Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?

• 
  onlyatroller (@onlyatroller) reported 6 minutes ago

  @MrRoflWaffles Hyperoptic are actually evil. Only a few months ago they charged me £600 to cancel after I got fired from my very first job I had to move into the city for. I lost my flat and among other things left THOUSANDS in debt and had to move back to an unideal situation. I’m only 22 btw.

• 
  ells🦋 (@ells_afc) reported 8 minutes ago

  @AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.

• 
  Don Edgley (@donedgley1) reported 9 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  Damini (@Damini_ID) reported 11 minutes ago

  My WiFi is ruining my life. **** you hyperoptic!

• 
  David Tan (@realDavidTan) reported 12 minutes ago

  Hyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?

• 
  narlie choller (@charlienoller_) reported 15 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

• 
  Chris Panteli (Co-Founder) (@Linkifi_) reported 18 minutes ago

  I've said this multiple times, but hear me people. @Hyperoptic is not only the worst internet company in the world, they are the worst company in the world, full stop!! We're now approaching nearly a full workday of outage and I've had six messages in total alternating between it's fixed and it's not working again

• 
  MV (@d039043) reported 18 minutes ago

  @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 23 minutes ago

  Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77