Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 12/13/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelConnoll14 Rachel Connolly (@RachelConnoll14) reported

    @Stephanopolus Hyperoptic if they do your building. Honestly amazing, so cheap and any time we have had an issue it's sorted instantly

  • JKempEnergy John Kemp (@JKempEnergy) reported

    @oiltraderlondon There are a small number of inner urban blackspots - too urban to qualify for subsidies for broadband rollout - but with antiquated infrastructure NONE of the providers have bothered to upgrade. BT, Virgin, Hyperoptic etc have ALL failed to offer better service in the blackspots

  • delwarhuss rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • JohnCBayliss John Charles Bayliss (@JohnCBayliss) reported

    @NewhamWellness @Hyperoptic Argh this is why I can’t work - didn’t get this email as my landlord is the customer. Utterly ridiculous….

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Pfft. We have crap 5g signal as well. #Screwed and no pickle network either.

  • kalpavrukshcap Abhishek Acharya (@kalpavrukshcap) reported

    @SuspiciousPleb @JKempEnergy Interesting. I thought the London fiber market was super competitive, i.e. extremely lucrative for consumers. I know Hyperoptic focus primarily on Multi dwelling units. Communityfiber/G.Network any better among the altnets?

  • JusticeCladding Cladding Justice (@JusticeCladding) reported

    @Hyperoptic Very unhappy today with @Hyperoptic service today following planned service disruption in the middle of working day when many still work from home. Insufficient notice was provided and a customer service that has no means of helping. Hours of working time lost due to bad planning

  • tupacsnan Luke (@tupacsnan) reported

    @Hyperoptic internet down (again). Any guesses when it’ll be fixed?

  • tommc10 Tom mckee (@tommc10) reported

    @HyperopticCS Hey Hyperoptic, you said this on trust pilot and then you never investigated nor contacted me ! We can talk here !

  • jacoboalvarezzz Jacobo Álvarez (@jacoboalvarezzz) reported

    .@Hyperoptic @HyperopticCS Appalling support and treat from you today. I cannot believe this is how you service your customers.