Hyperoptic Outage Report in Billericay, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Billericay, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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picapi_
(@picapi__) reported
@ign_emgreen 418?? 😭 i hate paying extra money for things so would never but like you could try to haggle a bit or something? do note that if hyperoptic isn't already in the area it might take a long while to install
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Rob
(@austroscot) reported
Hi @Hyperoptic, we have been having issues with connectivity for the last week. We’ve trouble shooted our devices and checked with our neighbours, none of them are having problems. We think our router might be on its last legs and might need a replacement. How do we arrange one?
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WM Big Local
(@WMBigLocal) reported
Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.
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Ballsy
(@Ballsy___) reported
Day 47 trying to get @Hyperoptic service. Engineers have fixed everything, all the relevant lights are lit up and told I can activate. Ring to activate, get told there is a company wide issue and I can’t be activated yet. The stress and daily time I waste on this is draining.
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CustomerServiceTruth
(@truthtellerGB) reported
@HyperopticCS @Hyperoptic Not really good enough, can’t you request blue tick for your support page too? Not clear enough for newbies which are the targets of scam.
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Connor H-Pettinger 🇬🇧 🎮
(@ConnorPett) reported
@VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbps to 20Mbps Please fix it or I'm moving to @Hyperoptic
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**** Johnson
(@iamdickjohnson) reported
@Hyperoptic Instead of virtue signalling how about you fix the internet connection that hasn't worked for five days now, this is day six. Support on the website is useless with no updates.
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B Righteous
(@BeeeRighteous) reported
@Hyperoptic With all due respect can we have some competent men in your chat support, I don't understand why it's all women and my issue never gets resolved just keep getting generic answers, I need a tech geek to help me
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Dan Brack
(@Dan25932780) reported
@Hyperoptic We're in 2022 and you're still charging early termination fees when I've been a customer for over 4 years and would have taken my service with me if you provided it at my new house. What a joke. Haven't been dissatisfied with #hyperoptic until now, don't recommend now
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Stephen Hubbard
(@RadioSte94) reported
@Hyperoptic hi when are your customer service hours it says 24/7 on the website but can't seem to get through to anyone