Hyperoptic Outage Report in Billericay, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Live Outage Map Near Billericay, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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d u m b b o i
(@RhysHarrocks) reported
@Hyperoptic this is the third day in a row i’ve had to spend an hour on hold listening to your unbelievably loud hold music, because my service keeps cutting out. i was assured by a lady yesterday with 100% confidence that this issue would not happen again, yet here we are.
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Elaine
(@starryarryo) reported
@Hyperoptic thank you for saving me the hassle of switching to @SkyHelpTeam - they are the worst.
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Chace Liu
(@ChaceLau1) reported
@Hyperoptic is absolutely diabolical these days. 2nd outage in a month, the last one lasted for over 2 days. How long do I need to wait for my connection to be restored this time?
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SCHOLASTICA OKOLO✨🇬🇧🇬🇧
(@miss_scholz) reported
@Hyperoptic PICK YOUR CALLS!! I have been waiting to speak to your customer service team for over an hour 😡
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Aythami 🇵🇸
(@2R_JG) reported
@Hyperoptic 28 mins on hold for, yet again, no solution or update
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Aaron Goldstein
(@aarongfootball) reported
@Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?
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Jonathan Grant
(@jonathancgrant) reported
@Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company
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Dean Lyall
(@DeanLyall) reported
.@Hyperoptic your support team via email haven't even acknowledged my complaints about recieving 5% of the speed I pay for with constant disconnections. The phone team don't even answer the phone. Instant email the next day when I cancelled my direct debit BUT STILL NO HELP
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Rocio Sainz Maza
(@roci_spi) reported
@Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?
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Roshan
(@rbhalla_) reported
@Hyperoptic why does support close the ticket everytime they respond? I have to open a new ticket just to respond and the UI on your site is pretty cumbersome.