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Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • johnsirisuth
    John Sirisuth (@johnsirisuth) reported

    @bt_uk we've had speeds of less than 5mbps all week in East London...had to hotspot to take meetings. Called up multiple times before and even had an engineer come to check things out. Checks 'passed'. Is it even worth calling? Pretty poor form. @virginmedia @Hyperoptic save us?!

  • MissDemeanor07
    Miss Demeanor (@MissDemeanor07) reported

    @Jack_Lakeland @Hyperoptic Yeah, I got rid of Sky because it was so slow.

  • TommyPreziozi
    Mr_Sinik (@TommyPreziozi) reported

    @MissDemeanor07 @Hyperoptic firstly on face value you have good bandwidth within the design parameters for that circuit. But 35ms is too high, & shows high latency, this show resistance to data flow. But the problem can still be on your side of the network. In your case I would approach the ISP.

  • zoekennedy
    Zoe Kennedy (@zoekennedy) reported

    @abugintheground @Hyperoptic We are with community fibre, which was installed in our block at the same time as hyperoptic and seems to offer a very similar service. Community fibre’s website suggests we have a mesh Wi-fi device.

  • MissDemeanor07
    Miss Demeanor (@MissDemeanor07) reported

    @TommyPreziozi @Hyperoptic Its my work laptop. Its not usually this slow.

  • ChapiLobo
    me (@ChapiLobo) reported

    .@HyperopticCS hello hyperoptic, no service @ N1 5EA London. Are you doing any repair works?

  • alexbrooks
    Alex Brooks (@alexbrooks) reported

    @lgladdy @Hyperoptic For 10 devices… It also clocked it quite slow. If I did a speed test it’d most likely be 998Mbps

  • TelxRS
    Telx (@TelxRS) reported

    @DinzedFPS Hyperoptic are the way forward if they cover your area. I used to get 900mb download and 450 ish upload back at my flat. Unfortunately don’t cover me where I am now though. Great customer service and never had any issues.

  • rcnAzherd
    Azherd (@rcnAzherd) reported

    @Yazzy2T @Hyperoptic I had that then **** happened i still have no wifi lmao

  • simonfwitzy
    fitz (@simonfwitzy) reported

    @Hyperoptic is there an outage in the Brentford area?