Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 11/23/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • PanX30 PX (@PanX30) reported

    @HyperopticCS @Hyperoptic your referral scheme does not seem to work and feedback on my emails on the issue

  • awakenedyogi19 Awakened Yogi (@awakenedyogi19) reported

    @Hyperoptic @ChooseUK No service for over an hour and have been on hold for over 30 mins! Your service is appalling

  • kevinstraughton kevin straughton (@kevinstraughton) reported

    @gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi

  • VUsheruk Victoria Perea-Usher (@VUsheruk) reported

    @Hyperoptic our internet is down in Acton. W3 postcode. Please fix, its been down for 60mins!!!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @iam_MaryMiller @Hyperoptic We truly apologise for the delay in our reply, Mary, and we have now replied to your message as we would need a few details to access the account and investigate what happened with the router delivery and help more, so please check it out when you get the chance!

  • UARE247 Uppili (@UARE247) reported

    @hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.

  • ManUnited0731 Realist (@ManUnited0731) reported

    @Hyperoptic @HyperopticCS Hi, is there any outage in your services for HA7 area?

  • rickwiththe rickwiththe (@rickwiththe) reported

    @Hyperoptic @ChooseUK Your broadband may be fast but the activation is hyper slow. I'm at day 15 of my "activation" . You've taken my money and after 13 days a technician came on site to confirm that the setup was fine, you just hadn't configured it correctly on the backend. Still waiting.. Zzz

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Hyperoptic Meanwhile you cant fix a straightforward DHCP server error…

  • JitanEDM JitanEDM (@JitanEDM) reported

    So it appears @Hyperoptic will continue to try and market themselves and lure new customers when their existing customers can’t access the internet without any signs of resolution 😡😡😡😡😡