Hyperoptic outages and service status in Billericay, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billericay, England

The most recent Hyperoptic outage reports came from the following cities: Romford.

City	Problem Type	Report Time
Romford	Internet	2 days ago
Chelmsford	Internet	4 months ago
Dagenham	Internet	10 months ago
Dagenham	Wi-fi	1 year ago
Upminster	Internet	1 year ago
Upminster	Internet	1 year ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  ON🚀 (@heyoncar) reported 49 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan 🤠 (@Slimothy_James) reported 4 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

• 
  Tom Thornhill (@TomThornhill_2) reported 5 minutes ago

  @Hyperoptic is down and they're not answering the phone or web chat.

• 
  BoabyBimmer (@BoabyBimmer) reported 6 minutes ago

  @Hyperoptic so internet down for hours - what’s the update??

• 
  Envel (@Envel18) reported 6 minutes ago

  @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 13 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  Tom Thornhill (@TomThornhill_2) reported 13 minutes ago

  @hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.

• 
  EKO (@EKOcasts) reported 16 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  Adam Piper (@bitwog) reported 16 minutes ago

  @Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 16 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.

• 
  BelLa (@BellaFelize) reported 17 minutes ago

  @EKOcasts @Hyperoptic If you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever…