Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 12/11/2025 11:15

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sunraios Ravi (@sunraios) reported

    @HyperopticCS is hyperoptic connection down again? Pls advise what’s the issue

  • willlowther ❄️ Chill Lowther ❄️ (@willlowther) reported

    @TheSakeDiary It's entirely down to who is in your area. You need FTTP to get gig unless you're willing to pay 1000+ a month. Can you get hyperoptic or another community fibre where you live? (No Idea where you're based)

  • lauramackensie Laura Mackenzie (@lauramackensie) reported

    @Hyperoptic my internet connection has been down for the past couple of hours - please can you help me with this.

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • Or1onSLi Andrea (@Or1onSLi) reported

    @ShowanW @Dachsjaeger @Xbox There's a bit of mix and match between software bugs and server capping. It has never been clear to me what the ideal setup is...my home never receives more than 364Mbps on Xbox but goes up to 600Mbps on Microsoft Store on PC. I'm in the UK with Hyperoptic.

  • 1976Panenka Panenka76 (@1976Panenka) reported

    @HyperopticCS Definitely isn't guys, never had a problem with anything else, including streaming on 3rd floor of my house! Hyperoptic always bang on 👌🏻

  • notdiin 👽Din 👽 (@notdiin) reported

    last night at home before i leave for two weeks and ofc as i want to game my internet don’t work 😔 @Hyperoptic please help

  • mr_w_snapper Lee B (@mr_w_snapper) reported

    @Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.

  • xavierdamase DAMZ (@xavierdamase) reported

    @Hyperoptic is a joke. Asked for my building to be connected to their cable, got turned down and sent to their competitors. Thanks guys...