Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 11/21/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • KevH404 Kev (@KevH404) reported

    @Hyperoptic been down all evening so all I have to do is sit and think about how warm it is

  • farahpopxo Farah Pop 🫧✨️ (@farahpopxo) reported

    @Hyperoptic ...25 mins on hold just for the ******** to not listen and keep talking over me, then hang up? the worst slowest Internet EVER!

  • Defrauded_Youth K🪿 (@Defrauded_Youth) reported

    @Hyperoptic So no reward for customer loyalty then?!’ And a 2 tier system. This is such poor practice, not to mention unethical, and disadvantages vulnerable customers. I will take my business elsewhere, you are not competitive.

  • mofei_cheung Mo Fei Cheung (@mofei_cheung) reported

    @Hyperoptic can u look at the service in area PR26? The connection keeps cutting in and out every few minutes! Thank you

  • karim46665438 karim (@karim46665438) reported

    Can someone in @Hyperoptic pls explain why their service is so bad and 2 engineers don’t even know how to make the system work. I don’t recommend at all

  • Defrauded_Youth K🪿 (@Defrauded_Youth) reported

    @Hyperoptic How can you justify offering new customers (via comparison sites) broadband at £12-£26 PCM but want me to renew as an existing loyal customer at £30-£35 PCM?! That’s daylight robbery. Already spoken to your agents but no reasoning with them. I am not impressed. 😡

  • Vsky_GNR Vsky_B (@Vsky_GNR) reported

    @MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month on fibre to the cabinet FTTC connection

  • joemakin86 Joe Makin (@joemakin86) reported

    @Quiggybruhhhh Hyperoptic? Been haveing issues recentally to

  • robin_twitchett Rob_T (@robin_twitchett) reported

    @Hyperoptic please can someone look at the ticket I raised 8 days ago? I have had no support, even though my broadband cuts out every morning for hours at a time. CS0456885

  • DaveeeeA Dave (@DaveeeeA) reported

    @Hyperoptic no service, day 2, can't get through to you, worst company ever. This will be your typical reply, DM us. Don't go with this company!