Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 01/24/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ask102 Lars (@Ask102) reported

    @HyperopticCS @Hyperoptic Still no service or update… have just had to spend £7.99 for 1 day @bt_uk wifi hotspot… Luckily their service works fine…

  • Smashedthatflop Beez (@Smashedthatflop) reported

    @Hyperoptic your internet in Kensington is down. Please turn on ASAP

  • Juh44035920 Juh (@Juh44035920) reported

    @Hyperoptic can you provide an update as to what the heck is going with the internet outage?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic notice the pinned tweet on the broadband outage has now been removed. Can you give any update on how long this outage will last?

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @Hyperoptic Yet a loyal customer for many years has their price increased every year and you refuse to match new joiner prices. Great customer service that!

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Seeing as my broadband is down in West London, tried calling - 20mins on hold, then had to email you via my phone, would say to people, think carefully.

  • AdzSantanaa LordSantana (@AdzSantanaa) reported

    @Hyperoptic hi, my broadband services have dropped, restarted router a few times and still no luck. help please

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic any idea when your service will be restored in West London?

  • ayoubn07 Ayoub Nassiri (@ayoubn07) reported

    @HyperopticCS In SW6 there’s also no internet since this morning. I’ve been trying to connect with the Customer Support team via the chat. However, your website automatically shuts down the chat message after waiting for more than 30mins in the queue. Overall, frustrating! @Hyperoptic

  • EthanGi04632168 Ethan Gilmore (@EthanGi04632168) reported

    @Hyperoptic internet has been down since 1.30 any ideas when this will be fixed?