Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 03/24/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tgpockets tom sutcliffe (@tgpockets) reported

    @KeviSkillz I have hyperoptic in Manchester too, they offered gigabit up/down for £35 a month as a new customer

  • JusticeCladding Cladding Justice (@JusticeCladding) reported

    @Hyperoptic Very unhappy today with @Hyperoptic service today following planned service disruption in the middle of working day when many still work from home. Insufficient notice was provided and a customer service that has no means of helping. Hours of working time lost due to bad planning

  • GillespieGayno1 Gaynor Gillespie (@GillespieGayno1) reported

    @Hyperoptic please answer the phone on your so called 24 hour support service, internet down again

  • CoachKybet Coach Kybet (@CoachKybet) reported

    @RhaelCasts I have Hyperoptic currently, I have to leave them because they're not available in the area im moving to, its pain trust me, currently get like 1gbps for around ~£45 but its never gone down on me once in 2 years, virgin ~£62 same thing but ill lose my mind if it drops at bad time

  • NickHulin Nick Hulin (@NickHulin) reported

    @HyperopticCS Internet down. When will the internet network be available in the TW8 area? #Hyperoptic

  • girllikeanu Nene leakes Stan account (@girllikeanu) reported

    I’ve had hyperoptic Wi-Fi in my flat for the last 5 months and I’ve had no issues at all. Anyone on sky needs to move asap because we were suffering for no reason!

  • per_hansen Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • JKempEnergy John Kemp (@JKempEnergy) reported

    @oiltraderlondon There are a small number of inner urban blackspots - too urban to qualify for subsidies for broadband rollout - but with antiquated infrastructure NONE of the providers have bothered to upgrade. BT, Virgin, Hyperoptic etc have ALL failed to offer better service in the blackspots

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

  • JusticeCladding Cladding Justice (@JusticeCladding) reported

    @Hyperoptic very unhappy today about planned service disruption of broadband during the main business hours while many people are working from home. Insufficient notice and/or confusing notice was given. Customer service that is unable to provide any help whatsoever!