Hyperoptic Outage Report in Billericay, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (11%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Billericay, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@laura_h_87) reported
@Hyperoptic 5days later and your all yet to make it right! Not one person can find a problem?? Shows how basic the company is!!
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Emanuele Requelme
(@_manurequelme) reported
What is going on with @Hyperoptic on NW2? They scheduled maintenance on August 13th. The internet went down for a few hours. At 6 AM, the internet came back on, but it was terrible, dropping all the time. Then, at 6 PM, we lost the signal, and they haven't fixed it yet.
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daniyal siddiqui
(@DaniyalSidiqui) reported
@DondieCox @TalkTalk Honestly ridiculous, I was on hyperoptic before and this never happened
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Janice McColl
(@Janjay_05) reported
@Hyperoptic customer service is appalling. 50mins in a queue to discuss renewal options to then have the person answer say she’ll check something then hang up!!!! After 10yrs maybe time to move if this is service
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👀
(@StefanFerrol) reported
Anyone else having issues with Hyperoptic Broadband today?
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cony five
(@hrukoko) reported
Hey @Hyperoptic,whenever I activate the static IP address,my internet drops.I've had 4 useless tech support calls,full of promises to help,but each time I see that no one has even tried to do.3rd week in a row.Why are you ignoring me? What do I have to do to get your attention?
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Cacau🍫💕
(@Csofiard) reported
@Hyperoptic So even though I let hyperoptic know that Im moving homes & already have a broadband provider in the new home, they still continue to charge me and slap me with a £600 “early termination fee”?? Knowing they spend 1/2 their time telling people their service is down?
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Spyker
(@SpykerLED) reported
@Hyperoptic I'm trying to cancel my Internet as I'm leaving the country, I've been on hold 40 minutes, shall I just cancel the direct debit now instead?
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Rexsan
(@Rexsan_) reported
@shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration
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Suzybear
(@Suzybear6) reported
@MarkHeath45 Not sure where you are, but try hyperoptic. You can pay monthly so not tied into contract where you are stuck with a service that might ben not what you need. And the service is excellent.