Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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The latest reports from users having issues in Billericay come from postal codes CM11.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 12/10/2024 22:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London, Upminster and Billericay.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkParker01690 Mark Parker (@MarkParker01690) reported

    - only signed up with @Hyperoptic less than two weeks ago and already it’s looking like a second extended outage in the M5 area. Hardly an encouraging start. . .

  • aborg88 Anton Borg (@aborg88) reported

    @Hyperoptic WiFi has been down for last 35 mins. Is there an issue/outage in the E1W area? Thanks 😬

  • MarkLin69739327 Mark Linn (@MarkLin69739327) reported

    @JakubHolis @Hyperoptic @HyperopticCS Service Status is RED 😡How long??? 😡 "We’re sorry for the disruption to your Hyperoptic service. Our engineers are currently investigating the cause and will work to restore connectivity as soon as possible. Thank you for your patience"

  • Lesego_21 Lesego Letlape (@Lesego_21) reported

    @Hyperoptic @HyperopticCS 8 hours of WiFi outage now

  • FellarPauline John (@FellarPauline) reported

    @CommunityFibre whoever this Chris guy is that works for you, you really need sack him. Promised to call me back over 2 weeks ago to sort my number issue. Ridiculous. Stick to @Hyperoptic

  • zombiespirits Ashish Mathur (@zombiespirits) reported

    @Hyperoptic Internet is down in E14, could you share an update about an incident and possible ETA of resolution ?

  • dbdcw1 dbdcw (@dbdcw1) reported

    @Hyperoptic bow quarter internet down have u got a problem?

  • DWis40 DW (@DWis40) reported

    @Hyperoptic @HyperopticCS my 4th loss of service in 13 days. This is completely rubbish! Time to go me thinks.

  • TheGoggin Gemma Goggin (@TheGoggin) reported

    @Hyperoptic We did join you. But it’s super slow despite new router and husband keeps calling to speak to someone but the wait times are too long 😬

  • gmurzy Greg Murray (@gmurzy) reported

    @Hyperoptic are there widespread outages in SW London? Internet is not working properly for the last few hours.