Hyperoptic outages and service status in Billericay, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billericay, England

The most recent Hyperoptic outage reports came from the following cities: Chelmsford.

City	Problem Type	Report Time
Chelmsford	Internet	2 months ago
Dagenham	Internet	7 months ago
Dagenham	Wi-fi	11 months ago
Upminster	Internet	1 year ago
Upminster	Internet	1 year ago
Romford	Internet	1 year ago

Community Discussion

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Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  ON🚀 (@heyoncar) reported 57 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MazardsLtd (@MazardsLtd) reported 0 seconds ago

  @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

• 
  Eddie (@EddieMakesGames) reported 2 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  Tia (@justforumrah) reported 2 minutes ago

  @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

• 
  Kullanari (@kullafox) reported 5 minutes ago

  @Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .

• 
  Tweets AHT (@TweetsAht) reported 5 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  Lidia Cantele (@CanteleLidia) reported 5 minutes ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 7 minutes ago

  the worst staff ever @Hyperoptic

• 
  Joe Makin (@joemakin86) reported 9 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Josh Billings (@_JoshBillings) reported 11 minutes ago

  @Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up

• 
  Gareth (@garethashmoreSB) reported 12 minutes ago

  Huge network down Hyperoptic states a national network issues