Hyperoptic

Hyperoptic Outage Report in Billericay, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billericay, Essex, England 11/16/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Billericay, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bhallums2 Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic (I would say, when it works it's great and really fast - it's just such a bloody shame that their CS is such an awful experience).

  • goldkidzz ingsan (@goldkidzz) reported

    @Hyperoptic no internet, bt box not activated. When will you send your technician to do it? Terrible service

  • robjtweets Rob Jane (@robjtweets) reported

    @Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup

  • silvia_alia Silvia Alia (@silvia_alia) reported

    @Hyperoptic @HyperopticCS no service in my area since 10.30am yesterday,no comms from you to affected customers, no chat available,...Unacceptable service. What are the timescales to restore service?

  • DomanskiAntoni Antoni Domanski (@DomanskiAntoni) reported

    @Hyperoptic hi… what’s happening with the outage in SE1?

  • bhallums2 Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic It's amazing how consistently awful telcos are (most anyway). You'd think that given all the negative feedback, one of them would step up and try to get it right.

  • AaronCreweUK Aaroncrewe (@AaronCreweUK) reported

    @hyperoptic I miss your high quality internet connection. How come you have such brilliant connection and customer support when @bt_uk struggle so? Perhaps you can give them a few tips?

  • giddr Giddr (@giddr) reported

    @Hyperoptic No internet from inception of contract July 8th. 3 sets of engineers 3 weeks of incompetence. The worst experience. Left hand not communicating with right. A "support" centre doing anything but. Just rubbish.

  • kawatabake Kawatabake_Sanjuro (@kawatabake) reported

    @HyperopticCS good afternoon- I am in SW8 and Hyperoptic is down here. Do you know what is occurring?

  • GinandRugby Luke Fenton (@GinandRugby) reported

    @Hyperoptic why are Google services no longer working on your network? Everything was great until 3 days ago, now I can't even check Gmail, connect nest devices or use Google services and apps on your network. Get it sorted. And before you ask... Yes I've reset everything already