Hyperoptic outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Hyperoptic
Hyperoptic is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Hyperoptic outage reports came from the following cities: Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 11 days ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Chelmsford
|
Internet | 4 months ago |
|
Upminster
|
Internet | 1 year ago |
|
Gravesend
|
Internet | 1 year ago |
|
Upminster
|
Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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David (@block13afc) reported@ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.
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Chris Brown (@chrisbrowndog) reported@Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service
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neil gorringe (@hopper70) reported@TomThornhill_2 @Hyperoptic On our street Hyperoptic seems to be working for some houses but down for others, so guess it’s quite random
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍
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mayhem in my veins 🇵🇸 (@___g_a_g_a) reported@Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too
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Niman (@OlaminiranA) reported@Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.
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Liverpool1207 (@Liverpool1207) reported@Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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justin (@jamsmcp) reported@Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤
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Andrew Is Looking (@LookingAndrew) reported@Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage