Hyperoptic outages and service status in Basildon, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Hyperoptic outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 24 days ago |
|
Chelmsford
|
Internet | 2 months ago |
|
Upminster
|
Internet | 1 year ago |
|
Gravesend
|
Internet | 1 year ago |
|
Upminster
|
Internet | 1 year ago |
|
Dartford
|
Wi-fi | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Farah Pop 🫧✨️ (@farahpopxo) reportedthe absolute worst customer service ever @Hyperoptic 🫠
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John Younghusband (@nenamewilldo) reported@Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
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Maks (@Makssss_O) reportedWaited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.
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Alex Tarrant (@AlexTarrant4) reported@Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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RIFFAAA. (@sherifafafahh) reported@Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.
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NozzaOneHand (@NozzaOneHand) reportedI am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK
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Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported@JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment
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amy (@amy35672408) reportedBT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic