Hyperoptic Outage Report in Basildon, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@oElevenn) reported
@EmiliaRxse all openreach all same lines, you just pay for customer service. unless its virgin or hyperoptic and they use there own cable exchanges
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🏆Champ19ns🏆Darán Mac Thoirealaigh
(@DazLFC79) reported
@Hyperoptic Yet a loyal customer for many years has their price increased every year and you refuse to match new joiner prices. Great customer service that!
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Cladding Justice
(@JusticeCladding) reported
@Hyperoptic very unhappy today about planned service disruption of broadband during the main business hours while many people are working from home. Insufficient notice and/or confusing notice was given. Customer service that is unable to provide any help whatsoever!
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Commodity Hunter #MBGA
(@BermudaBat) reported
@Hyperoptic when will my broadband services come back, having to use my mobile phone data & phone to communicate with you.. yes have DM you, fed up with this, 8:20am Sunday it went down & still not working!!
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Michael Akuamoah
(@mikoake) reported
@sunraios @HyperopticCS Outages are always inconvenient. Especially with the amount of stuff we do online these days. Practically everything! I've been with HyperOptic for 2 years and this is only the second outage I have had. From what I hear about Virgin Media, outages are a weekly occurrence.
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Lars
(@Ask102) reported
@HyperopticCS What is going on???? No service or updates for hours!!!! How can most of London have no internet for so long?? @Hyperoptic #london
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SHARKY
(@sharky000) reported
@Hyperoptic My brodband has been down all morning and still down. I called your customer service number and have been told its not going to resolved until tomorrow. Great thanks for spoiling my weekend. Can't wait for my contract to finish.
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Antony Smith
(@antony_j_smith) reported
@Hyperoptic hi, I'm on the man co of our building and I was in communication with someone who's now left, emails just bounce back. I contacted you using the form and no one has replied. Could you help please?
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Nick Hulin
(@NickHulin) reported
@HyperopticCS Internet down. When will the internet network be available in the TW8 area? #Hyperoptic
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Abhishek Acharya
(@kalpavrukshcap) reported
@SuspiciousPleb @JKempEnergy Interesting. I thought the London fiber market was super competitive, i.e. extremely lucrative for consumers. I know Hyperoptic focus primarily on Multi dwelling units. Communityfiber/G.Network any better among the altnets?