Hyperoptic

Hyperoptic Outage Report in Basildon, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Basildon, Essex, England 03/25/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Mac50827443 Mac (@Mac50827443) reported

    @Hyperoptic There is an internet outage since last 80mins. Is it widespread or localized to G1 4ET. Absolutely no response to emails. Chats and voice calls are queued. Any ETA for restoration? #Glasgow

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @HyperopticCS is there an outage in south quay, Canary Wharf? We have lost internet all morning and have been on the phone waiting for one of your cs agents to pick up and speak. @Hyperoptic

  • Facakente Miguel Afonso (@Facakente) reported

    @HyperopticCS @Hyperoptic a truly disaster , more than 12h to resolve issue ongoing , no updates about current outage or any eta for then this will be resolved, several chats and no feedback either . ****** service / provider , not reliable at all

  • TobyHolleran Toby Holleran (@TobyHolleran) reported

    @OpenMindMH You can Google how to connect to your router and see what happens if you change it (I tend to go for Channel 11 for reasons I'm not entirely sure of). You might be lucky and your place could be connected to a full fibre provider (like CityFibre/G.Network/Hyperoptic) also 👀

  • natsunoyuuutsu Everlasting Snow (@natsunoyuuutsu) reported

    @Hyperoptic @HyperopticCS outage at west hendon since midnight anybody looking into it pls?

  • Twitchberkay_gn berkay_gn (@Twitchberkay_gn) reported

    @Rebbsy_ @Hyperoptic What are you waffling about they wouldn’t let me access the account and fix my connection if it werent my wifi you ******* speng

  • MrSnoreBore Juan Señor Dullard (@MrSnoreBore) reported

    @Hyperoptic I was tired of being stuck in the slow lane with BT "Superfast" Broadband. So I decided to switch to Hyperoptic Gigabit Broadband. Six months later - I feel like an Internet VIP. Best decision ever. #10YearsOfHyperoptic

  • qtgibzy PsyQo Gibzy (@qtgibzy) reported

    @Rebbsy_ @Hyperoptic I’ve never even hard of this company before

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @Hyperoptic is there an outage in south quay area in London? Internet has been down all morning and just waited for about 30 mins calling your customer service number and waiting for someone to pick up

  • AyubMiah_ Ayub (@AyubMiah_) reported

    @Hyperoptic @HyperopticCS please chekc dm again the internet has gone down again after being told by a agent on the phon it won’t. Not really happy since I’m working from home…