Hyperoptic

Hyperoptic Outage Report in Basildon, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Basildon, Essex, England 02/12/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Twitchberkay_gn @Hyperoptic Fix it maybe ? Doesn’t take 3 days to fix a leak u fat ugly ****

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @HyperopticCS is there an outage in south quay, Canary Wharf? We have lost internet all morning and have been on the phone waiting for one of your cs agents to pick up and speak. @Hyperoptic

  • carlyleb7689 Ash 🇯🇲🇬🇩 (@carlyleb7689) reported

    @Hyperoptic internet down in building, been on hold half an hour. Went off at 1pm told for an “update” I would be an hour after hour told u cant turn on till 5. At 5:37 i still cant work….

  • natsunoyuuutsu Everlasting Snow (@natsunoyuuutsu) reported

    @Hyperoptic @HyperopticCS outage at west hendon since midnight anybody looking into it pls?

  • AlexWebTweets Alex 🇬🇧🇦🇹🇪🇺 (@AlexWebTweets) reported

    One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checked that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @HyperopticCS From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed.I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?

  • Jo13Stone Jo Stone (@Jo13Stone) reported

    @Hyperoptic yet again no damn Internet. We've had nowt but aggro since switching from Sky. Taking money from the bank before our account had even been activated, low wifi speeds, very poor connection (if & when it works). I bet u don't refund us for the days we are without WiFi?

  • Mac50827443 Mac (@Mac50827443) reported

    @Hyperoptic There is an internet outage since last 80mins. Is it widespread or localized to G1 4ET. Absolutely no response to emails. Chats and voice calls are queued. Any ETA for restoration? #Glasgow

  • tommc10 Tom mckee (@tommc10) reported

    @Hyperoptic Not for me 👍🏻 took 3 months and 4 visits & still never managed to do it. Was forced to cancel.

  • OliviaC1303 Olivia C (@OliviaC1303) reported

    @Hyperoptic No phone line needed, BIG plus ✅ No issues ever #10yearsofhyperoptic