Hyperoptic Outage Report in Basildon, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Rajan Patel
(@RajanPatel91) reported
@HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!
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Sandra
(@Sandra_xoxx) reported
@jellyforlunch @Hyperoptic Seriously so annoying 😫 hope @Hyperoptic will fix it soon!
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Ramneek D Singh
(@d_ramneek) reported
@Hyperoptic Have had no internet in E1 since yesterday evening! Please fix this as I work from home and it quite annoying for sure! My roommate called and you only promised to have someone at my place in 10 days?? What is this kind of service, so I need to work on 4G now?
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lleigh
(@latishaleighx) reported
@Hyperoptic you have arranged 4 engineer visits to our apartment and issue remains u resolved. Please confirm to me what exactly your engineers are doing on site as it doesn’t seem to be anything.
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lleigh
(@latishaleighx) reported
@Hyperoptic do you think it’s accept to let an issue go on for almost a week???
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Louise
(@ZhiwenChen5) reported
@Hyperoptic My internet has been down for an hour. And there is nobody answering the phone or your chats.
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Samit Max Patel 💩
(@iamsamitpatel) reported
@Hyperoptic what kind of internet are you providing? Everyone in the whole area has had no internet since 3 pm. No official notice on your socials and your chat and phone lines disconnect. Awful service
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🎀Sooz Moffat🎀
(@strivedrama) reported
@Hyperoptic you’re a disgrace!! Was left on hold for 30 minutes to then be cut off! No internet since 2pm! Sort it out @Hyperoptic you’re so quick to take payment but not so quick with your internet or resolving issues!!!
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harrison🌾
(@ancr_cotswold) reported
@_baoge @iamsamitpatel @Hyperoptic where do we even report a loss is service or data? on their website? great! i cannot even access their website because my area has poor 4G 🙄
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ANASTASIA EGO (OF link ⬇️)
(@anastasiaxego) reported
@sqlartist @Hyperoptic @HyperopticCS They better fix it… I thought they are the best internet around… now I can’t trust them