Hyperoptic

Hyperoptic Outage Report in Basildon, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Basildon, Essex, England 03/28/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTradingGree1 FootyTrader (@TheTradingGree1) reported

    @Hyperoptic Any updates on the current outage? Ive been without Internet all of today so far without any update on progress

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • onioniste The Unionist (@onioniste) reported

    @Hyperoptic I switched to hyper optic as I needed a reliable broadband connection since being disappointed with other providers. Since I’ve switched only one have I had a connection problem. The team answered in 5 mins and resolved it super fast. #10YearsOfHyperoptic

  • sanaullahjan90 Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Quality Service, Good Customer Service and Fibre-optic backened High Speed. #10YearsOfHyperoptic

  • sanaullahjan90 Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Good Customer Care and Fibre-optic backened High Speed Internet #10YearsOfHyperoptic

  • HotaruBlaze Phoenix (@HotaruBlaze) reported

    @HyperopticCS Will be moving in a month or two to another flat with hyperoptic, really wanted your £20/month for 1GB but offer timeframe is a struggle and cant just switch as the new place is still being decorated and need internet until then Anything you can do to help me out?

  • tomutomubouzu Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • Vitalijus0307 Vitalijus (@Vitalijus0307) reported

    @Hyperoptic Great customer service and reliable product! #10YearsOfHyperoptic

  • simon_wookey Simon Wookey 🇪🇪🇨🇦/🇫🇷🇬🇧 (@simon_wookey) reported

    @Hyperoptic Why go slow when you can go fast

  • NdrJnr NDRJNR (@NdrJnr) reported

    @HyperopticCS Our previous provider refused to install fibre to my home. @Hyperoptic engineers attended my home address after a brief explanation with one of your sales reps and fixed the issue. My daughters would have been without the internet for the Xmas holidays if it wasn’t for you guys.