Hyperoptic Outage Report in Basildon, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Quinn
(@Nick_Q22) reported
I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀
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Laur
(@laurevans311) reported
Is anyone on Hyperoptic broadband? Would you recommend, because I'm currently paying a lot of money for a very poor Virgin Media service?
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Gaetan
(@IciNandou) reported
@Hyperoptic @HyperopticCS Spoke to support about an issue with my #Hyperoptic router. Technical issue with the firewall. Nobody was trained to help.
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A.Mill…
(@goron59) reported
@Hyperoptic Zero stars at the moment. No service at all.
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Tamal Bhattacharya
(@tamalonline) reported
@Hyperoptic Don’t leave jobs halfway and mark complete. Promised service from day 1. Cancelled order from other provider. Installation completed on paper with no actual connection or service. No engineer visit scheduled yet… day 3 & counting
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Sara Correia
(@Totinhas) reported
@HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!
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Matt
(@bigsmolhands) reported
Internet went out again after a engineer visited. Contacted @Hyperoptic to arrange another technician. They said they fixed it. I said it's going to cut out again in 20 mins so please can I arrange a engineer visit. They said they would email me if it does... andd they didnt🤬
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chipmunk
(@Toytoise_) reported
My internet is sooo crap. @Hyperoptic I wanna run to u
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/dev/MAC
(@MacDoesStuff) reported
Hey @HyperopticCS @Hyperoptic your internet in E14 is rubbish and doesn't work. Can you please put some money in the hamsters.
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surrenderdorothy🏳️🌈
(@RebeccaFarhall) reported
@Hyperoptic @HyperopticCS hi we are having problems with the internet in Eat London. Are there any problems?