Hyperoptic Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (71%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  ON🚀 (@heyoncar) reported 9 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported 8 minutes ago

  @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

• 
  AtM0StF34r (@AtM0StF34r) reported 8 minutes ago

  @Hyperoptic @HyperopticCS Is #Hyperoptic service down.? getting downloads speeds less than 1mb on a 1gb service both wireless/wired 😡 Am gaming today Xbox is trying to update the Events app 110mb size, it’s estimating completion is 1 hour 45 mins + games won’t play w/ 1mb speed

• 
  Bernard Marx (@BernardMarx6) reported 8 minutes ago

  @Hyperoptic Thanks for the old school throwback. 1.4mb this morning. Last time I complained about poor speed and instability, it took WEEKS for technical to come back and they gave me a list of a thousand things to do before they’d help further. Brilliant.

• 
  Andy Horner-Glister (@AndyHornerGlist) reported 10 minutes ago

  @Hyperoptic e14 awful signal pay for 1gb and currently 4mb download, complete waste of money

• 
  GlastoTraffic (@Glasto_Traffic) reported 14 minutes ago

  @Elivance09 @Hyperoptic my 900mb down and 900mb up seemed ok. I think it's faster than see tickets internet they have their servers connected to though.. ;)

• 
  Chandru Bhojwani (@ChandruBhojwani) reported 16 minutes ago

  @Hyperoptic hi. I’ve lost my internet in the W2 area. Are you have any issues?

• 
  Shinyshaun (@shinymuscles) reported 17 minutes ago

  @Hyperoptic second outage in a month. Last one, 6 hours, no apology, no compensation. This one 3 hours and counting. E1 5GA

• 
  B B (@BB23764309) reported 29 minutes ago

  Absolutely awful service from @Hyperoptic. After now 49 days of waiting for installation, I’ve just been told by one of their agents ‘all we can do is wait’. Terrible.

• 
  James (@JJamesyytheGOD) reported 29 minutes ago

  Hyperoptic is pretty terrible smh

• 
  jimmyb (@thebish316) reported 30 minutes ago

  @AtM0StF34r @Hyperoptic @HyperopticCS Same with me, got download speed of 0.1mb on a 500mb service. Was fine last night, nothing this morning. According to website the service is normal in my area