Hyperoptic outages and service status in Basildon, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basildon, England
The most recent Hyperoptic outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 1 month ago |
|
Chelmsford
|
Internet | 3 months ago |
|
Upminster
|
Internet | 1 year ago |
|
Gravesend
|
Internet | 1 year ago |
|
Upminster
|
Internet | 1 year ago |
|
Dartford
|
Wi-fi | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Nicholls (@jamesjnicholls) reportedNearly at 8 hours of outage now. Shocking @Hyperoptic
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Paul Thompson (@tommo_68) reported@Hyperoptic How will users contact you when your Internet isn't working. Services went down yesterday, and nothing advised by you again. Hopeless company and you don't care
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Jen25Ten01 (@jenka2592) reported@Hyperoptic Appalling service by Hyperoptic!😡 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!
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justin (@jamsmcp) reported@Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤
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Di Kong (@dikong87) reported@Hyperoptic my internet is down. I’m in SE3 area in London.
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David Nicholls (@replicants) reported@Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?
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J Jack (@joyjack) reported@Hyperoptic what's the issue now? 24 hrs unstable network without notice is cruel.
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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M. (@mariucha77) reported@Neverwasneveris @Hyperoptic 6 days without service in SE london
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Uppili Ventures (@uppiliventures) reported@Hyperoptic why say no service issues when we all do not have service right now?