Hyperoptic outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Hyperoptic outage reports came from the following cities: Romford.

City	Problem Type	Report Time
Romford	Internet	17 days ago
Southend-on-Sea	Internet	3 months ago
Chelmsford	Internet	5 months ago
Upminster	Internet	1 year ago
Gravesend	Internet	1 year ago
Upminster	Internet	1 year ago

Community Discussion

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Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  ON🚀 (@heyoncar) reported 23 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Xeu (@Xeu_uk) reported 10 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  M. (@mariucha77) reported 13 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  M. (@mariucha77) reported 14 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  Rob 🇺🇦 (@rsjhayes) reported 15 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  Chris Brown (@chrisbrowndog) reported 16 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  Siddhant patni (@RafaSidwolf) reported 18 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Neil (@NRManc) reported 18 minutes ago

  Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

• 
  Hasim (@Hasimivan02) reported 18 minutes ago

  @Hyperoptic FIX IT

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 19 minutes ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.

• 
  NitroRVL ✪✪✪✪✪➎ (@NitroRVL) reported 24 minutes ago

  @MrRoflWaffles Hyperoptic is awful, go with any BT provider over it