Hyperoptic outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Hyperoptic outage reports came from the following cities: Romford.

City	Problem Type	Report Time
Romford	Internet	2 days ago
Southend-on-Sea	Internet	3 months ago
Chelmsford	Internet	4 months ago
Upminster	Internet	1 year ago
Gravesend	Internet	1 year ago
Upminster	Internet	1 year ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  ON🚀 (@heyoncar) reported 35 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liverpool1207 (@Liverpool1207) reported 38 seconds ago

  @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?

• 
  Liverpool1207 (@Liverpool1207) reported 7 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  justin (@jamsmcp) reported 7 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Kurt Robson (@KurtRobsonn) reported 12 minutes ago

  So @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd ‘working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !

• 
  Kate (@katefalkingham) reported 14 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 21 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  Twiggy (@heyimtwiggy) reported 22 minutes ago

  @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 25 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

• 
  karen thompson (@karenthompson52) reported 27 minutes ago

  @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 27 minutes ago

  How has @Hyperoptic told me I'm second in the queue for them only to keep me on hold for 20 mins. First day of service and theres no internet lol.... looks like ill be finding another provider