Hyperoptic outages and service status in Basildon, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basildon, England
The most recent Hyperoptic outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 2 months ago |
|
Chelmsford
|
Internet | 3 months ago |
|
Upminster
|
Internet | 1 year ago |
|
Gravesend
|
Internet | 1 year ago |
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Upminster
|
Internet | 1 year ago |
|
Dartford
|
Wi-fi | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Brown (@chrisbrowndog) reported@Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service
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Darren Symons (@DarrenSym) reported@Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!
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Lidia Cantele (@CanteleLidia) reported@Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!
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Ryan 🤠 (@Slimothy_James) reportedIntermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.
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AbPMet (@AbPMet) reported@Hyperoptic Still down SE18. Down since yesterday 7:20pm
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BoabyBimmer (@BoabyBimmer) reported@Hyperoptic so internet down for hours - what’s the update??
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.