Hyperoptic Outage Report in Basildon, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Hyperoptic outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Singh
(@harrysingh_uk) reported
@HyperopticCS @Hyperoptic No internet, kids can’t do their homework. Any reason for the outage in the Hayes UB3 area?
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Ayoub Nassiri
(@ayoubn07) reported
@HyperopticCS In SW6 there’s also no internet since this morning. I’ve been trying to connect with the Customer Support team via the chat. However, your website automatically shuts down the chat message after waiting for more than 30mins in the queue. Overall, frustrating! @Hyperoptic
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Dave Spurs
(@Difarent) reported
How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic
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Vikram Bharwani
(@wiqram) reported
@Hyperoptic - your internet has been down since the last hour or two. Any updates?
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@kelsveil #FBLC
(@Kelsveil) reported
@Hyperoptic been waiting on your phone line for 1 hour I've had no internet since 7am. I'm aware there is a outage but could you let customers know how long it maybe. Your phone lines are also chocker
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Michael Gallagher
(@seventh7rainbow) reported
@rayaleksandr @Hyperoptic Planned outage you were warned about? If not, do contact them, Ray. My service somehow managed to turn itself off recently. I phoned them and they restored it in minutes.
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Melanie Wahnon
(@MissMarch76) reported
@Hyperoptic It shouldn't yet we haven't had internet since 8.30am and no update from your customer services.
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Lars
(@Ask102) reported
@HyperopticCS What is going on???? No service or updates for hours!!!! How can most of London have no internet for so long?? @Hyperoptic #london
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Satty Lola
(@Satty7) reported
Internet down @Hyperoptic in Surrey? KT12 Postcode???
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Al Crypone
(@Al_Crypone) reported
@HyperopticCS After another unhelpful interaction via DM (I’m seeing a trend here). No resolution to the problem. Still waiting a week to get some help from a technician. #hyperoptic are useless