Hyperoptic

Hyperoptic Outage Report in Basildon, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Basildon, Essex, England 03/13/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • samuelfurniss Sam Furniss (@samuelfurniss) reported

    @jcwhall @Hyperoptic It is. I'm in Field House Wasn't sure how wide the problem went.

  • gaurav_sr13 Gaurav (@gaurav_sr13) reported

    @Hyperoptic @HyperopticCS Your team has no time to update on call or on support ticket. Already fed up with this kind of attitude. You are happy to send me bill even before starting the services, but have no time to make it up and running. I cannot chase any more.

  • lfc_mm79 Michael (@lfc_mm79) reported

    @Hyperoptic hello the connection to the broadband has been down for over 2 hours. Se16 area

  • DEMIGOD_ROB DEMIGOD_ROB (@DEMIGOD_ROB) reported

    @Hyperoptic @Hyperoptic internet is down again in the N7 area of London. Can you confirm what the problem is and when this will be resolved?

  • ChrisWi47631283 Chris (@ChrisWi47631283) reported

    @Hyperoptic hello 5th outage in 6 weeks in London N7, yet no real communication or offer of compensation. You don't answer the phone and emails take minimum 2 days for response. You're not getting alot right ... Tweeting via 5g of course.

  • ananthjk Ananth.J.K (@ananthjk) reported

    Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.

  • PhillipJ1991 Phillip Williams (@PhillipJ1991) reported

    @Hyperoptic Please tell me you're expanding to the WA4 postcode soon. Save me from my terrible and overpriced internet 😭😭😭

  • Oluwxfemi Ragnar Lothbrok (@Oluwxfemi) reported

    @Hyperoptic your internet goes down far too often! Kmt

  • Uklawyer123 Mrlaw (@Uklawyer123) reported

    @freetoswitch Will you be campaigning to end your early termination charges too? Particularly where you're unable to service a customer in their new home due to the lack of @Hyperoptic infrastructure in that area..

  • froggyfoots Frog 🐸 (@froggyfoots) reported

    @jemmaphysics @Hyperoptic One month?! 😱 We're 10 days into waiting for our '15 minutes to set up' hyperoptic Internet in our new house and the customer service has been shocking We've given up and gone with EE!