Hyperoptic outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Hyperoptic outage reports came from the following cities: Chelmsford.

City	Problem Type	Report Time
Chelmsford	Internet	1 month ago
Upminster	Internet	11 months ago
Gravesend	Internet	1 year ago
Upminster	Internet	1 year ago
Dartford	Wi-fi	1 year ago
Romford	Internet	1 year ago

Community Discussion

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Hyperoptic Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  ON🚀 (@heyoncar) reported 6 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 5 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  Uppili Ventures (@uppiliventures) reported 12 minutes ago

  @Hyperoptic why say no service issues when we all do not have service right now?

• 
  Sean Geraghty (@cedarmaster) reported 14 minutes ago

  @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic

• 
  Shivers (@CicomoNosca) reported 19 minutes ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

• 
  Janaka Abeywardhana (@janaka_a) reported 19 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  RIFFAAA. (@sherifafafahh) reported 20 minutes ago

  @Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

• 
  Mark Hills (@markhills205) reported 21 minutes ago

  @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

• 
  Rameez Kaleem (@RameezKaleem) reported 22 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  Eddie (@EddieMakesGames) reported 22 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  Katherine Lovell (@katherinelovell) reported 23 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!