KCOM

KCOM Outage Report in Pontefract, City and Borough of Wakefield, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Pontefract, City and Borough of Wakefield, England 08/23/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Phone (9%)

    Phone (9%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent KCOM outage reports came from the following cities: Normanton and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

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KCOM Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • StevenKerry6 Steven Kerry (@StevenKerry6) reported from Pontefract, England

    @bobbihadg Tbf he's never played at this level or seen Kcom full

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • mrfavus Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported

    @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

  • Recordings24 24 Karat Recordings (@Recordings24) reported

    @KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing

  • MikeHorsfield1 Mike Horsfield (@MikeHorsfield1) reported

    @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

  • Bradley1Scott Scott Bradley (@Bradley1Scott) reported

    @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

  • KCOMhome KCOM (@KCOMhome) reported

    @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

  • steviee_p Steve Parker (@steviee_p) reported

    @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

  • DawsonsLeftPeg Error404 (@DawsonsLeftPeg) reported

    @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

  • indianasc0nes hc (@indianasc0nes) reported

    @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

  • albertj485 Albert  (@albertj485) reported

    @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

  • MelJBroo Mel Brooker 🐝 (@MelJBroo) reported

    @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!