KCOM outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  matt 🇮🇳 (@vorny_twts) reported 30 minutes ago from Newport, England

  If there isn’t a club statement from Hull by the morning, their fans should march down to the KCOM and protest imo.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@Droid_1989) reported 4 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  Ryan Beeley (@RazzaB3) reported 10 minutes ago

  @KCOMhome is kcom down can't get online and same for some friends around east hull

• 
  mimi ☁️ (@dokjaqz) reported 12 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  Merlot&Shiraz (@Merlot1109) reported 12 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Bean. 🍇 (@HLJOHNO) reported 14 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

• 
  hc (@indianasc0nes) reported 14 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

• 
  AJ (@alanjury) reported 19 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  Andy Clark (@andyclark1973) reported 19 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

• 
  Kev (@kevbez1969) reported 21 minutes ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  Paul Reavley (@reavo81) reported 24 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…