KCOM outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  matt 🇮🇳 (@vorny_twts) reported 5 minutes ago from Newport, England

  If there isn’t a club statement from Hull by the morning, their fans should march down to the KCOM and protest imo.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Shaw (@s14awy) reported 4 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Rach (@dinkyrach) reported 5 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

• 
  Mike Covell (@MikeCovell) reported 5 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  StoryGlory81 (@triggersbroom17) reported 9 minutes ago

  @bragginghull Is it time to get a sports psychologist in to address our dreadful home form (although I’ve never felt like the Kcom/MKM has ever felt like home). Last season I can take, but this season seems to be a burning issue.

• 
  D🅰️z (@JellyTotPixel) reported 10 minutes ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

• 
  Jon Kirby (@JonKirby1974) reported 11 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Jeanniebabe 💙 (@g01dy) reported 16 minutes ago

  @KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• 
  Mike Horsfield (@MikeHorsfield1) reported 22 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Ben (@BenGardner44) reported 22 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome

• 
  Traceymac1964 (@tramac1964) reported 24 minutes ago

  @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.