KCOM

KCOM Outage Report in Kettering, Northamptonshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kettering, Northamptonshire, England 12/25/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • AdmiralAtomicTV Admiral Atomic (@AdmiralAtomicTV) reported

    @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom

  • paulbowler60 Paul B (@paulbowler60) reported

    @RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬

  • ThePlaanetThief 🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported

    Kcom are absolute dog shite idk how there's so many issues constantly

  • KCOMhome KCOM (@KCOMhome) reported

    @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

  • indianasc0nes hc (@indianasc0nes) reported

    @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

  • TigeraxGG Tigerax (@TigeraxGG) reported

    Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

  • itzashley06x Ashley 🔶 (@itzashley06x) reported

    Never mind, it’s KCOM doing maintenance work 🙄

  • ChrisJa53783666 Chris Jackson (@ChrisJa53783666) reported

    @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

  • tramac1964 Traceymac1964 (@tramac1964) reported

    @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

  • indianasc0nes hc (@indianasc0nes) reported

    @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom