KCOM

KCOM Outage Report in Kettering, Northamptonshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kettering, Northamptonshire, England 11/26/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Why would you put infrastructure in without knowing you have a viable customer base 1st? That was the whole point of them approaching KCOM to rent out some of its capacity. Yes it would cost a lot, no denying that but you can't tell me it wouldnt be made back.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.

  • spencer68 Spencer Dixon (@spencer68) reported

    @Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive BT/Virgin TRIED to rent kcom lines to offer the city more options years back. Kcom offered an extortionate deal. Thats how they got round an investigation by the Communications Ombudsman. Its not viable for them to put in infrastructure without the customer base already there.

  • Thelikesofhull “The likes of Hull City” blog (@Thelikesofhull) reported

    @SATiger75 Yeh the fans were good. “Your support is ******* ****” sang the millwall fans who brought 350 to the kcom, average the same as us this season whilst chasing the play offs and forgot to sing first half…

  • craigpullman craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • Old_GrandpaJoe Old Grandpa Joe — Joe Collins (@Old_GrandpaJoe) reported

    @lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible

  • jo12525637 Bryan Jones (@jo12525637) reported

    @KCOMhome well, very poor first impression of KCOM. Install day and no internet. Frustratingly, they knew there was an issue a week and a half ago and neither told me or sorted it. I now have a new box with flashing lights that does nothing.