KCOM outages and service status in Hove, England

Problems in the last 24 hours in Hove, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tigerax (@TigeraxGG) reported 2 minutes ago

  **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

• 
  ItsJustJosh (@Craucoes) reported 10 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  Paula Burnby (@BurnbyPaula) reported 12 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 13 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Jordan Tyson (@jordantyson92) reported 15 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  Richard Bradbury (@RichardMarkBrad) reported 17 minutes ago

  Do not renew your contract if you use @KCOM. The contract will continue anyway, but if you renew and then terminate the contract, you will be subject to draconian termination fees.

• 
  Jon Kirby (@JonKirby1974) reported 18 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Michael (@MikeeP1981) reported 21 minutes ago

  @KCOMhome issues hu89 area net been on n off red light router , saw kcom vans around d earlier but left since went off

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 22 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Joseph daniel foster (@DanielDanny4755) reported 23 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM