KCOM outages and service status in Finchley, England

Problems in the last 24 hours in Finchley, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Finchley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Finchley, England

The most recent KCOM outage reports came from the following cities: Harringay, and Enfield Town.

City	Problem Type	Report Time
Harringay	Wi-fi	8 days ago
Enfield Town	Internet	1 month ago
Harringay	Internet	5 months ago
Barnet	Internet	6 months ago
Stanmore	Internet	7 months ago
Cricklewood	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goodmeister (@goodmeister) reported 2 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  sue york (wright) (@lilminx1966) reported 2 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  Merlot&Shiraz (@Merlot1109) reported 4 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Michael (@MikeeP1981) reported 5 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  Chris Shaw (@s14awy) reported 6 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Mark Newton (@ragandboneman) reported 7 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  Paula Burnby (@BurnbyPaula) reported 8 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  Chris Shaw (@s14awy) reported 10 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  tils🧡🖤 (@T1LLYYYYY_) reported 13 minutes ago

  love kcom going down every 2-3 business days

• 
  Sam Reed (@tehreedy) reported 13 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers