KCOM outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Ian Swatman (@ianswatman) reported 1 minute ago from Sturry, England

  Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

• 
  Ian Swatman (@ianswatman) reported 21 minutes ago from Canterbury, England

  @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Peacock (@neilmpeacock) reported 2 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Mark Newton (@ragandboneman) reported 3 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  James 🎗 (@jameskwiths) reported 4 minutes ago

  Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

• 
  Mike Horsfield (@MikeHorsfield1) reported 8 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Gareth smith (@Gareth416) reported 10 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  Jon Kirby (@JonKirby1974) reported 10 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Steve Parker (@steviee_p) reported 12 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

• 
  Jordan Tyson (@jordantyson92) reported 12 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 14 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  . (@hcityafc) reported 21 minutes ago

  @kcom internet gone down west of the river by looks of it #uptherobins