KCOM

KCOM Outage Report in Canterbury, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 12/08/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KCOMhome KCOM (@KCOMhome) reported

    Update: Our engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

  • trevtricky Trevor Jones (@trevtricky) reported

    KCom down again. Such expensive rubbish!!

  • weareability Ability IT (@weareability) reported

    If you're having internet issues in #Hull at the moment, you're not alone. KCOM are currently having an outage.

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome

  • KCOMcare KCOM Care (@KCOMcare) reported

    @ChrisGilleard We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • KCOMhome KCOM (@KCOMhome) reported

    @AlanClark_ We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • Adam_Pablo Adam Pownall 🌱 (@Adam_Pablo) reported

    As KCOM is down for the whole of Hull are we all going for an early Friday pint?

  • payne13131 Ian_Aka_PaYne (@payne13131) reported

    @KCOMhome Wtf Kcom we cannot even call atm…

  • davethetekkie Dave Allanach (@davethetekkie) reported

    The VDSL line at the new house is running at a staggeringly poor 6.9Mb/s down… my 4G connection is showing 2/4 bars and I’m getting 4Mb/s on my phone. That KCOM FTTP connection point outside is looking more attractive by the second.

  • pxrtyscenegames nat 🌻 (@pxrtyscenegames) reported

    My internet cut out halfway through but I managed to catch most of it (thnx KCOM), I am soooo excited for this update, it's adding so many things that I've been missing I'm just 🥰🥰🥰🥰