KCOM

KCOM Outage Report in Canterbury, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 03/17/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Tigercroup Paul (@Tigercroup) reported

    @HullCity Don’t stress people, sending 160 emails down a KCOM line could take 3 hours. Hold tight. 😬😬

  • markjwt Mark Taylor (@markjwt) reported

    @KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today

  • ralphchops Ralphchops™ (@ralphchops) reported

    @TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases

  • chris_feast Chris Feast (@chris_feast) reported

    @KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!

  • adamkendo adam kendrick (@adamkendo) reported

    Tomorrow is the first time I'll be back at the kcom since losing my dad 3 years ago...going to be strange, but I'm sure he will be there with me cheering on the boys on a weekend we should never forget the people who sacrificed so much for us to be able to do what we do.#HCAFC 🐯

  • HullKRSid Sid Craven 🏉 (@HullKRSid) reported

    @vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.

  • okayjyy 00000000000007777 (@okayjyy) reported

    Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka

  • Kirstylu29 Kirsty H (@Kirstylu29) reported

    Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom

  • Daveayres62 DJPA (@Daveayres62) reported

    @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

  • steventraff83 Steve Trafford (@steventraff83) reported

    @TruthTalkingMav It’s become principal with me now twice I’ve tried to buy the cheaper tickets for the games at Kcom for the website to tell me they’re sold out and had to buy more expensive tickets, the whole ticket situation has been terrible it’s just typical RL shooting itself in the foot