KCOM

KCOM Outage Report in Canterbury, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 01/29/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • rainbowkate1989 hummingbird (@rainbowkate1989) reported

    @KCOMhome is anyone having problems with kcom Internet?

  • Dying_Snail Darren (@Dying_Snail) reported

    @KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?

  • Carl10353045 Carl (@Carl10353045) reported

    @KCOMhome when my Internet not working I still get charged.when you say I haven't paid my bill I still get stressed...when it's kcom fault I get charged 7.50 customer service my arse

  • hullrickshaws Neil (@hullrickshaws) reported

    @vicwhittamITV I went into KCOM last week and told them I want to cancel my £45 per month internet. I told them I was moving to Connexin for £25 per month. Suddenly, they could do it for £30 per month. Amazing?

  • SamanthaJaggar samantha jaggar (@SamanthaJaggar) reported

    @kcom wtf your guy has said he can dig up outside my house till 11pm at night

  • FCMonkey1982 FC Monkey (@FCMonkey1982) reported

    @kesXIII @dantomlinson92 Sick of hearing about " fortress kcom " do it then ,look like you give a ****!

  • AndrewN77197386 Andrew North (@AndrewN77197386) reported

    Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?

  • teddsmedia04 teddsmedia04 (@teddsmedia04) reported

    @KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks

  • Jomeimei421 🌻mei | ceo of yoohankim (@Jomeimei421) reported

    KCom individually come to their own conclusions about TWSA, and though they were all shocked initially, they realize KDJ probably needs the most comforting So he’s just sitting there, braced for the slap in the face, and gets confused and anxious and guilty when it never comes

  • ItsDuddits Duddits II (@ItsDuddits) reported

    @Pijinnn_ Im from Hull and we are super lucky, we get 1gb down 200 up we cant get virgin, sky or BT just Hull's own company KCOM. Consider a move to Hull.... lol