KCOM

KCOM Outage Report in Canterbury, Kent, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 01/02/2026 02:50

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • albertj485 Albert  (@albertj485) reported

    @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

  • ric_ako Ricako (@ric_ako) reported

    @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

  • HLJOHNO Bean. 🍇 (@HLJOHNO) reported

    DAMN IT KCOM

  • Patrice_Supply Patrice (@Patrice_Supply) reported

    @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

  • ChrisJa53783666 Chris Jackson (@ChrisJa53783666) reported

    @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

  • itzashley06x Ashley 🔶 (@itzashley06x) reported

    Never mind, it’s KCOM doing maintenance work 🙄

  • ChrisJa53783666 Chris Jackson (@ChrisJa53783666) reported

    @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

  • ChelseaNick25 Nick (@ChelseaNick25) reported

    @KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.

  • tramac1964 Traceymac1964 (@tramac1964) reported

    @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

  • Jim_Baconnaise Jim Bacon (@Jim_Baconnaise) reported

    Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare