KCOM

KCOM Outage Report in Canterbury, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 12/05/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • brianma68 Brian M A (@brianma68) reported

    @KCOM why are my down load speeds so low?

  • Rob_Baxter_ The black cloud (@Rob_Baxter_) reported

    @Super6 First Boothferry Park Last KCOM Best Anfield worst Vetch field

  • yadlen_ elongated muskrat (@yadlen_) reported

    Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.

  • ceeing42 CI🇪🇺👍 (@ceeing42) reported

    @Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.

  • markcass13 Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • enjoysilences And another thing... (@enjoysilences) reported

    @EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.

  • orangarnold Hannah (@orangarnold) reported

    @AAEmmerson @miss_s_b I'm with KCOM (living in Hull problems) but have been mildly curious

  • MikeCovell Mike Covell (@MikeCovell) reported

    KCom is that slow I've just had a notification telling me that the Battle of Hastings is about to start.

  • davelee1968 Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.

  • ytevo79 Psygnosevo (@ytevo79) reported

    @FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs