KCOM

KCOM Outage Report in Canterbury, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 12/05/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilRudderforth Phil Rudderforth (@PhilRudderforth) reported

    @bazdjcooper Considering the state of ours Baz, we'll have no room for complaint. Ah well, the egg-chasers will sort the KCOM out in a couple of weeks' time...

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • adamjennison Adam Jennison (@adamjennison) reported

    Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay

  • millsydj pete mills (@millsydj) reported

    @Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • CharliePMullan Charlie P Mullan (@CharliePMullan) reported

    Thanks @KCOMhome, 5 more days not been able to work properly due to your sub standard service. You can’t send an engineer out to fix this because of Covid, but you can send engineers out to install services for new customers. Anyone else spot the flaw in that? #KCOM

  • JoshLongden1997 Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    Scoring at home the problem, however. #hcafc have netted 49 in L1 - 15 at the KCOM and 34 on the road.

  • nai_shunn Nai⁷🌙 (@nai_shunn) reported

    uh wtf is happening here on kcom?! WHSUSBS