KCOM Outage Report in Canterbury, Kent, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (26%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Ian Swatman
(@ianswatman) reported
from
Sturry, England
Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.
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Ian Swatman
(@ianswatman) reported
from
Canterbury, England
@TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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The Co-operative Bank UK
(@CooperativeBank) reported
@pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2
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The Co-operative Bank UK
(@CooperativeBank) reported
@JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie
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Mags
(@MrsMags_C) reported
@KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….
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Laurence Howe
(@Laurenc53826262) reported
@CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.
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Gasmaned1957
(@EnergasLtd) reported
@CooperativeBank So your issue must be affecting KCOM in Hull ?
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The Early Tigers
(@TigersEarly) reported
@1904Irrelevants where Kcom is now down Carr Lane
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Hoppers
(@HoppersHopkins) reported
@mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2
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The Co-operative Bank UK
(@CooperativeBank) reported
@KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris
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KCOM
(@KCOMhome) reported
@JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.