KCOM outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Ian Swatman (@ianswatman) reported 20 minutes ago from Sturry, England

  Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

• 
  Ian Swatman (@ianswatman) reported 44 minutes ago from Canterbury, England

  @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Bedford (@lukebed79) reported 8 minutes ago

  @ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper

• 
  Mike Covell (@MikeCovell) reported 11 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  evie 🌗 (@Pivotless) reported 11 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  Bean. 🍇 (@HLJOHNO) reported 13 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

• 
  Tosh&Piffle (@t__and__p) reported 20 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Becky 🐝 (@Beccaa_Booo) reported 21 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Neil Peacock (@neilmpeacock) reported 22 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  MotherOfFestiveDragons 🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported 23 minutes ago

  @JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x

• 
  Mark Newton (@ragandboneman) reported 23 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  lin 💥 (@HWNGKKYU) reported 25 minutes ago

  @yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO