KCOM

KCOM Outage Report in Canterbury, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 05/18/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MyKayThoughts Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • chnify mz 🍀 (@chnify) reported

    my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known

  • dominharvia Dom Harvey (@dominharvia) reported

    @ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB

  • WillSnell1 Will Snell (@WillSnell1) reported

    @TalkTalk But you can stop the charges to people with fixed contracts, if you need to charge more than new contracts should be higher and new customer’s shouldn’t be getting any discounts for joining. I am totally ashamed of your company now, I might as well go with kcom full fibre now,

  • dazzahatty Darren Hatfield (C) 🐯🥳🍾🥂 (@dazzahatty) reported

    @brfctom @bensonsforjerry @tonifcbarca That was the bane of my life last season. Can't wait to go back to KCOM now MKM. Been too god damn long. Painful!

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • david_weston4 David Weston 🏆🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@david_weston4) reported

    @HullCity Will never be the same as the KCOM and the KC 😭

  • Joshstevoo Stevo (@Joshstevoo) reported

    Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!

  • _falky James Falkingham (@_falky) reported

    @Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here