KCOM outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Ian Swatman (@ianswatman) reported 30 minutes ago from Canterbury, England

  @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

• 
  Ian Swatman (@ianswatman) reported 32 minutes ago from Sturry, England

  Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItsJustJosh (@Craucoes) reported 5 seconds ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 10 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  Alan Hemingway (@alanacct) reported 15 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 19 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Andrew Ross (@Andy_Ross1962) reported 23 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  Adam (@Cardinal_Malt) reported 26 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Steve Withill (@SteveWithill) reported 27 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  Patrice (@Patrice_Supply) reported 29 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 30 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

• 
  Mark Newton (@ragandboneman) reported 32 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !