KCOM outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Ian Swatman (@ianswatman) reported 41 minutes ago from Canterbury, England

  @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

• 
  Ian Swatman (@ianswatman) reported 49 minutes ago from Sturry, England

  Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 14 seconds ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

• 
  mark dawson (@dogster24) reported 19 seconds ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• 
  Anthony Blanchard (@AntBlanchard34) reported 1 minute ago

  All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

• 
  Tom (@brokenviolin83) reported 5 minutes ago

  Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

• 
  Neil Peacock (@neilmpeacock) reported 5 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Traceymac1964 (@tramac1964) reported 5 minutes ago

  @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

• 
  Joseph daniel foster (@DanielDanny4755) reported 8 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Sam Reed (@tehreedy) reported 14 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Les (@MartinTwigs68) reported 18 minutes ago

  Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic

• 
  Neil Peacock (@neilmpeacock) reported 21 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔