KCOM

KCOM Outage Report in Canterbury, Kent, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Canterbury, Kent, England 03/20/2026 07:10

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.

  • ianswatman Ian Swatman (@ianswatman) reported from Canterbury, England

    @TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlie61430377 Charlie Holden (@Charlie61430377) reported

    @RoperCallum Could of been worse could of sat for 80 mins in kcom watching one of the worst, boring and **** performances I’ve ever seen.

  • jongyungi meags (@jongyungi) reported

    @KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM

  • JR80293548 Justin (@JR80293548) reported

    Barry & Terry giving it big licks about Walmsley, and the guy is very good. But I just remember Setaimata Sa folding him at the KCom a few years back. Never came back on.

  • pxrtyscenegames nat 🌻 (@pxrtyscenegames) reported

    My internet cut out halfway through but I managed to catch most of it (thnx KCOM), I am soooo excited for this update, it's adding so many things that I've been missing I'm just 🥰🥰🥰🥰

  • HelenMDirector Helen Garnett MD 🎶❤️ (@HelenMDirector) reported

    I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

  • Tosh_ag Tosh_ag (@Tosh_ag) reported

    @KCOMhome The only thing slowing me down is KCOM they transfer me to 300 from 200 and I get a extra 20MBPS,

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate

  • andytofton Andrew (@andytofton) reported

    @bbcburnsy KCOM are very expensive, the network is owned by KCOM and not Openreach so does not have to offer wholesale prices to other providers,on the plus side we have FTTP and not FTTC

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks