KCOM

KCOM Outage Report in Cannock Chase, Staffordshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Cannock Chase, Staffordshire, England 03/19/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • hcafcBen Ben (@hcafcBen) reported from Cannock Chase, England

    When the Allams **** off and fans actually come back to the KCOM.

  • bf_hcafc Benedict (@bf_hcafc) reported from Cannock Chase, England

    This guys actually so obsessed we get it you took shit support to the KCOM a week ago have you got nothing better to speak about on this platform.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • butchsekab Rosemary Pearman nee Bakes (@butchsekab) reported

    @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

  • Pivotless evie 🌗 (@Pivotless) reported

    it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

  • BurnbyPaula Paula Burnby (@BurnbyPaula) reported

    @jobrady68 @KCOMhome Appalling service from Kcom

  • PitchersDrummer BritpopDrummer (@PitchersDrummer) reported

    @KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

  • jezrileyfrench Jez riley french (@jezrileyfrench) reported

    @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

  • vikingphotoyork Viking Photography York (@vikingphotoyork) reported

    @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

  • jill_hb JillHB (@jill_hb) reported

    @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

  • RileyAsari Kermit Sama (@RileyAsari) reported

    @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

  • AlGradwell Al Gradwell (@AlGradwell) reported

    @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

  • alanjury AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.