KCOM

KCOM Outage Report in Cannock Chase, Staffordshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Cannock Chase, Staffordshire, England 02/04/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • hcafcBen Ben (@hcafcBen) reported from Cannock Chase, England

    When the Allams **** off and fans actually come back to the KCOM.

  • bf_hcafc Benedict (@bf_hcafc) reported from Cannock Chase, England

    This guys actually so obsessed we get it you took shit support to the KCOM a week ago have you got nothing better to speak about on this platform.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesStart10 JimToFriends (@JamesStart10) reported

    Internet still down in Hull FFS KCOM 👿

  • KCOMcare KCOM Care (@KCOMcare) reported

    @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • Mikerz_44 Michael Reed (@Mikerz_44) reported

    FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom

  • KCOMhome KCOM (@KCOMhome) reported

    @rseHoyle We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • enjoysilences And another thing... (@enjoysilences) reported

    @EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.

  • davelee1968 Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.

  • davelee1968 Dave Lee (@davelee1968) reported

    Been trying to download a 6.5GB file since 8:30 this morning. The connection to the internet has dropped out about 9 or 10 times. KCom service has been very erratic and shite for several weeks now and it’s actively ******* up my work.

  • PincottDale Dale Pincott (@PincottDale) reported

    @willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.

  • oclulouthinator louthinator (@oclulouthinator) reported

    @KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.

  • DanielDanny4755 Joseph daniel foster (@DanielDanny4755) reported

    @ElsaH91 @KCOMhome That area includes ours #AnlabyRd No joy trying to phone #KCOM on their help-line ( I give up after the 4th attempt) they hung up on me twice It’s back on now