KCOM outages and service status in Barnstaple, England

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Barnstaple, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@Droid_1989) reported 9 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

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  TRUTHS ALWAYS (@cybertruckSly) reported 11 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

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  Mark Newton (@ragandboneman) reported 11 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  Jez riley french (@jezrileyfrench) reported 11 minutes ago

  @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

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  Jeanflambé 🇪🇺 (@jongibbins) reported 23 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

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  MrHuggy (@mrhuggy) reported 26 minutes ago

  @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

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  hc (@indianasc0nes) reported 28 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

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  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 32 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

• 
  Joseph daniel foster (@DanielDanny4755) reported 32 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Tesla Owners Silicon Valley (@teslaownersSV) reported 32 minutes ago

  BREAKING: Starlink has received another major regulatory win in the UK. 🇬🇧 The UK's communications regulator, Ofcom, has confirmed that Starlink qualifies as a viable broadband alternative under the country's 10 Mbps Broadband USO rules. • Confirmation provided directly to ISPreview • Properties with affordable Starlink access may no longer be eligible for a USO connection from BT or KCOM • Some USO requests have already been declined because Starlink service was available • Ofcom previously said lower-cost Starlink plans reduced the number of underserved premises to around 4,000 The decision further reinforces Starlink's role as a trusted broadband option for rural and hard-to-reach communities.