KCOM Outage Report in Barnstaple, Devon, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (61%)

2. 

   Wi-fi (26%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• BritpopDrummer (@PitchersDrummer) reported 6 minutes ago

  @KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

• Barley (@Peterbarley91) reported 7 minutes ago

  Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom

• Janine Gosling (@RadioJanine) reported 9 minutes ago from City of Kingston upon Hull, England

  @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

• DJPA (@Daveayres62) reported 12 minutes ago

  @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

• Sue Vickerman (@vickerman_sue) reported 13 minutes ago

  @jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍

• Bricknell Brewery (@BricknellBeers) reported 15 minutes ago

  @WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.

• 🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦 (@dan1el88) reported 16 minutes ago

  @bluewhitewall @babarahmangh Reading will be nowhere near the playoffs come end of season, worst team I've seen at Kcom followed by the worst ref. Best team lost.

• Joanne Hudgell (@jo_hudgell) reported 22 minutes ago

  No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?

• Natasha Smithson (@Nasmith40) reported 28 minutes ago

  @KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .

• Pippa Robson (@PippaJRobson) reported 32 minutes ago

  @KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!