KCOM Outage Report in Barnstaple, Devon, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (63%)
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Total Blackout (17%)
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Wi-fi (17%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanflambé 🇪🇺
(@jongibbins) reported
Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...
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James Lockwood
(@EnfieldTiger) reported
@lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason
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mark dawson
(@dogster24) reported
from
City of Kingston upon Hull, England
@bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...
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MotherOfFestiveDragons 🐝👩🏼🎓🇪🇺🦖
(@HullMichelle75) reported
@JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x
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Ben
(@BenGardner44) reported
You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome
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bingbong
(@flibberdigibert) reported
@KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.
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Chris Dent
(@dentchris93) reported
@wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳
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lee opie
(@leemelonopie) reported
Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull
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Chris Green
(@Chris_P_Green) reported
@angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP
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AJ
(@alanjury) reported
@KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.