KCOM Outage Report in Barnstaple, Devon, England

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Barnstaple, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (56%)
• Wi-fi (27%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kane Fulton (@KaneFulton) reported 1 minute ago

  @thomasforth I worked for Kcom's tech helpdesk pre-fibre availability and it was (at times) the most demoralising role. Hull now has it better than most (albeit pricey). Ironically, I now get only slightly better speeds in central Leeds due to the absence of Openreach down my LS1 street.

• 
  csharpforevermore (@CSharp4EverMore) reported 5 minutes ago

  KCOM Hull really don't learn. Thank goodness for third parties logging issues and making them known. I have been stressing out trying to work from home but not a peep from @KCOMhome @KCOMcare. They let people call their phone lines and wait rather than tweet about issues. >:(

• 
  Humber Teaching NHS Foundation Trust (@HumberNHSFT) reported 7 minutes ago

  We are currently experiencing a technical fault with our CAMHS Crisis telephone number (01482 301701). Please call 01482 259400 until further notice. We are working with KCOM to resolve this issue as quickly as possible and will provide any updates here.

• 
  The Marvell College (@TMCHull) reported 9 minutes ago

  Unfortunately the school telephone lines are currently down, we have KCOM engineers fixing the problem. Sorry for any inconvenience.

• 
  Wesley Wyndam-Pryce (@pryce_wyndam) reported 11 minutes ago

  @KCOMhome Kcom prices are nuts because of monopoly. Poor customer service most of the time

• 
  Taj Ali (@Taj_Ali1) reported 14 minutes ago

  Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.

• 
  KCOM Care (@KCOMcare) reported 19 minutes ago

  @nicknottz @KCOMhome Hi KCOM does not prevent any other ISP from providing service in the city as we are not legally allowed to do so Thanks Sean

• 
  Harry Noble🍋 (@harrynoble__) reported 20 minutes ago

  @Ciaran__od Not a chance. It’s just a farcical idea, you think Kcom internet is ****? Imagine that on a country wide scale.

• 
  Revd David Messer (@MesserStanton) reported 21 minutes ago

  I am paying more for a package from BT as KCOM aren’t the best but BT are so much worse and I never thought that could be beaten but boy they’ve whooped them

• 
  WM Big Local (@WMBigLocal) reported 24 minutes ago

  Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.