KCOM outages and service status in Accrington, England

Problems in the last 24 hours in Accrington, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Accrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

• 
  Mark (@HCAFCMark) reported 11 minutes ago from Blackburn, England

  We were appalling today and fully deserved to lose. However, 1 loss in 11 and for a side who was in the relegation zone less than two months ago, that’s not bad going. The streak was going to end one day, let’s bounce back against Stoke next week at the KCOM. #hcafc

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Newton (@ragandboneman) reported 11 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  Sam Reed (@tehreedy) reported 14 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Jon Kirby (@JonKirby1974) reported 17 minutes ago

  @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

• 
  Chris Shaw (@s14awy) reported 21 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Phil Bagwell (@SupernovaPhil88) reported 24 minutes ago

  God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

• 
  Kev (@kevbez1969) reported 25 minutes ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  Rach (@dinkyrach) reported 29 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

• 
  Mark Adams (@A96740Adams) reported 29 minutes ago

  @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

• 
  Neil Peacock (@neilmpeacock) reported 32 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Les (@MartinTwigs68) reported 32 minutes ago

  My kcom internet is down again