KCOM

KCOM Outage Report in Workington, Cumbria, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Workington, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Workington, Cumbria, England 05/09/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports Near Workington, England

Latest outage, problems and issue reports in Workington and nearby locations:

  • HopperLUFC_ Daniel (@HopperLUFC_) reported from Workington, England

    First stadium: Elland Road Last stadium: KCOM Best stadium: Without bias, Etihad if it was the look of the ground but based on atmosphere/character I’m gonna go with City Ground. Good size, unique and they made some noise against Leeds. Worst stadium: London stadium by far

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ninjawalrus68 Jez Kaye (@ninjawalrus68) reported

    @CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.

  • KCOMhome KCOM (@KCOMhome) reported

    @JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.

  • railton42 CHRIS RAILTON (@railton42) reported

    @bbcburnsy morning David, on behalf of many residents on Victoria Dock, would it be possible for your team to contact Kcom, and ask the “men in suits” why we still haven’t got a Landline, been down since Boxing Day! Absolutely vital for some! Ta!

  • EnergasLtd Gasmaned1957 (@EnergasLtd) reported

    @CooperativeBank So your issue must be affecting KCOM in Hull ?

  • Trampy_ Trampy (@Trampy_) reported

    @TCalpin1 But my service provider is exclusive to my city, it’s Kcom (Kingston Upon Hull Communications)

  • mikebowman999 Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

  • MrsMags_C Mags (@MrsMags_C) reported

    @KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @Kevrich12 Hi Kevrich, I'm sorry you haven't been able to log in. I can assure you, all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2

  • TigersEarly The Early Tigers (@TigersEarly) reported

    @1904Irrelevants where Kcom is now down Carr Lane

  • KCOMcare KCOM Care (@KCOMcare) reported

    @MrsMags_C @CooperativeBank This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.