Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Horne (@KarenHorne2) reported 5 minutes ago

  @LloydsBank I cannot log into my online banking AGAIN!!! This is getting ridiculous now. And yes I’ve tried the app and the website

• 
  James Carlin (@jamescarlin77) reported 6 minutes ago

  @LloydsBank DM I’ve received is completely unacceptable. Contradicts all previous comms and messages from the Social Media team. The issue seems to be Halifax Customers who only have a Credit Card with you no longer being able to see existing or new offers!

• 
  Mick (@mamcgarry) reported 6 minutes ago

  @LloydsBank Your app is down again. Twice this month. I’ve migrated from the Halifax recently. Is this the future I have to look forward to?

• 
  James Carlin (@jamescarlin77) reported 7 minutes ago

  So the move from the @HalifaxBank App to the @LloydsBank went smoothly enough, but now I can't access Cashback Extras 🙄 Clicking the Offers and options 'button' results in a "Sorry, something's gone wrong" error. Does the Customer Services team have any ideas?

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  @CapitaPlc update- they're being slow and so are my lawyers. They're waiting for more people to die. @LloydsBank much have a shitload of complaints about them because the @financialombuds STILL hasn't appointed an investigator to the complaint I made OVER 30 days ago. Modern Britain.

• 
  nk kai (@kaileslie85) reported 14 minutes ago

  @LloydsBank Call instead to resolve as app service not ideal thanks

• 
  Marcella Woodcock (@cellawoody1) reported 15 minutes ago

  @LloydsBank my 78 year old mother was humiliated in your Accrington branch for asking for help checking a potential scam text message. Complaint is in but calling it out on here so others can see the kind of people you employ. It’s not his first complaint either… appalling !!

• 
  Kirsty (@kirstyannex) reported 16 minutes ago

  Hi, I'm having problems online shopping. My payment keeps getting declined, yet there is money in the account and the card isn't frozen. Main concern is I have DDs coming out over the next week, the worry is they won't be paid. Never had an issue when it was Halifax. @LloydsBank

• 
  Susana Stubbs (@susanastubbs) reported 16 minutes ago

  @LloydsBank Absolutely outrageous. I have been trying to make an international payment for 11 days. I have called multiple times and no one has been able to help. You keep telling me to “just keep trying” because, in your words, “it’s not glitching all of the time.” Only banks are able to hold on to money that is not theirs, cause the problem themselves and then provide zero useful customer service. This needs to be resolved immediately. #lloyds #lloydsbank #charlienunn

• 
  James Carlin (@jamescarlin77) reported 19 minutes ago

  @LloydsBank Thanks for the reply, but this information conflicts with information provided by DM. If this is a display issue, regardless impacted Customers are left unable to view and opt in to new offers. There appears to be no alternative (Online Banking doesn’t have the functionality).