Nationwide status: access issues and outage reports

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Dr Rachel Stocker (@RachelStocker) reported 19 minutes ago from Darlington, England

  @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 46 minutes ago from Stockton-on-Tees, England

  Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheridan Birtwistle (@twwooer) reported 7 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Eda Gumush (@cicekeda73) reported 7 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  krupal (@krupalb) reported 9 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Julie (@JulieMelvinator) reported 9 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  Ric M. (@revoraman) reported 10 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  Kleo Sings UK (@KleoSingsUK) reported 13 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  lewis (@LewisBuddle_15) reported 17 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Diana Kimpton (@dianakimpton) reported 21 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  steve WBA (@WbaSteve) reported 22 minutes ago

  @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

• 
  Jagerman (@jagerman213) reported 22 minutes ago

  @AskNationwide I’ve opened a new account and sent money to this account from my old bank account. But I cannot transfer the money back to my original account which is a Lloyds account. It comes up with ‘we are experiencing a technical problem’.