Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wolverhampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wolverhampton, England

The most recent Nationwide outage reports came from the following cities: Birmingham, and Dudley.

City	Problem Type	Report Time
Birmingham	Transactions	9 days ago
Birmingham	Transactions	1 month ago
Dudley	Mobile App	2 months ago
Birmingham	Login	2 months ago
Birmingham	Mobile App	3 months ago
Walsall	Withdrawals	4 months ago

Community Discussion

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Nationwide Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 11 minutes ago from Birmingham, England

  @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

• 
  Natasha (@Natnotanumber) reported 19 minutes ago from Birmingham, England

  @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

• 
  Andrew Smith (@SmAnders32) reported 21 minutes ago from Birmingham, England

  .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

• 
  Sutton_CW (@cj_buzz) reported 35 minutes ago from Birmingham, England

  @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 35 minutes ago from Birmingham, England

  @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

• 
  Emma Swift (@EmmaJayneSwift) reported 40 minutes ago from West Bromwich, England

  @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

• 
  Sam Mckenzie (@VinigaTits) reported 41 minutes ago from Wombourne, England

  @AskNationwide That's no help to me. This is the 3rd time in 3 months this has happend, what does nationwide plan to do to rectify this, I'm not happy at all, I've been left with no gas or elec or food I can't get to work, this isn't good enough

• 
  Andrew (@Anjahida) reported 46 minutes ago from Birmingham, England

  @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

• 
  Sam Mckenzie (@VinigaTits) reported 54 minutes ago from Dudley, England

  @AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank

• 
  Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported 59 minutes ago from Birmingham, England

  @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron Winn (@RonsRant) reported 9 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 14 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

• 
  Jonathan Leigh (@LeighJonathan) reported 21 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Charlie Muggins (@onemrmuggins) reported 23 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 25 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 29 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  Chris Dawson (@ChrisCharlesD1) reported 29 minutes ago

  @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

• 
  Ben Fowler (@BenFowler2) reported 31 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  Darren Woods (@spinneywoods) reported 32 minutes ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service

• 
  Neil Jeffares (@neiljeffares) reported 34 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you