Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Dudley, including 0 direct reports.
- The most common problems reported in this area mention Mobile App and Transactions.
- Mobile App (67%)
- Transactions (33%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Nationwide
Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Nationwide outage reports came from the following cities: Birmingham, Dudley, Bromsgrove, and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Transactions | 17 days ago |
|
Dudley
|
Mobile App | 28 days ago |
|
Bromsgrove
|
Mobile App | 29 days ago |
|
Kidderminster
|
Mobile App | 1 month ago |
|
Bromsgrove
|
Transactions | 1 month ago |
|
Birmingham
|
Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
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Sam Mckenzie (@VinigaTits) reported from Wombourne, England@AskNationwide That's no help to me. This is the 3rd time in 3 months this has happend, what does nationwide plan to do to rectify this, I'm not happy at all, I've been left with no gas or elec or food I can't get to work, this isn't good enough
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Michael Dobbins (@dobbo666) reported from Kidderminster, England@AskNationwide I need to speak to a human being as your chat service is poor
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Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Andrew Smith (@SmAnders32) reported from Birmingham, England.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Sam Mckenzie (@VinigaTits) reported from Dudley, England@AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank
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Natasha (@Natnotanumber) reported from Birmingham, England@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Sutton_CW (@cj_buzz) reported from Birmingham, England@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Andrew (@Anjahida) reported from Birmingham, England@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Michael Dobbins (@dobbo666) reported from Kidderminster, England@AskNationwide And your chat service is poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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can (@KJWXXX) reported@AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times
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Nick (@nick2k7) reported@AskNationwide my debit card is due to expire next month, on your website it mentions you send new cards around 4 weeks before but I’m yet to receive one.
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Miss Tilly And Me (@MissTillyAndMe) reported@AskNationwide @B_DoesThingsYT I cant access my app either. It is timing out.
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Chris Murray (@CJM1871) reported@AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing
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Mr. Growth Guide (@MrGrowthGuide) reported@AskNationwide hello, I hope you can help me. I am trying to get an answer about my mortgage application ref: 123456789. I submitted all requested documents on 15/01/23. Can you please provide an update on its status?
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Vampfree1 (@Vampfree1110228) reported@DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.
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Julie (@JulieMelvinator) reported@AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!
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Robstar 🚀 (@roballport) reported@AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤
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Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported@AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?
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lou🍓 (@crashingoutlou) reported@AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?