Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 1 outage signal in the last 24 hours around Dudley, including 1 direct report.
- The most common problems reported in this area mention Transactions, Mobile App, and Login.
- The most recent signal from this area was received Jul 16, 7:23 AM GMT+1.
- Transactions (33%)
- Mobile App (33%)
- Login (33%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Nationwide outage reports came from the following cities: Wolverhampton, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Mobile App | 20 hours ago |
|
Birmingham
|
Transactions | 24 days ago |
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Birmingham
|
Login | 25 days ago |
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Birmingham
|
Login | 1 month ago |
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Birmingham
|
Transactions | 3 months ago |
|
Birmingham
|
Transactions | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Nationwide Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported from Birmingham, England@AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Andrew (@Anjahida) reported from Birmingham, England@AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!
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Karl Newton Sports Photography (@kwn_photouk) reported from Birmingham, England@AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!
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Sutton_CW (@cj_buzz) reported from Birmingham, England@AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.
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Andrew Smith (@SmAnders32) reported from Birmingham, England.@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!
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Sam Mckenzie (@VinigaTits) reported from Wombourne, England@AskNationwide That's no help to me. This is the 3rd time in 3 months this has happend, what does nationwide plan to do to rectify this, I'm not happy at all, I've been left with no gas or elec or food I can't get to work, this isn't good enough
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Sam Mckenzie (@VinigaTits) reported from Dudley, England@AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank
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Michael Dobbins (@dobbo666) reported from Kidderminster, England@AskNationwide I need to speak to a human being as your chat service is poor
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Michael Dobbins (@dobbo666) reported from Kidderminster, England@AskNationwide And your chat service is poor
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Natasha (@Natnotanumber) reported from Birmingham, England@AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got
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Emma Swift (@EmmaJayneSwift) reported from West Bromwich, England@AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Joshua (@MrMrJoshua) reported@AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.
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Rep74NL (@JohnnyRep74) reported@AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?
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Preye Ababaowei (@PAbabaowei) reported@AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid
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Neil Jeffares (@neiljeffares) reported@AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you
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gazza (@ShaunGaz) reported@JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.
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Fiona Cameron 🇪🇺💚🤍💜🐇🐈⬛🖋 (@fionacamwriter) reported@AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…
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Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!