Nationwide status: access issues and outage reports

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

• 
  Sam Mckenzie (@VinigaTits) reported 15 minutes ago from Wombourne, England

  @AskNationwide That's no help to me. This is the 3rd time in 3 months this has happend, what does nationwide plan to do to rectify this, I'm not happy at all, I've been left with no gas or elec or food I can't get to work, this isn't good enough

• 
  Sam Mckenzie (@VinigaTits) reported 37 minutes ago from Dudley, England

  @AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank

• 
  Michael Dobbins (@dobbo666) reported 43 minutes ago from Kidderminster, England

  @AskNationwide And your chat service is poor

• 
  Emma Swift (@EmmaJayneSwift) reported 43 minutes ago from West Bromwich, England

  @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

• 
  Michael Dobbins (@dobbo666) reported 57 minutes ago from Kidderminster, England

  @AskNationwide I need to speak to a human being as your chat service is poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Reason (@lizreason) reported 5 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  Ash Davidson (@AshDavidsonUK) reported 5 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 12 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  JaxquesRiviera (@JaxquesRiviera) reported 14 minutes ago

  @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

• 
  Jenny Smith (@GoodyActually) reported 15 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

• 
  Diana Kimpton (@dianakimpton) reported 18 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  JA (@IAmMrA) reported 19 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  krupal (@krupalb) reported 21 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Francis Wilcox (@Tel_Wilcox) reported 22 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Tom Morgan (@twmorgan11) reported 22 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'