Nationwide status: access issues and outage reports

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 3 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  David Wooldridge (@ThatDaveW) reported 7 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 13 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 31 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Freeman (@cmdfreeman) reported 1 minute ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  X_eON (@X_eON) reported 2 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Mary (@maryphillips22) reported 4 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Holly 🇺🇦 (@HoZiegler) reported 4 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  james (@jimbo271960) reported 4 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Helairmike (@helairmike) reported 6 minutes ago

  @AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium

• 
  JCB (@Plsdoright) reported 10 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  😈 Angry Goblin ن (@angry_goblin) reported 10 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Jonathan (@jayIFA) reported 19 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.