Nationwide status: access issues and outage reports

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 15 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 48 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  David Wooldridge (@ThatDaveW) reported 48 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 50 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  All Mark (@MarkAll19523693) reported 19 seconds ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Diana Kimpton (@dianakimpton) reported 49 seconds ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Jasmin Keppie (@JasminKeppie) reported 2 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Francis Wilcox (@Tel_Wilcox) reported 2 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Mary (@maryphillips22) reported 3 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  TK (@tonykinsley) reported 7 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  James Eglinton (@RealEggy2023) reported 8 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  Kaleem Aftab (@aftabamon) reported 8 minutes ago

  @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

• 
  steve WBA (@WbaSteve) reported 10 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  Barry O'Neill (@BCJONeill) reported 15 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.