Nationwide status: access issues and outage reports

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 23 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 25 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  David Wooldridge (@ThatDaveW) reported 29 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 55 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 5 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Nick Clitheroe (@NickClitheroe) reported 6 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  lewis (@LewisBuddle_15) reported 6 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 7 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  james (@jimbo271960) reported 7 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 8 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Karen Fage (@kazzafage) reported 9 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  Chris Hicks (@hicks_chris) reported 11 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Christopher Freeman (@cmdfreeman) reported 11 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  gazza (@ShaunGaz) reported 12 minutes ago

  @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.