Nationwide status: access issues and outage reports

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 4 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 10 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 39 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  David Wooldridge (@ThatDaveW) reported 59 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Fage (@kazzafage) reported 4 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  Chrismit (@RadiationSloth) reported 5 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Neil Jeffares (@neiljeffares) reported 8 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Gary Gadsden (@OfGadsden) reported 11 minutes ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as

• 
  kathleen reid (@independencekat) reported 12 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

• 
  louise 🍃 (@louise_crossing) reported 16 minutes ago

  @AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine

• 
  Grey Blackstone (@GreyBlackstone) reported 20 minutes ago

  @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

• 
  Jordan (@jbtrance) reported 21 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  Rachel small (@rachismall) reported 25 minutes ago

  @AskNationwide Why are you so mean to your customers? My dad is palliative but you won’t let me move? Because you lent too much to other houses, yet I’ve been a loyal customer, passed all affordability and have been with you many years - disgusting

• 
  Tom Morgan (@twmorgan11) reported 28 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card