Nationwide status: access issues and outage reports

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 18 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  David Wooldridge (@ThatDaveW) reported 49 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eda Gumush (@cicekeda73) reported 6 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 6 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  will east (@wileast) reported 11 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Phil (@trollied) reported 11 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Mark Sowton (@SowtonMark) reported 15 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Ron Winn (@RonsRant) reported 16 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Tom Morgan (@twmorgan11) reported 20 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Diana Kimpton (@dianakimpton) reported 22 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Michelle Bills (@shellbills) reported 22 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  ianhf (@ianhf) reported 25 minutes ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury