Nationwide status: access issues and outage reports

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 7 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  David Wooldridge (@ThatDaveW) reported 59 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivor Harper (@ivor_park_fin) reported 6 minutes ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  JCB (@Plsdoright) reported 12 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  lm210 (@mm219009) reported 13 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Joy Brooks (@JoyBrooks99) reported 13 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  All Mark (@MarkAll19523693) reported 15 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Sheridan Birtwistle (@twwooer) reported 15 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 18 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  Dollydimple (@Dollydi26969910) reported 19 minutes ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  Diana Kimpton (@dianakimpton) reported 23 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Francis Wilcox (@Tel_Wilcox) reported 25 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔