Nationwide

Is Nationwide down in Winsford, Cheshire West and Chester, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Winsford, Cheshire West and Chester, England 02/10/2026 09:15

February 10: Problems at Nationwide

Nationwide is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • fififm FionaMillar (@fififm) reported

    @AskNationwide What ways can I sign in to my account on the app?

  • richiecroker Richard Croker (@richiecroker) reported

    @AskNationwide Also, I didn't stay on the phone yesterday BECAUSE I WAS TOLD NOT TO AS THE QUICKEST WAY WAS TO LOG THE ISSUE ON THE WEB, otherwise I would have done this yesterday.

  • StveoJ jamie steven FLABIO (@StveoJ) reported

    @AskNationwide With this in mind any chance that NATIONWIDE may not pass further rate rises on to mmbrs with mortgages as you’ve increased my mortgage with 9 rate rises this yr, are unable to help me with an alternate product & you’re not obliged to pass these increases on, it’s not mandatory!

  • richiecroker Richard Croker (@richiecroker) reported

    @AskNationwide I just need some help and advice - half of my house is soaking wet, i'm worried about electrics. Yet nothing from CET at all. Yes I have called the number (currently 102 minute wait), yes I have logged the incident. Absolute radio silence. What do I do? 1/n

  • sj_robinson Stephen Robinson - greener, fairer Chelmsford (@sj_robinson) reported

    @AskNationwide Can you tell me why you removed the facility to send a secure message? This has made you a much less user friendly service. Arti the bot is no good at answering questions.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AlixTraynor2 @AskNationwide Customer service is not what Nationwide are interested in - the CEO is not interested in serving customers. Consequences do not matter to this badly run organisation. It’s not run for members

  • realcaleballen Caleb Allen (@realcaleballen) reported

    @AskNationwide Hi there, I'm trying to open a new ISA online and when I confirm my details are correct I am given an error: "Something's gone wrong" "a technical issue that wasn't your fault". I tried it previously over the weekend and the same thing is happening today. Thanks!

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide @jwsswain Another stupid response from Nationwide because customer service is of no interest

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @AskNationwide Your phone line is not working. Been trying to contact customer services for 90 mi Ute's but it cuts out instead of ringing. Same with your international line. My mobile works perfectly with other banks. What's the matter?

  • sambabble Sam Bramwell 💙 (@sambabble) reported

    @AskNationwide I received a text meant for another customer this morning suggesting I had to pay a large sum of money to meet a required payment. It was an authentic n’wide msg sent in error to me, AJ in your contact centre was amazingly calm and helpful. Please thank him for me