Nationwide status: access issues and outage reports

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

• 
  John Pennington💙 (@diygolf) reported 6 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  Phil T (@Masterofsorrow) reported 16 minutes ago from Northwich, England

  @AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway

• 
  John Nugent (@PennyArcade777) reported 32 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

• 
  John Nugent (@PennyArcade777) reported 53 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  Jeremy Patrick (@jeremyindie) reported 54 minutes ago from Betley, England

  @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vibes (@Vibes8432) reported 3 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 3 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  Wayne Robertson (@2024Wayne) reported 4 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  Ross (@enakssor) reported 7 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  MH (@MhMyxacc444) reported 7 minutes ago

  @AskNationwide should it take the best part of an hour to get a new card sen. new customer, card not arrived (sent 23rd Jan) and almost an hour later on chat a new one hasn’t been ordered?

• 
  Steve Scrase (@StevenScrase) reported 11 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Simon (@Simon11037949) reported 11 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  Georgina Grimwood (@_GeorginaMG) reported 13 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  JD🇬🇧 (@littlemissj74) reported 13 minutes ago

  @AskNationwide daughter had her phone stolen this evening. You have made it more stressful by fact she had downloaded app to ipad to freeze bank account but too much security means she can't access her money. Ipad also won't let her call your lost/stolen!

• 
  CJ © 📷 (@photo_cj) reported 21 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).