Nationwide status: access issues and outage reports

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

• 
  Jeremy Patrick (@jeremyindie) reported 6 minutes ago from Betley, England

  @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

• 
  John Nugent (@PennyArcade777) reported 25 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  John Nugent (@PennyArcade777) reported 31 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

• 
  Phil T (@Masterofsorrow) reported 41 minutes ago from Northwich, England

  @AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway

• 
  John Pennington💙 (@diygolf) reported 54 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve WBA (@WbaSteve) reported 8 minutes ago

  @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

• 
  Vampfree1 (@Vampfree1110228) reported 9 minutes ago

  @DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.

• 
  Ethan (@ethanms10) reported 9 minutes ago

  Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

• 
  Barbara Rogers (@Barbarasreps) reported 10 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  Julie (@JulieMelvinator) reported 15 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Sallie-Jane Edwards (@salliejane9) reported 22 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

• 
  Roy Beecham 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@roy_beecham) reported 24 minutes ago

  @AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬

• 
  Grey Blackstone (@GreyBlackstone) reported 26 minutes ago

  @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

• 
  Nick (@nick2k7) reported 28 minutes ago

  @AskNationwide my debit card is due to expire next month, on your website it mentions you send new cards around 4 weeks before but I’m yet to receive one.

• 
  Frop (@Frop655707) reported 28 minutes ago

  @AskNationwide Currently there is no way to chat to Nationwide or their Bot Arie throughthe app or on the web app. You can no longer ask a simole question. Where is the support?