Nationwide

Is Nationwide down in Winsford, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Winsford, Cheshire West and Chester, England 11/08/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (23%)

    Website (23%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (13%)

    Login (13%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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Nationwide Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • albaugh_er Eleanor New gov. needed (@albaugh_er) reported

    @AskNationwide The issue is you not accepting government documents with my NI number on them. You don’t recognise the paperwork I have and ask for an item that you can’t even name. And yet we have to reapply. Why would we continue and then apply for a mortgage.

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide TBH you're not actually here to help at all, does your CEO Debbie Crosbie approve that your customer service team advise and confirm you don't provide decent customer service or resolve issues caused by your supply partners? No yet response again for 5 days - NBS 7658000 refers!

  • TraceyFiona fiona tracey (@TraceyFiona) reported

    @AskNationwide Several in the South of the country but I really wouldn’t want to name branches as they have enough on their plates. It just seems there’s not enough staff and those in are overwhelmed with customer queries. I felt sorry for them.

  • artiashah Arti Shah (@artiashah) reported

    @AskNationwide They said 9 working days it's now been over 20 days and nationwide hasn't responded to DBS

  • Lightenhousen Dovetail (@Lightenhousen) reported

    @AskNationwide It's a flexible rate ISA and what you are saying is that you are not flexing the rates of existing customers and giving preferable rates on this to brand new customers. It's appalling will you fix the rate of interest on your variable rate mortgage customers? Don't think so!

  • albaugh_er Eleanor New gov. needed (@albaugh_er) reported

    @AskNationwide We have already spent 15 minutes explaining that if you dont’t recognise government documents that we have you are asking for the impossible. And yet someone is going to continue repeating the tosh?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide ...this is like Groundhog Day to be honest! Bearing in mind it was apparently already escalated there seems to be a real breakdown in @AskNationwide communications, and really poor customer service, why have I to chase an 0800 number when you guys have not carried through?

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Apple can repair a phone (properly) and return inside of 24 hours? Nationwide can't resolve within months for some reason. Worse though is the way you treat your customers. You should take ownership of your customers journey and deal with issues when caused by your suppliers.

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide I raised with @AskNationwide as a specific @AskNationwide issue 2 weeks ago, your team forgot to pass it on🙄 I followed up on Friday and your Member Relations Consultant advised he was escalating, having heard nothing 5 days later I had to call him again as no response...

  • GregJCollins Gregory Collins (@GregJCollins) reported

    @AskNationwide I've just opened a Flex Direct account and transferred two direct debits. I was told I would receive a £150 cash back bonus but haven't received it yet. Please can you help sort this out?