Nationwide status: access issues and outage reports

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

• 
  John Pennington💙 (@diygolf) reported 11 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  Phil T (@Masterofsorrow) reported 17 minutes ago from Northwich, England

  @AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway

• 
  John Nugent (@PennyArcade777) reported 26 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  Jeremy Patrick (@jeremyindie) reported 30 minutes ago from Betley, England

  @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

• 
  John Nugent (@PennyArcade777) reported 35 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 2 minutes ago

  @AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.

• 
  B (@scriptwren) reported 7 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Steph Wass (@steph_wass) reported 8 minutes ago

  Is @AskNationwide down? Technical issues AGAIN???

• 
  Shaun Toole (@garabaldired) reported 10 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 13 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Chelle (@ChelleChipato) reported 14 minutes ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 14 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Matt Leslie (@mattleslie74) reported 15 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  gazza (@ShaunGaz) reported 15 minutes ago

  @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 16 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help