Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wiltshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wiltshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wiltshire, England

Latest outage, problems and issue reports in Wiltshire and nearby locations:

• 
  Mark McClelland (@docmarkmac) reported 40 seconds ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

• 
  Ghost of Goose (@ghostofgoose5) reported 16 minutes ago from Little Cheverell, England

  Brilliant customer service from @AskNationwide in Salisbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

• 
  Tracey xx (@fairy_dust) reported 58 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil cole (@Neilcol19002790) reported 6 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  smiggs741 (@smiggyfox) reported 8 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Matt Leslie (@mattleslie74) reported 9 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 11 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  BigFatLion (@BigFatLion) reported 11 minutes ago

  @AskNationwide @arthurliverpool Shame your New Look website is so awful.

• 
  RoslynByfield (@RoslynByfield) reported 11 minutes ago

  The Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm

• 
  Philip Sirr (@PhilSirr) reported 15 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Jonathan (@jayIFA) reported 16 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  George Brown (@gb62028) reported 17 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Christopher Freeman (@cmdfreeman) reported 17 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.