Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wiltshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wiltshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wiltshire, England

Latest outage, problems and issue reports in Wiltshire and nearby locations:

• 
  Ghost of Goose (@ghostofgoose5) reported 11 minutes ago from Little Cheverell, England

  Brilliant customer service from @AskNationwide in Salisbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

• 
  Tracey xx (@fairy_dust) reported 12 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

• 
  Mark McClelland (@docmarkmac) reported 26 minutes ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Moat (@michelle_moat) reported 3 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.

• 
  Claire McClean (@Claire__McClean) reported 6 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  Vivian Brickell (@TheOldDear) reported 7 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.

• 
  Julie (@JulieMelvinator) reported 8 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  steve WBA (@WbaSteve) reported 9 minutes ago

  @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

• 
  Mr. Growth Guide (@MrGrowthGuide) reported 10 minutes ago

  @AskNationwide hello, I hope you can help me. I am trying to get an answer about my mortgage application ref: 123456789. I submitted all requested documents on 15/01/23. Can you please provide an update on its status?

• 
  Matt G (@Icematt12) reported 11 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  cni (@Claire11152715) reported 14 minutes ago

  @AskNationwide hi app is down when will this be fixed please ?

• 
  kathleen reid (@independencekat) reported 14 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Chartman69 (@WhatFuckwittery) reported 14 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬