Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wiltshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wiltshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wiltshire, England

Latest outage, problems and issue reports in Wiltshire and nearby locations:

• 
  Tracey xx (@fairy_dust) reported 43 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

• 
  Ghost of Goose (@ghostofgoose5) reported 51 minutes ago from Little Cheverell, England

  Brilliant customer service from @AskNationwide in Salisbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

• 
  Mark McClelland (@docmarkmac) reported 58 minutes ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@JulieMelvinator) reported 4 minutes ago

  @AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??

• 
  Brian P Willmot (@BrianWillmot) reported 5 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Steve Scrase (@StevenScrase) reported 6 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Kieran Byng (@ISaveDolphins) reported 7 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  Sophie (@SophieMHorton) reported 7 minutes ago

  @AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?

• 
  Vibes (@Vibes8432) reported 8 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  Fedrick Leborn (@CC_Chevigny) reported 10 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  Georgina Grimwood (@_GeorginaMG) reported 11 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 12 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

• 
  Auntie Carol (@CarolKetchley) reported 15 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.