Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wiltshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wiltshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wiltshire, England

Latest outage, problems and issue reports in Wiltshire and nearby locations:

• 
  Ghost of Goose (@ghostofgoose5) reported 6 minutes ago from Little Cheverell, England

  Brilliant customer service from @AskNationwide in Salisbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

• 
  Tracey xx (@fairy_dust) reported 25 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

• 
  Mark McClelland (@docmarkmac) reported 44 minutes ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheridan Birtwistle (@twwooer) reported 7 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  Gary Fox (@garygfox) reported 10 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  Kieran Byng (@ISaveDolphins) reported 13 minutes ago

  @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

• 
  Alyson Leitch (@Geordiesbird) reported 17 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Julie (@JulieMelvinator) reported 21 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  karen mckenzie (@kazbabs75) reported 22 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Wayne Robertson (@2024Wayne) reported 22 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Gemma Corfield (@Iloveholly) reported 23 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Kieran Byng (@ISaveDolphins) reported 25 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 31 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.