Nationwide

Is Nationwide down in West Malling, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Malling, Kent, England 12/04/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sgsabrina206 Sabrina George (@sgsabrina206) reported

    @AskNationwide I did say there were 4 members of staff and I was the only customer- one member of staff shouted at me repeatedly, another told me my dog was not allowed, another tried to ask me what was the problem, another stayed silent

  • roodskins Dean (@roodskins) reported

    @AskNationwide Oh I didn’t know that. Yeah I can access that. Thank you!

  • Lonewolf2727 Lonewolf (@Lonewolf2727) reported

    @AskNationwide Mobile banking app still not working. Uninstall and reinstall, clear data and cache but no!

  • Nina56367922 Nina (@Nina56367922) reported

    @AskNationwide pls can you assist with this query. The bank app isn't working and hasn't for over a week. I've checked for updates and uninstalled and reinstalled and still no joy.

  • snapdragon11112 Snapdragon11112 (@snapdragon11112) reported

    @AskNationwide hi, is there a way to speak to someone on a Sunday? The calls deny me asking several questions saying the lines are closed and the chats say someone will join to help and they never come.

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide Ok, thanks for the quick response. I'll reboot the phone and see if that solves the issue.

  • sgsabrina206 Sabrina George (@sgsabrina206) reported

    @AskNationwide I tried to explain but the guy shouted over me calling me a liar, again on a loop. The lady asked him a number of times to calm down but he just shouted over her too. There were four staff members and me as the only customer. I left shaking

  • timbouk tim stone (@timbouk) reported

    @AskNationwide When is the promised compensation being paid for faster payment issues ?

  • 1Usls USLS.1 (@1Usls) reported

    @AskNationwide is there any problems regarding transferred money from other banks showing in accounts

  • f1lover75 Evonne O (@f1lover75) reported

    @AskNationwide @joeboy2305 I had problems when I used this at Amazon so had to switch to my @santanderukhelp Mastercard. Not idea but so far so good