Nationwide

Is Nationwide down in West Malling, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Malling, Kent, England 11/29/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Steecop Steecop (@Steecop) reported

    @AskNationwide money disappeared from my account to HMRC. Told this is not just my problem but you will not guarantee to cover outgoing bills? Explanation please!

  • V4MPHAO ♡︎ loyals 📌 (@V4MPHAO) reported

    @AskNationwide no point in me making a complaint bc it’s not my account that’s nationwide and you won’t be able to help me because it’s my boss that’s with you guys. just process the damn payments!

  • southcoastden Andrew Bowman (@southcoastden) reported

    @AskNationwide I have tried every option but no one is available until Tuesday apart from lost/stolen and fraud. I tweeted Beckie last night and she told me to use My Messages but this service is closed. My wages have not been paid into my account and I am trying to establish why.

  • Markken36918572 Mark kennedy (@Markken36918572) reported

    @AskNationwide just deposited some cash at a atm using the envelope service the machine said deposit accepted. When should I expect the money to be in my account cheers.

  • TomWestUK Tom West (@TomWestUK) reported

    @AskNationwide Hello. I don't appear to have received my cashback payment on my credit card for 2021. It usually appears on the December statement. Has there been a problem? Thanks.

  • southcoastden Andrew Bowman (@southcoastden) reported

    @AskNationwide My wages are paid in every week without issue and I cant get hold of them until Tuesday. Colleagues are saying the problem has been with Nationwide payments.

  • bexstanford Rebecca Stanford (@bexstanford) reported

    @AskNationwide please advise why some of my payments out are not working with plenty of funds

  • cocker_andy Andy Cocker (@cocker_andy) reported

    @AskNationwide Thanks Jake. 2 cases of fraud would have been avoided with this service. Even Halifax offer this so don't get left behind as you led the way 20 years ago

  • CarrotSmelly SmellyCarrot (@CarrotSmelly) reported

    @AskNationwide I have sent a dm please help me

  • SaskiaODonoghue Saskia O'Donoghue (@SaskiaODonoghue) reported

    @AskNationwide Hi there, could you possibly help me with a transaction someone is claiming that I’ve been paid but that I haven’t received? Thanks so much in advance!