Nationwide

Is Nationwide down in West Malling, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Malling, Kent, England 12/03/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyRowe1994 Jimmy Rowe (@JimmyRowe1994) reported

    @AskNationwide @topazisere I’m having issues too. There’s a notice at the top of the app stating payments are being affected.

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @AskNationwide I’m a new customer, this **** has happened twice in the last 3 months, I’ll be leaving based on that.

  • Syn0nymph 💬 (@Syn0nymph) reported

    @SportingNest @AskNationwide They need to get this sorted. The issues stem from a temporary queuing system they implemented. A financial institution as big as Nationwide should have the capacity and technology to cope with BACs and Faster Payments without having to resort to queueing transactions for hours!

  • TatemJoy joy tatem (@TatemJoy) reported

    @AskNationwide Morning Nationwide, do you know when the issue regarding incoming/outgoing payments is due to be resolved. Thanks

  • sophbalkz Sophie Balkin (@sophbalkz) reported

    @AskNationwide When will your payment issue be fixed? If it’s not in my account tomorrow then my mortgage payment is going to default and all my other direct debits….

  • annaliese_k86 Annaliese Knell (@annaliese_k86) reported

    @AskNationwide I don’t know any other bank that has these issues! When I have electricity to add to my home so I actually have power but cannot access my money this is causing serious hardship! I also have texts coming through saying to update my balance as dd can’t process!

  • DZL_2004 DZL 🇬🇧🇺🇦🌹 (@DZL_2004) reported

    Hi @AskNationwide. This is *************** now. Every month you’re having payment issues right when I really need access to my money. How do I make a complaint and get compensation

  • Kirsten_Rowe92 Kirsten (@Kirsten_Rowe92) reported

    @AskNationwide @williamconnoll9 Direct debits will be impacted if you don’t have the money in your account to pay them yet. Is there a time that this issue will be fixed? Still awaiting wages from work

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide anyone waiting for payments I sent a payment at 06:45 to Halifax it has just cleared. Hopefully this might help some of you….more than NW are anyway :(. Please complain if this has affected you.

  • ryanmckinna ryan mck (@ryanmckinna) reported

    Highly suggest anyone who’s with @AskNationwide close their account and move banks. Only bank I know of who has a major problem dealing with…money. A bank. Who can’t handle money.