Nationwide

Is Nationwide down in West Malling, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Malling, Kent, England 12/05/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Amanda_Duffy Amanda (@Amanda_Duffy) reported

    @AskNationwide hi I’m having trouble with my account can someone help me please?

  • sarahwsays Sarah Williams (@sarahwsays) reported

    @AskNationwide Blank!!! @AskNationwide can you expand on my question please to tell me how you support small food businesses?

  • the_three_kims TheThreeKims 🌹 (@the_three_kims) reported

    @Pingachoo @AskNationwide I have similar issue I can’t use it to pay any bills

  • videshi_beti deborah डे 보라 smith (@videshi_beti) reported

    @AskNationwide I've been trying to make an international payment for 3 days now, each time getting the message about technical problems once I've filled in all the recipient's details. Are you aware of the issue & is it being resolved?

  • rmleake Robin Leake (@rmleake) reported

    @AskNationwide It's a shame that the rest of the organisation does not move at the same speed! I am still waiting for her name to be removed. So much for technology. Meanwhile I got my passport renewed in exactly 7 days. Proper customer service.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • DavidAspden DavidAspden (@DavidAspden) reported

    @AskNationwide Yup.... is it accepted it is not of the region yet? Then, is there a mitigation plan or are you going to double down and install a kangaroo?

  • Maenie Maenie (@Maenie) reported

    @AskNationwide Things breaking down! My washing machine has just died 😫 Difficult to have money put by to replace things that break. Especially when everything tends to go at the same time! My dishwasher broke before Xmas, no plan to replace that yet. Can't live without washing machine though!

  • jade9268981235 jade92 (@jade9268981235) reported

    @AskNationwide After upgrading my android phone I can't get back into the bank app anymore! I try to register since that's the only option I have, but it keeps coming back that there's a technical issue. Please help!!

  • that_nick Nick Henderson (@that_nick) reported

    That @AskNationwide ad where they advise a woman to put less milk in her cereal because they are trying to help. So wide of the mark. It’s awful. This is Nationwide Building Society with total assets of £272 billion in 2022.