Nationwide

Is Nationwide down in West Malling, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Malling, Kent, England 11/08/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (23%)

    Website (23%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (13%)

    Login (13%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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Nationwide Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamSom55373295 Liam Somerville (@LiamSom55373295) reported

    @v_knipe @AskNationwide I went in to my branch as my card was not working as the app was saying on my brocken noble saying card up locked A very nice member of staff in the Coventry broadgate branch Took me to the cas point and showed that it was still locked , Set everything on my new mobile up

  • NickShephard Nick (@NickShephard) reported

    @AskNationwide why have you made it so hard to add someone to an account? Wife and I have single acc, and jnt mortgage, so should be simple to make one of the accounts into a joint account. Branch didn't want to know and phone line not open when we can both be on call. Terrible.

  • LiqUiDnoIsE LiQuiDnOiSe (@LiqUiDnoIsE) reported

    @AskNationwide "Here to help"...? Maybe help by training your customer service staff to actually do their jobs properly?

  • JoelLloydJelen Joel Jelen (@JoelLloydJelen) reported

    @AskNationwide your website is down!

  • dubaidisruptive Dubai_Disruptive (@dubaidisruptive) reported

    @AskNationwide Still not able to compose and send new messages to you through internet and if I try to use reply on old message get “technical error” I reported this problem over 20 days ago????

  • michal_slxg Kermit The Frog (@michal_slxg) reported

    @AskNationwide can you guys help me? I've got a debit card recently and I've tried to add my card to like Google pay or Google play and it says that they can't take my card and it's an error.

  • Harvey78119563 Harvey (@Harvey78119563) reported

    @AskNationwide Hello, I have just set up my betting apps for sport as I’ve recently turned 18. However, when I go to deposit money, my card stops me and the site says that my card is stopping me. Is there anyway I can start depositing money?

  • JStar88x Sarah J Starowojtow (@JStar88x) reported

    @AskNationwide down again? Saying no accounts when I login and my cards getting declined…

  • lulli_gang LulliGang (@lulli_gang) reported

    My payments haven’t cleared and @AskNationwide are lying to me about payments clearing when people are having problems with payments clearing

  • HarrisonG2512 Harrison Gardner (@HarrisonG2512) reported

    @AskNationwide the contactless in my bank card has stopped working? What can I do?