Nationwide

Is Nationwide down in West Malling, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in West Malling, Kent, England 12/02/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RastoPar Parag Rastogi (@RastoPar) reported

    @AskNationwide - initiated current account switch on 22 June 21 to N’wide. No updates from your teams. Phone support unable to help or provide information about what is happening. Please help

  • stefan89 Stefan (@stefan89) reported

    @AskNationwide Definitely. The self service machines are great, just doesn’t make sense to have an empty counter and a queue for them tho… It was Salford precinct. Thanks!

  • Winslade1 Joe winslade (@Winslade1) reported

    @AskNationwide hey, can you confirm how I can order a new card my contactless seems to not be working and coming up with declined

  • dbro25 Dale Bro (@dbro25) reported

    @AskNationwide Don’t bother I’m closing account down, it’s a con

  • MartinO53495939 Martin O'Brien (@MartinO53495939) reported

    @AskNationwide is there a problem with transactions today I don't see any of my direct debits on my statement?

  • BoyceJunior Nicola Boyce (@BoyceJunior) reported

    @AskNationwide Please sort out your pre-historic process for changing an address. Been on the phone for 30mins after checking on the website that I could do it over the phone, to then be told I have to go in branch to do this! Get in to the 21st century!🤬🤬

  • ammylouxx Amy (@ammylouxx) reported

    @AskNationwide my contactless has stopped working on my card, how do I order a new one please?

  • local_shop_girl Bethan Thomas (@local_shop_girl) reported

    @AskNationwide I need to request a paper statement as my employer needs it. Can’t find any way to do it via the app. Can you help please?

  • BabyWipesOnline BabyWipes (@BabyWipesOnline) reported

    @AskNationwide hi, went through the current account switch service from barclays. My work pay is still due to go into Barclays though, will it automatically be re routed to my new nationwide account?

  • justhayley_ HAYLEY✿ (@justhayley_) reported

    @AskNationwide Still not working. Still says sorry we are not able to show you all your account info at the moment.