Nationwide status: access issues and outage reports

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

• 
  🇺🇦 Matt Maber 📷🎞🔴 (@mattmaber) reported 7 minutes ago from Fareham, England

  @AskNationwide please for the love of someone’s deity get your god awful cringe-fest ads off my telly. “Yeah yeah Innit Yeah”. 😔

• 
  Gareth Smith (@garethsmith72) reported 12 minutes ago from Durley, England

  @Claire11152715 @AskNationwide same problem no payment sent Tuesday AM

• 
  Luke Gray (@LukeGray1997) reported 34 minutes ago from Portsmouth, England

  @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

• 
  Soline Jerram (@SolineJerram) reported 36 minutes ago from Chichester, England

  @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

• 
  Luke Gray (@LukeGray1997) reported 53 minutes ago from Portsmouth, England

  @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hols 🍒 (@Hmadtmts) reported 59 seconds ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  william (@willyamhobbs) reported 1 minute ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  𝐃𝐈𝐃𝐈 (@Elle2London) reported 7 minutes ago

  I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

• 
  daisy macvicar (@daisy_macvicar) reported 9 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  Wayne Robertson (@2024Wayne) reported 9 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Gary Gadsden (@OfGadsden) reported 10 minutes ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as

• 
  John Laughlin (@easylec) reported 10 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Tom Morgan (@twmorgan11) reported 10 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Ash Davidson (@AshDavidsonUK) reported 11 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  Jenny Reader (@Mioewing) reported 11 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.