Nationwide status: access issues and outage reports

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

• 
  Luke Gray (@LukeGray1997) reported 8 minutes ago from Portsmouth, England

  @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

• 
  🇺🇦 Matt Maber 📷🎞🔴 (@mattmaber) reported 8 minutes ago from Fareham, England

  @AskNationwide please for the love of someone’s deity get your god awful cringe-fest ads off my telly. “Yeah yeah Innit Yeah”. 😔

• 
  Soline Jerram (@SolineJerram) reported 25 minutes ago from Chichester, England

  @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

• 
  Gareth Smith (@garethsmith72) reported 34 minutes ago from Durley, England

  @Claire11152715 @AskNationwide same problem no payment sent Tuesday AM

• 
  Luke Gray (@LukeGray1997) reported 46 minutes ago from Portsmouth, England

  @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lisa (@lisa98715214) reported 2 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  X_eON (@X_eON) reported 3 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Ron Winn (@RonsRant) reported 4 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Chris (@Sparky2504) reported 8 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Karl Dyer (@KarlDyer15) reported 8 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Philip Sirr (@PhilSirr) reported 10 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Barry O'Neill (@BCJONeill) reported 12 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Tina Raistrick (@tinamay1977) reported 21 minutes ago

  @AskNationwide I cant access the app, first lloyds now nationwide is down

• 
  Chris Mollett (@CPFCmollett) reported 23 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Tom Morgan (@twmorgan11) reported 23 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card