Nationwide

Is Nationwide down in Waterlooville, Hampshire, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Waterlooville, Hampshire, England 02/13/2026 06:05

February 13: Problems at Nationwide

Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • LukeGray1997 Luke Gray (@LukeGray1997) reported from Portsmouth, England

    @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

  • SolineJerram Soline Jerram (@SolineJerram) reported from Chichester, England

    @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

  • LukeGray1997 Luke Gray (@LukeGray1997) reported from Portsmouth, England

    @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pkrpmusic paul pledger (@pkrpmusic) reported

    @AskNationwide Adam, how about rather than fobbing me off with the 965th survey from a company during this pandemic, that you take responsibility on behalf of your customer (me) and file a ticket for this to be investigated properly. Nationwide seem to be floundering when it comes to tech.

  • Mark_Brookes Mark (@Mark_Brookes) reported

    @AskNationwide @NatWest_Help I raised a complaint on the phone. A couple of days later I got a call back from the customer complaints department. She just kept repeating "I hear what you're saying" but had no solution. I await a manager call back still, though I'm not holding my breath anymore.

  • shkar_k Shkar Kider (@shkar_k) reported

    @AskNationwide why does your Tottenham branch close during the lunch hour? The one hour working folk have to deal with their banking needs?

  • JoanneEatock Joanne Eatock (@JoanneEatock) reported

    …it won’t let me access my account because you don’t have my mobile no? Really? How did I set up internet banking in the first place? Oh and don’t advertise having phone lines open today, I went through 5 menus only to be told lines are closed @AskNationwide

  • iankuhull Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 🎗 (@iankuhull) reported

    @AskNationwide hi. Why has my credit card stopped working? Can’t contact anyone, need help now, not on Monday.

  • lucierayner Lucie Rayner (@lucierayner) reported

    @AskNationwide Hi, I still haven’t received this letter and REALLY need to get this account open as a matter of urgency. Can anyone help please?

  • paulssack254 Paul Donaldson (@paulssack254) reported

    @AskNationwide @IanB1987 I was expecting a refund but it's showing a - on the pending and money has come out on available, has it been taken out? And what can I do if it has? Tried to call but all lines are down

  • RVReay Rachel Reay (@RVReay) reported

    Hi @AskNationwide - do you have a have a system for employee recognition? The customer service today I received today in-branch was really exceptional

  • LauraGaweda Laura Gaweda (@LauraGaweda) reported

    @AskNationwide That's not the problem

  • ABphotography27 AB Photography (@ABphotography27) reported

    @AskNationwide I have a cancellation from Amazon, payment for it is still in my pending paym and they are telling me the bank refused the refund, please could you help to clarify this, thank you!