Nationwide status: access issues and outage reports

Problems in the last 24 hours in Warwick, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Warwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Warwick, England

Latest outage, problems and issue reports in Warwick and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 7 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 13 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 21 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 24 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 25 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 41 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 46 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 55 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide Nope same issue

• 
  Virgin Central (@Virgin_central) reported 56 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JTB (@fimbisj) reported 8 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Ghost of Goose (@ghostofgoose5) reported 8 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

• 
  lewis (@LewisBuddle_15) reported 9 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Josie Bishop (@Josiry71) reported 11 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 13 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  Mary (@maryphillips22) reported 14 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Steve Hammal (@hammal6474) reported 15 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Mr Joshua (@MrMrJoshua) reported 23 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 24 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Carl Lamb 🐑 (@carllamby2010) reported 24 minutes ago

  @AskNationwide Still not working payments not going through