Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Warwick, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Warwick, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Warwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Warwick, England
Latest outage, problems and issue reports in Warwick and nearby locations:
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Stephen Cobb, #FBPE πΊπ¦ (@zcobb) reported from Coventry, EnglandWhy is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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Stephen Cobb, #FBPE πΊπ¦ (@zcobb) reported from Coventry, EnglandDear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England@AskNationwide When will I be able to fully access my accounts in my app again ?
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Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on
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Stephen Cobb, #FBPE πΊπ¦ (@zcobb) reported from Coventry, EnglandMay I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas
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Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England@AskNationwide Nope same issue
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan (@JordanPostingX) reported@AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.
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Duncan Gillespie (@DuncsGillespie) reportedA big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch itβs quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide ππ»
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lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? Iβve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and Iβve been hung up on again when the advisor phoned me back!
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JA (@IAmMrA) reported@AskNationwide How do I cancel a Payment? Iβve ordered something Online and the website has turned out to be βunsafeβ.
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Kellie (@xKellieLou) reported@AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.
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Mr Joshua (@MrMrJoshua) reported@AskNationwide Failure to Address My Needs as a Vulnerable Customer β 5 Months of Inadequate Service and Generic Responses.
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SteveB (@SteveB2706) reported@AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.
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X_eON (@X_eON) reported@AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?
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π Angry Goblin Ω (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. π
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James Berkeley-Clarke (@JBerkeleyClarke) reported@Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap π