Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ryton-on-Dunsmore, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ryton-on-Dunsmore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ryton-on-Dunsmore, England

The most recent Nationwide outage reports came from the following cities: Nuneaton, and Rugby.

City	Problem Type	Report Time
Nuneaton	Login	12 days ago
Rugby	Website	1 month ago
Royal Leamington Spa	Login	3 months ago
Coventry	Transactions	10 months ago
Wigston Parva	Login	11 months ago
Coventry	Mobile App	11 months ago

Community Discussion

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Nationwide Issues Reports Near Ryton-on-Dunsmore, England

Latest outage, problems and issue reports in Ryton-on-Dunsmore and nearby locations:

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 13 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 16 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 18 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 39 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 42 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide Nope same issue

• 
  Virgin Central (@Virgin_central) reported 42 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 52 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie (@SophieMHorton) reported 2 minutes ago

  @AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 4 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  Alex Froom (@froom_alex) reported 4 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of

• 
  Hamilton (@Hamilton7543842) reported 8 minutes ago

  @TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide

• 
  ourtrace89 (@ourtrace89) reported 8 minutes ago

  @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

• 
  Steve Scrase (@StevenScrase) reported 9 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 10 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  Gillian Perris (@GillianPerris) reported 14 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  Ethan (@ethanms10) reported 17 minutes ago

  Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

• 
  louie (@rashyboyy) reported 19 minutes ago

  @AskNationwide Hi could you help me please? My card came last Monday but I still haven’t received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!