Nationwide status: access issues and outage reports

Problems in the last 24 hours in Royal Leamington Spa, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Royal Leamington Spa, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Royal Leamington Spa, England

Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 12 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 17 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 18 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 23 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Virgin Central (@Virgin_central) reported 36 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 43 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 44 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 45 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 52 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide Nope same issue

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis Wilcox (@Tel_Wilcox) reported 8 minutes ago

  @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠

• 
  JTB (@fimbisj) reported 9 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Preye Ababaowei (@PAbabaowei) reported 10 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Rachael Santangelo (@Beleza_Rach) reported 12 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  Susan Jarvis (@AttonSusan) reported 13 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Chrismit (@RadiationSloth) reported 20 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  william (@willyamhobbs) reported 22 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 23 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Premier League tour (@IAmtheRedeemer) reported 26 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  JCB (@Plsdoright) reported 28 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!