Nationwide status: access issues and outage reports

Problems in the last 24 hours in Royal Leamington Spa, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Royal Leamington Spa, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Royal Leamington Spa, England

Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 2 minutes ago from Solihull, England

  @AskNationwide When will I be able to fully access my accounts in my app again ?

• 
  Virgin Central (@Virgin_central) reported 4 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide Nope same issue

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 25 minutes ago from Solihull, England

  @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

• 
  Virgin Central (@Virgin_central) reported 27 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 30 minutes ago from Coventry, England

  Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 45 minutes ago from Coventry, England

  May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 50 minutes ago from Coventry, England

  Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide

• 
  Virgin Central (@Virgin_central) reported 52 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide you having issues with the mobile banking app? Cannot seem to be able to log on

• 
  Virgin Central (@Virgin_central) reported 57 minutes ago from Ryton-on-Dunsmore, England

  @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Leslie (@mattleslie74) reported 14 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Jordan (@JordanPostingX) reported 15 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Michael Bolton (@MichaelBoltonA) reported 19 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Duncan Gillespie (@DuncsGillespie) reported 19 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Ryan Gerrard (@RyanLGerrard) reported 20 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  SteveB (@SteveB2706) reported 22 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

• 
  the pompey pope (@thePompeyPope) reported 22 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported 29 minutes ago

  @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

• 
  Thom (@ThomasAllison5) reported 30 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  Jenny Smith (@GoodyActually) reported 30 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end