Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wallingford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wallingford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wallingford, England

Latest outage, problems and issue reports in Wallingford and nearby locations:

• 
  Ash ⚒ (@ashgould62) reported 19 minutes ago from Didcot, England

  @AskNationwide Can't log in to my app this morning. Are there any problems?

• 
  Neil Thompson (@NeilThompson) reported 27 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Ash ⚒ (@ashgould62) reported 49 minutes ago from Didcot, England

  @AskNationwide Using touch ID and it says there is an issue when I try and login

• 
  Craig (@Rochdale_Cowboy) reported 59 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatLion (@BigFatLion) reported 6 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  Matt Leslie (@mattleslie74) reported 6 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Gemma H (@gem_gem14) reported 12 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 14 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Jason Crane (@1975crane) reported 15 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  johnny (@johnny_0789) reported 15 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Danny Hughes (@dannyjames2913) reported 17 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  jaws6 (@jaws321) reported 20 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  Mr Ransley (@Yellowtillidie) reported 21 minutes ago

  @AskNationwide You got this issue again today?

• 
  Philip Sirr (@PhilSirr) reported 22 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage