Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wallingford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wallingford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wallingford, England

Latest outage, problems and issue reports in Wallingford and nearby locations:

• 
  Neil Thompson (@NeilThompson) reported 4 minutes ago from Reading, England

  @AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.

• 
  Craig (@Rochdale_Cowboy) reported 10 minutes ago from Reading, England

  @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

• 
  Ash ⚒ (@ashgould62) reported 37 minutes ago from Didcot, England

  @AskNationwide Using touch ID and it says there is an issue when I try and login

• 
  Ash ⚒ (@ashgould62) reported 56 minutes ago from Didcot, England

  @AskNationwide Can't log in to my app this morning. Are there any problems?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  owen (@owen_o24) reported 5 minutes ago

  @AskNationwide your anti-fraud system has blocked a payment of mine, leading to me paying an extra £90 for festival tickets. Customer service offered me £25 and told me to use another bank next time. Are you able to assist me with getting the other £65 back please?

• 
  George Brown (@gb62028) reported 7 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Nicole (@NicoleM94x) reported 7 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Liz Reason (@lizreason) reported 8 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 10 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Jonny Curran (@Joni_marling) reported 13 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  Christopher Freeman (@cmdfreeman) reported 13 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 15 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Mandy Sheridan (@MrsSherrec) reported 16 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 19 minutes ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine