Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Wakefield, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Nationwide outage reports came from the following cities: Leeds, and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Mobile App | 7 days ago |
|
Castleford
|
Mobile App | 19 days ago |
|
Leeds
|
Mobile App | 2 months ago |
|
Leeds
|
Login | 3 months ago |
|
Dewsbury
|
Website | 4 months ago |
|
Normanton
|
Website | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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PalfreemanDave (@JDPPhotoUK) reported from Huddersfield, England@AskNationwide Hi there. I’ve just been working on opening an account. One of the steps involves taking a picture of ID. But the camera fails to focus so close up. It would make more sense to be able to upload a copy of the ID.
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JennyW (@Jennylwarm) reported from Huddersfield, England@AskNationwide I am having issues logging in to Internet bank, I am waiting for welcome letter but I have my customer number, it just tells me I cannot access currently the account is still being looked over.its been a week
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Lozza Needham (@lnbrinley) reported from Fenay Bridge, England@AskNationwide apparently there is a problem with direct debits going out have you told @HalifaxBank that's why my mortgage is late
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Frazer Grant (@financefraz) reported@AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though
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Jordan (@jbtrance) reported@AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?
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Citizen Swift (@citizen_swift) reported@AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃
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Crissy (@xcrissyyy) reported@AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in
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Jordan (@JordanPostingX) reported@AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement
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Corin Messer (@CorinMesser) reported@AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?
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Stu (@StuMcalister) reported@AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?
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Mandy Sheridan (@MrsSherrec) reported@AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying