Nationwide status: access issues and outage reports

Problems in the last 24 hours in Torquay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

• 
  Natalie Chadwick (@TradeUnionFairy) reported 34 minutes ago from Borough of Torbay, England

  @AskNationwide are there any current issues with authorisation online?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Corin Messer (@CorinMesser) reported 6 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Andrea ☘️ (@11glittergal) reported 7 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Funky Hippo (@funkypottomus) reported 8 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

• 
  Barry Munckton (@bmunckton) reported 10 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Amanda.H 👄 (@MissAHxx) reported 17 minutes ago

  Absolutely disgusted at the service i've received from @AskNationwide this morning. Cant send any money cause you've decided to do a card reader security check. The card reader that I havent used in 6 years even though ive passed ID and security checks

• 
  Gemma H (@gem_gem14) reported 20 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Tom McGivern (@tommcgiv) reported 20 minutes ago

  @AskNationwide As a so-called customer lead organisation you should at least give customers the ability to contact by email people with influence within the organisation

• 
  Bluemailer (@bigbluemailer) reported 27 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.

• 
  Lee Morley (@Smooth2014) reported 28 minutes ago

  @AskNationwide is Your customer service open 2day

• 
  Shaz (@shezRommy) reported 28 minutes ago

  Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide