Nationwide status: access issues and outage reports

Problems in the last 24 hours in Torquay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

• 
  Natalie Chadwick (@TradeUnionFairy) reported 16 minutes ago from Borough of Torbay, England

  @AskNationwide are there any current issues with authorisation online?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamara G (@wacgirl) reported 4 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Jenny Reader (@Mioewing) reported 5 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.

• 
  Chris (@ryansmi89) reported 6 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Kaarin (@Kaarin007) reported 8 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 9 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  Matabele Warrior (@bsisa16) reported 14 minutes ago

  @educationgovuk I hear I being charged 2.50 being late. At a very top Pri - School. It is not going to happen @Uber_Support. We Charge back @AskNationwide...you will pay my money back. There are cameras...I challenge the British Company working with Chinese Company in Shenzhen...pull out the CCTV.

• 
  Ethan (@ethanms10) reported 14 minutes ago

  @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

• 
  Karl Dyer (@KarlDyer15) reported 15 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Sheridan Birtwistle (@twwooer) reported 17 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Jordan (@JordanPostingX) reported 19 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail