Nationwide status: access issues and outage reports

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Colin Evans (@colin12269) reported 11 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

• 
  Colin Evans (@colin12269) reported 32 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Su (@shandreen) reported 33 minutes ago from Ashford, England

  @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 7 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 7 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Kellie (@xKellieLou) reported 7 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  Ivor Harper (@ivor_park_fin) reported 11 minutes ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 11 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Tina Raistrick (@tinamay1977) reported 11 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  Mark (@MorganMF9867) reported 15 minutes ago

  @AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 15 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  daisy macvicar (@daisy_macvicar) reported 17 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Karl Dyer (@KarlDyer15) reported 19 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯