Nationwide

Is Nationwide down in Tenterden, Kent, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Tenterden, Kent, England 02/02/2026 08:15

February 02: Problems at Nationwide

Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Nina56367922 Nina (@Nina56367922) reported

    @AskNationwide pls can you assist with this query. The bank app isn't working and hasn't for over a week. I've checked for updates and uninstalled and reinstalled and still no joy.

  • andrew59761 Andrew (@andrew59761) reported

    @AskNationwide What's the benefit of having a prize draw? If it's to attract new custom that wouldn't entice me to become a member, however, smaller benefits to everyone could help me make a decision. Big cash prizes, most will know its never going to happen to them.

  • Michell85007010 Michelle (@Michell85007010) reported

    @AskNationwide how can play station network get access to my brand new card number without me giving it to them or permission to use jt?? I only got my card yesterday and they have taken money from my account, I got a new card for this reason and they can still take cash

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    @AskNationwide @mike_newsome I've been having issues with the app since about 6pm this evening. Website says everything is fine but both me and my partner cannot access the app. Restarted device and using different data/wifi

  • xxlilcocoxx Sam Bryant (@xxlilcocoxx) reported

    @AskNationwide is there a payment issue? Ive sent myself money twice bow from another account into my nationwide and the money has just vanaished

  • HelenFaye09 Helen Faye (@HelenFaye09) reported

    @AskNationwide why is my complaint not being responded to? Why are staff saying they have tried to call me when that is NOT true??? Have been a customer for many years and am shocked at this appalling non service!

  • Hitesh_78_ Hitesh Patel (@Hitesh_78_) reported

    @AskNationwide now the system is working, can you let me know re: compensation for your recent outages. Hugely inconvenient and disappointing

  • BethanyHoyland beth (@BethanyHoyland) reported

    @AskNationwide is there any know problems? As my card keeps declining I definitely have money in my account! Has been working absolutely fine

  • karenbrown135 Karen B (@karenbrown135) reported

    @AskNationwide I had time to send a message, I don't have time to wait in a queue for a chat or to wait on the phone either from recent experience. I don't usually get annoyed by such things but I am very upset by this as its the banks fault I have an issue

  • snapdragon11112 Snapdragon11112 (@snapdragon11112) reported

    @AskNationwide hi, is there a way to speak to someone on a Sunday? The calls deny me asking several questions saying the lines are closed and the chats say someone will join to help and they never come.