Nationwide status: access issues and outage reports

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Colin Evans (@colin12269) reported 27 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Colin Evans (@colin12269) reported 33 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

• 
  Su (@shandreen) reported 59 minutes ago from Ashford, England

  @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@StuMcalister) reported 3 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Chris (@Sparky2504) reported 4 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  james (@jimbo271960) reported 4 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Christopher Freeman (@cmdfreeman) reported 5 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  Carl Lamb 🐑 (@carllamby2010) reported 5 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Christopher Freeman (@cmdfreeman) reported 5 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 6 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  daisy macvicar (@daisy_macvicar) reported 6 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 11 minutes ago

  @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues

• 
  ian ross (@ianross48395988) reported 24 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.