Nationwide status: access issues and outage reports

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Colin Evans (@colin12269) reported 16 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

• 
  Colin Evans (@colin12269) reported 22 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Su (@shandreen) reported 27 minutes ago from Ashford, England

  @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Premier League tour (@IAmtheRedeemer) reported 7 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  Bec (@becclar15) reported 8 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?

• 
  Claire McClean (@Claire__McClean) reported 9 minutes ago

  @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

• 
  lewis (@LewisBuddle_15) reported 10 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Karl Dyer (@KarlDyer15) reported 13 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Bec (@becclar15) reported 14 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Bailey (@BaileyBai_Allen) reported 21 minutes ago

  @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

• 
  Diana Kimpton (@dianakimpton) reported 22 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  David (@Earlofh) reported 27 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  steve WBA (@WbaSteve) reported 30 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?